TripTenerife.com Reviews 196

A great day out with a fantastic skipper!

Brilliant customer service, great communication.
I went with my partner paragliding, absolutely incredible and our instructors were friendly, professional and made us feel comfortable.

Great servise, thank you!!

Very helpful staf and i will also use their help next time.

We did a pleasant hike with you on Tenerife. Your guide was professional and told us many interesting things. Why am I then giving a bad review ? This is why. We bought a nature hike in the Masca valley. For some reasons you could not deliver that so instead you offered us a similar hike to the one we bought, hike in another gorge near the Masca. Instead however we got a totally different experience, including a hike through a banana plantation ending near Los Gigantes. Nice but not what we paid for. Just tell your customers what you are actually going to deliver and then you will get good reviews.

The Teide by night trip was great, highly recommended.

Excellent, very helpful and nice, very helpful with organisation, everything, so we hope to come again soon and to be your customers again! We've got wonderful fishingtrip, excursion, tickets, transfer, advice and hospitality :) You're the best!

Amazing experience, thanks to all the guys.
My girlfriend was nervous before the flight.
But the staff are really friendly and calmed her nerves..I would recommend it to everyone it's a great experience.

We have been disappointed by the kayaking and snorkelling experience.

We've seen few dolphins about 30- m50eters from the kayak and one turtle. We've been allowed to go snorkelling for only 5 minutes. It's was too short !
There are probably some period during the day which are more convenient to see dolphins. That would be good to know.

A couple was late and not physically ready for kayaking. We lost a lot of time and they should have been rejected from the beginning.

Super nice experience! Great guide who had lots to tell & great driver. The included dinner was a miss, very dry and bland. Other than that, everything great and well organized.

Excellent customer service & a fantastic trip. My only criticism is that the website should not allow you to book if the trip is not running from your area, hence the 4 stars. Everything was brilliant & I would fully recommend this company.

We bought online parascending for 2 adults and 1 child. Staff was helpful and understanding and helmsman so funny. Amazing experience giving a boost of adrenaline. Thanks crew!

Very good service, very efficient and affordable.

Excellent Service! As discribed!

Got same day tickets for Siam park, the QR code didn't come due to technical problems. The staff at trip Tenerife was helpful when I phoned and I received the QR code after a short wait at Siam park. It could only have been improved by informing us beforehand that there was a problem as we were at first worried that we would not receive the tickets at all.

Excellent views,

Great company. 🙂 nice people 🙂

I visited the volcano El Teide from Santa Cruz.
Travelers should check the weather channel if they want to make sure of visibility.
Above the clouds is the best.
All in all, a great trip with a cool guide (José) who spoke 3 languages fluently.
No snacks or treats so pack some of your own.
The agency is very helpful and they make sure they give all necesary details. They also delivered the promised.

Nice hotel and friendly staff. In our room there were two beds with wheels, so sometimes beds moved apart even when we wanted them to be next to each other. Breakfast was good, but I would have just hoped more vegan options. Sometimes waitress took our plate too quickly away, and I worry to waste any food. Pool areas were great.