TripTenerife.com Reviews 196

TrustScore 2.5 out of 5

2.7

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Rated 1 out of 5 stars

Awful experience. Still not received refund from the company and they are no longer responding to my messages. We're now waiting 3 months for a refund. We were booked in December 2025 for the Off... See more

Company replied

Rated 2 out of 5 stars

Said they would pick us up for go karting and they never did , we had to pay extra because they don’t tell you that you have to be a certain age to have a certain kart, and they offered to drop us off... See more

Rated 5 out of 5 stars

A fantastic trip. Would thoroughly recommend. Beautiful scenery and views of Tiede. Wear your trainers for Teide so you can se the best views. No warmer wear required as you are at the base of the v... See more

Rated 1 out of 5 stars

We did a pleasant hike with you on Tenerife. Your guide was professional and told us many interesting things. Why am I then giving a bad review ? This is why. We bought a nature hike in the Masca vall... See more

Company replied

Company details

  1. Tour Operator
  2. Travel Agency

Written by the company

We have carefully selected for you the most popular activities, tourist routes and points of interest in Tenerife. Book your activities at https://www.triptenerife.com/ and save time and money !


Contact info

2.7

Poor

TrustScore 2.5 out of 5

196 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Brilliant

Great communication, fabulous guy who took my daughter paragliding - and amazing photo and video purchased after!
Thank you for making a wonderful memory.

August 10, 2022
Rated 5 out of 5 stars

highly recommend

I would highly recommend this site as our experience was superb. We had to book multiple adventures (Scuba Dive, Fly Fish, Parasailing, Paragliding and Teide tour) the customer service girl Alexandra was brilliant, she booked everything, organised the point of pickup/meeting and reminded and guided us through out. Booking is always advised as you get to plan your trip and this site has all the options
Thanks

August 3, 2022
Rated 5 out of 5 stars

Excellent service!

Excellent service!

I wanted to book some trips for my kids and after surfing on the net I found these guys. So accommodating and helpful! With some really good options and clear instructions on what and where etc.
Alexandra was SO patient - especially as we ended up not being able to do the trips because my teenagers kept changing their minds….. 🙃🤪
Use this company. They’re local in Adeje and super trustworthy.

July 22, 2022
Unprompted review
Rated 5 out of 5 stars

Amazing Crew

The trip was exciting, saw a whole dolphin family :-) the Crew was amazing, they speak the language of kids. We were planning to go to another trip but it was full, so we were offered Peter Pan boat - we feel lucky :-)

July 6, 2022
Rated 4 out of 5 stars

Good

All went well, only minus point is instead of pickup just in front of hotel mentioned in the reservation have to walk approx. 1km at early morning 6:50.

July 2, 2022
Rated 2 out of 5 stars

Could be better

Said they would pick us up for go karting and they never did , we had to pay extra because they don’t tell you that you have to be a certain age to have a certain kart, and they offered to drop us off instead but made us wait and hour, we had no choise but to buy an expensive cab . Total price was 100 euros for 12 minutes go karting. Although staff and karting instructors were polite the service was poor.

June 27, 2022
Rated 1 out of 5 stars

I'm very disappointed in the way I was…

I'm very disappointed in the way I was dealt with, I booked to go to one of the parks in Tenerife and when I was told by a taxi driver it would take an hour and cost over 100 euros to get there an another 100 back I tried to cancel my booking. The company then tried to push me to go the park and kept suggesting to get the bus which was little under 4 hours, which is just crazy. They offered me no sort of refund or even a discount on my next booking so that was £70 down the drain, absolute joke, will not book through them again

May 16, 2022

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