Awful experience. Still not received refund from the company and they are no longer responding to my messages. We're now waiting 3 months for a refund. We were booked in December 2025 for the Off... See more
Company replied
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Said they would pick us up for go karting and they never did , we had to pay extra because they don’t tell you that you have to be a certain age to have a certain kart, and they offered to drop us off... See more
A fantastic trip. Would thoroughly recommend. Beautiful scenery and views of Tiede. Wear your trainers for Teide so you can se the best views. No warmer wear required as you are at the base of the v... See more
We did a pleasant hike with you on Tenerife. Your guide was professional and told us many interesting things. Why am I then giving a bad review ? This is why. We bought a nature hike in the Masca vall... See more
Company replied
Company details
Written by the company
We have carefully selected for you the most popular activities, tourist routes and points of interest in Tenerife. Book your activities at https://www.triptenerife.com/ and save time and money !
Contact info
Tourist Information Point, Avenida Siam, 3 Centro Comercial Siam Mall, 38670 , Costa Adeje, Spain
- +34 822 68 45 04
- booking@triptenerife.com
- triptenerife.com
2.7
Poor
196 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 50% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
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Recommendable - Masca, Parque Nacional del Teide, Icod de los Vinos, Garachico
On time, very nice staff and interesting tour. You can visit a big part of the island in one tour.
November 15, 2021
Great
Trip Tenerife did a great job! We booked several activities during our stay and we were disappointed. Would definitely recommend Trip Tenerife if you want to book some activities!
November 14, 2021
Very helpful and great service
November 6, 2021
Couldn’t recommend them enough
We booked through TripTenerife as all of the local excursions were full, there was an issue with our booking as the one we had booked was full, they called us up and got us onto the slot in the morning to rectify this. Both of the gentleman who lead the tour from The Quad Squad were amazing, they made us feel safe throughout and they made the effort to chat and laugh with us when we were having a break, instead of just talking to each other, couldn’t recommend this company enough.
November 4, 2021
I'm disappointed that your company…
I'm disappointed that your company advertises and sells tours like Masca Gorge trail hike that it knowingly can not provide.
October 28, 2021
Helpful with booking system
Helpful with booking system. Fast responses on phone and what's app
October 26, 2021
Our 1st trip to Tenerife and 1st…
Our 1st trip to Tenerife and 1st helicopter ride...amazing, breathtaking a d totally enjoyable, muchos gracias!
October 9, 2021
Our group of four booked a private…
Our group of four booked a private sailboat tour through chris and it was by far the BEST day of our vacation!
August 30, 2021
Really good communication with Chris…
Really good communication with Chris who helped us with the booking and reassured us if we had any queries. Excited for this trip!
February 25, 2021
Everything was perfect
Everything was perfect. Great and fun stuff, we saw dolphins and pilot whales. Sangria was so tasty. We reserved boat trip for Friday but because of bad weather they recommended to do the trip next day. Of course it was possible to go on trip on friday too. But we decided to go on Saturday and it was great idea. Thank you for this experience
November 20, 2020
Good times scuba diving
The price is reasonable. The location is popular for for tourists here so it was nice to see below the surface.
The instructors spoke a fair amount of English and the experience was very memorable. I'd recommend it
November 16, 2020
Very good experience with…
Very good experience with TripTenerife.com - prompt answers, they offered alternative solutions; the sailing tour was amazing. Thx
November 11, 2020
HELICOPTER TOURS OVER TENERIFE
I was delighted to receive the confirmation of the helicopter tour
because the negotiation by internet was difficult but soon the matter
was clarified and the company rapidly emailed all the relevant
information. It is reassuring to know that this exciting flight is already
a definite arrangement before arriving in Tenerife later this month.
Thank you.
Sincerely, Helen McIntosh
March 9, 2020
Unprompted review
We had an awesome trip
January 29, 2020
Unprompted review
Very quick response to my questions and…
Very quick response to my questions and explained in detail the answers!
January 25, 2020
Unprompted review
The island is full of old people
January 20, 2020
Unprompted review
Had a really fantastic 3 hours
Had a really fantastic 3 hours, would definitely recommend. Thank you.
October 24, 2019
Unprompted review
Everything was ok.
September 20, 2019
Unprompted review
We went with a group of 12 on a stag…
We went with a group of 12 on a stag party the go carting was Amazon the staff were helpful the track was long and great thanks for a great experience
September 11, 2019
Unprompted review
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