truekind.com Reviews 1,176

TrustScore 3.5 out of 5

3.7

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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Many customers are satisfied with the product, often highlighting its comfort and quality. They appreciate the supportive nature of the items and find them to be well-made. Reviewers frequently mention that the products exceed their expectations in terms of fit and overall satisfaction. However, some people were dissatisfied with aspects of the order, customer service, and return policy. Issues included difficulties with sizing, leading to the need for exchanges, and some found the return process to be less straightforward than advertised, with concerns about return shipping costs and the functionality of online portals. A few customers also experienced problems with customer service responsiveness and receiving accurate information regarding exchanges.

What people talk about most

Product

Customers generally express satisfaction with the product quality, highlighting comfort and good fit. Many... See more

Quality

People report positive experiences with quality. Many customers praise the products for being well-made,... See more

Order

Customers consistently note ambiguous experiences with order. While some reviewers praise quick delivery,... See more

Customer service

Users describe ambiguous interactions with customer service. Many customers report negative experiences,... See more

Return policy

Reviewers highlight ambiguous aspects of the return policy. While some customers found the return or exchange... See more

Based on these reviews

Rated 4 out of 5 stars

Truekind bras are the most comfortable and the most supportive of all the wireless bras I have tried (I’ve tried six different brands). My one complaint is how the sides, where the cups and the band... See more

Company replied

Rated 4 out of 5 stars

Most comfortable brand of bras I've found. I absolutely need the extenders and am so happy I can buy extras for when I lose them. I'm still inbetween cup sizes as with all bras of various brands. An X... See more

Company replied

Rated 4 out of 5 stars

I really like the bras. This is my 2nd time ordering. Great marketing sending a free panty to try, I am ordering a bundle package. Only suggestion for improvement would be a better tracking system for... See more

Company replied

Rated 4 out of 5 stars

For the first bra I ordered - bra straps were not as comfortable as the advertisement claimed. However, they offered easy and free return and exchanged it for a better more comfortable bra. I feel lik... See more

Company replied



Contact info

3.7

Average

TrustScore 3.5 out of 5

1K reviews

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Replied to 91% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Comfy and good quality bras

I've been wearing truekind bras for a couple of years now. They are good quality, comfortable and affordable.

November 23, 2025
Unprompted review
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Reply from truekind.com

Thank you so much for your lovely review, Rochelle! We’re thrilled to hear you’ve been enjoying your Truekind bras for years and that they continue to be comfortable, great quality, and affordable for you. Your support truly means the world to us!

Rated 5 out of 5 stars

A visual return to the glory days, and comfortable too!

I tried the bra for three weeks before leaving this review. My boobs have gone through two sets of twins and are not in the shape they used to be in, which was close to perfection. I have had a really hard time finding bras that fit me properly for the past few years and find underwires to be ill fitting and extremely uncomfortable, but also have had a really difficult time finding anything without underwires that is supportive and gives me the lift I need. I can honestly say that this bra is not only incredibly comfortable, but also picks my girls up and visually returns them to what they looked like in the glory days (or at least give the illusion of such). Will be purchasing more.

November 22, 2025
Unprompted review
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Reply from truekind.com

We’re smiling over here. So happy to hear the comfort and lift are just what you needed. Thank you for sharing your experience, it truly means a lot to us!

Rated 3 out of 5 stars

Something about the fabric has changed

Something about the fabric has changed. The band under the breasts feels and looks different from my older ones- not as soft and flexible.

November 10, 2025
Unprompted review
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Reply from truekind.com

Thank you for your feedback, Deb! We’re sorry to hear that the band on your newer bra feels different from the one on your previous ones. We want to look into this and ensure you’re comfortable with every wear. We’ve sent you an email so we can assist further and explore options for you.

Rated 5 out of 5 stars

Comfy & Supportive

Sizing is accurate, ordering was easy, and the order arrived quickly. Tried them on yesterday and they're super comfortable and supportive, which isn't a combo you always get. Love the variety of colors as well.

November 20, 2025
Unprompted review
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Reply from truekind.com

Thanks so much for sharing this, Tamara! We’re so happy to hear the fit, comfort, and support are all working perfectly for you, and that you’re loving the colors too. 💛

Rated 5 out of 5 stars

I have never had an issue with this…

I have never had an issue with this company. I have been ordering from them for years. Every time I try to order a different bra on a different website that promises to be the best, I always wind up returning those and re-ordering from True Kind. Customer service is excellent and their product is wonderful.

November 20, 2025
Unprompted review
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Reply from truekind.com

Wow, Micheline, thank you. Hearing that you always come back to us and feel taken care of really warms our hearts. We’re so grateful for your trust and years of support.

Rated 3 out of 5 stars

I purchased two bras

I purchased two bras, one in beige and one in black because if I ordered two, I received a better price.
I ordered them because of adjustable straps since when I ordered in the past the straps were not adjustable. So I wore the beige one numerous times and like it. Today I wore the black bra and I am so disappointed it was not the same bra. No adjustable straps and a bit tighter. I will not purchase from you again because of this misleading purchase. So sad and discouraged.

November 2, 2025
Unprompted review
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Reply from truekind.com

So sorry to hear this experience left you feeling discouraged, JAmes that’s never what we want. We’ve just sent you an email so we can take a closer look and make this right for you. Thank you for sharing this with us, and we truly appreciate the chance to help.

Rated 4 out of 5 stars

Efficient!

My order got to me early, unfortunately it was too big. I sent it back to do an exchange for a smaller size and the same day I dropped it off at UPS, I already got an email saying my new one was being prepared.

November 20, 2025
Unprompted review
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Reply from truekind.com

Hi Katelyn, thank you for sharing this! We’re so glad your order arrived early and that your exchange moved quickly, that’s exactly the smooth experience we want for you. If you need anything else, we’re always here to help.

Rated 4 out of 5 stars

Comfort, lifting. Smooth on the skin

For my size it came up too a 4xL. I’m glad it came with the back strap extension. I love how smooth and comfortable it is. I got the Convertible Strapless Bandeau Bra and Daily Comfort Wireless Shaper Bra both feel incredible on me.

November 19, 2025
Unprompted review
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Reply from truekind.com

Hi Cinda. We’re so happy to hear you’re loving both styles. The strap extension can definitely make the fit even better, and we’re thrilled the bras feel smooth, supportive, and comfy on you. Thanks for sharing your experience with us! 💛

Rated 5 out of 5 stars

Comfy and Supportive

The ordering experience was a breeze and I received the items a day earlier than anticipated. All three bras are made of extremely, soft, comfortable fabric. I used the sizing guide to select my sizes and all items fit very well. I wish there was a greater variety of bras to chose from, as these are very comfy! Also, please add more colors as well! I haven’t needed to contact customer service, so I can’t speak to that aspect of the company.

November 14, 2025
Unprompted review
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Reply from truekind.com

Hi Mary, thank you so much for sharing this! We’re thrilled to hear your order arrived early and that all three bras fit comfortably using the size guide. Your feedback on styles and colors means a lot, we’re always working on expanding our options. So happy you’re enjoying everything!

Rated 5 out of 5 stars

I really like the bras that I ordered

I really like the bras that I ordered. They're buttery soft, color was as described, and the sizing was generous. I would order these bras again.

November 20, 2025
Unprompted review
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Reply from truekind.com

Hi Mo, thank you so much for sharing this! We’re thrilled to hear the bras feel buttery soft and that the color and sizing were just right. So happy you’d order again, that means the world to us!

Rated 5 out of 5 stars

I love the bras!

I love the bras!! I did need to size down to fit correctly. Ive placed more than one order. Fast shipping

September 1, 2025
Unprompted review
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Reply from truekind.com

Hi Amanda, thank you for the lovely feedback! We’re delighted the bras are a hit and that the smaller size fits just right. Happy to hear shipping was quick too, and we truly appreciate your repeat orders!

Rated 4 out of 5 stars

I have purchased from this company a…

I have purchased from this company a few times. Usually, the product arrives in a timely manner. I like the bras, they are comfortable and fit well. They aren't as supportive as I would like, I will try a different style. I have ordered multiple times, only one glitch. Im always reluctant to order online but this company is legit and the product is fantastic.

September 26, 2025
Unprompted review
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Reply from truekind.com

Hi Holly, thank you so much for sharing this! We’re really glad the bras have been comfortable for you, and we truly appreciate your note about support, trying a different style can definitely make a difference. It means a lot to hear you’ve had great experiences with us, and we’re here anytime you need help finding the right fit.

Rated 1 out of 5 stars

Beware when you purchase you are…

Beware when you purchase you are automatically signed up for subscription and membership unknowingly. I thought I had cancelled the first time I noticed charges at 3 months after my I initial purchase. You have to go through multiple AI bots and can not call and speak to a rep it routes you to text and back to a bot. The most frustrating customer service experience and finally got subscription and membership cancelled so they say. I did get a refund after hours of going round and round. It’s sad because I like the bras but won’t purchase again.

November 19, 2025
Unprompted review
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Reply from truekind.com

We hear you, Jillian and we’re sorry for the experience. Please send us a DM so we can take care of canceling your membership swiftly and make sure everything is properly closed for you.

Rated 4 out of 5 stars

The wireless shaping bra is the best…

The wireless shaping bra is the best bra I’ve ever had! Holds it shape perfectly!

November 20, 2025
Unprompted review
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Reply from truekind.com

This makes our day, Elizabeth! 💗Our wireless bras are designed to lift, smooth, and keep their shape wear after wear, thrilled you’re loving yours!

Rated 5 out of 5 stars

Great bra for a plus size woman

Great bra for a plus size woman! It smooths the back and doesn't dig in at the shoulders and the no underline still provides lift! Want to buy more!

November 19, 2025
Unprompted review
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Reply from truekind.com

Awesome, Marcy! Comfy straps, and great lift without the underwire. So happy you’re loving it, can’t wait to have you back for more!

Rated 5 out of 5 stars

I absolutely love these bras

I absolutely love these bras. They are very comfortable. They are so easy to order on the website.

November 20, 2025
Unprompted review
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Reply from truekind.com

Hi Vikki, thank you so much for sharing this! We’re thrilled you’re loving the bras and finding them so comfortable, and we’re glad ordering on the website was easy for you too.

Rated 5 out of 5 stars

Perfect fit

I love that my bras come quickly and they fit perfect. I love being able to wear a bra with great support and no underwire.

October 15, 2025
Unprompted review
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Reply from truekind.com

This is what we love to hear, Tarah! Thank you so much. We're thrilled that you're enjoying the perfect fit and amazing support of our bras. We appreciate you!

Rated 5 out of 5 stars

Really love these bras

Really love these bras. For me the size was perfect with the extender provided. The extender is a really great addition since I am losing weight, the bras will continue to fit comfortably.

October 8, 2025
Unprompted review
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Reply from truekind.com

This is fantastic to hear, Patricia! We're so glad the fit is perfect and that the extender is helping you on your weight loss journey. Thank you for sharing.

Rated 3 out of 5 stars

Love the bras, hate the customer service

While I absolutely love my bras, after taking advantage of a special offer and ordering two more bras I was informed that the bras were out of stock and on backorder. I was given several options and opted for an extra 20% off, well the code never was sent. I waited seven weeks and then had to try to communicate with a Bot, horrible. After several attempts and much too long a wait for someone else to help, I was finally offered the 20% and ordered my two extra bras. We will see if they arrive.

November 14, 2025
Unprompted review
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Reply from truekind.com

We're so sorry for the stock and communication issues you've faced. This is not the experience we want for you, Kathleen. Thank you for your patience, and we truly hope you love the bras when they arrive.

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