Truflame Welding Equipment Reviews 

44
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

You cannot argue with 1kg of ESAB goldrox electrodes at a snip over 20 quid. Superbly packaged and shipped fed ex in 24 hours. A true company who cares just as much about the little home wel... See more

Company replied

Rated 5 out of 5 stars

Customer service very helpful and professional. Great price on boots. Delivery driver very good, efficient and friendly

Rated 3 out of 5 stars

Ordered black esab welding helmet, had a call saying i had to wait because non in stock, when delivered was yellow not black, but thanks for free gauntlets as an apology and will accept yellow one.

Company replied

Rated 5 out of 5 stars

Truflame's website is user friendly so your in and out quickly (lots of other websites are 'dragging' around you like buying a bulb in Ikea ;-) Great customer communications so I'll back for more whe... See more

Company replied

Company details

  1. Welding Supply Store

Written by the company

Truflame welding equipment Ltd is a family fun business that was first established in 1968. When we first began all those years ago torch repairs were at the centre of our business, since then we’ve gone from strength to strength. Now operating over a dozen franchise agreements with the major suppliers of welding equipment and consumables in the UK. For the last 25 years, Truflame have resided in a purpose-built development in the heart of Sheffield’s prominent industrial hamlet on Newhall Road. With advanced technology and ultra-modern manufacturing techniques, we can offer you the most reliable, heavy duty and hardwearing products. Also, the confidence that you are dealing with a market leader when it comes to safety. We have extensive knowledge and over 50 years of experience when it comes to the supply and repair of a whole range of welding equipment. We've developed a dedicated service and repair department that works with kit from up and down the UK. Earning us a well-deserved and enviable reputation as one of the UK’s most well-known and respected welding suppliers, this is due in part to our quality of service and prompt turnaround when it comes to repairs. Having a dedicated service centre for the repair, calibration and service of all manner of welding equipment and associated products. Also supplying a wide variety of spare parts including rectifiers, wire feed motors, water cooler pumps and printed circuit boards.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

44 reviews

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4.6

All reviews

(44)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

Made an enquiry for nquiry about an item of ppe on…

Made an enquiry about an item of ppe on the Wednesday afternoon and was given the information straight away.
Placed my order on the same day and received my goods postage free the following day.
Great service many thanks and I will be a returning customer.
Regards Archi.

February 25, 2021
Unprompted review
Rated 5 out of 5 stars

New welding helmet

Placed an order for a new welding helmet wasnt in stock but they contacted me to explain why and how long it would take to be back in stock and sent out arrived a day early great service and communication would definitely use this company again

February 25, 2021
Rated 5 out of 5 stars

excellent products,

excellent products,
excellent service,
easy checkout,
sensibly priced.

February 24, 2021
Truflame Welding Equipment logo

Reply from Truflame Welding Equipment

Thank you for your review and we are pleased you are happy with your products.

Rated 1 out of 5 stars

Absolute rubbish!!

February 15, 2021
Truflame Welding Equipment logo

Reply from Truflame Welding Equipment

Good Morning Steve, I apologise for the delay in getting your boots to you however we have had some issues with shipping due to the current circumstances which have lead to delays with our supplier Steel Blue as stated on our website. We understand this is a frustrating situation and one we are unfortunately unable to control.

I believe you have since cancelled your order with one of our team over email

Rated 5 out of 5 stars

You cannot argue with 1kg of ESAB…

You cannot argue with 1kg of ESAB goldrox electrodes at a snip over 20 quid. Superbly packaged and shipped fed ex in 24 hours.

A true company who cares just as much about the little home welder as the huge companies.

Keep at it Truflame, it will be a sad day when us hobby welders loose access to such a brilliant company.

11/10

HIGHLY RECOMMENDED!!

February 4, 2021
Unprompted review
Truflame Welding Equipment logo

Reply from Truflame Welding Equipment

Thank you for your kind words and we're glad you are happy with your purchase!

Rated 5 out of 5 stars

Great value

Great value, well packaged delivery

January 31, 2021
Truflame Welding Equipment logo

Reply from Truflame Welding Equipment

Thank you for your comment Michael, we appreciate your feedback and are pleased you are happy with your products.

Rated 3 out of 5 stars

Ordered black esab welding helmet

Ordered black esab welding helmet, had a call saying i had to wait because non in stock, when delivered was yellow not black, but thanks for free gauntlets as an apology and will accept yellow one.

December 11, 2020
Truflame Welding Equipment logo

Reply from Truflame Welding Equipment

Good Morning Mark, I apologise for this, there has been an error within the packaging of your parcel and an oversight on the colour of the helmet.

We appreciate you are able to accept the yellow helmet and thank you for your patience.

Rated 5 out of 5 stars

Truflame's website is user friendly so…

Truflame's website is user friendly so your in and out quickly (lots of other websites are 'dragging' around you like buying a bulb in Ikea ;-)
Great customer communications so I'll back for more when needed.

December 6, 2020
Truflame Welding Equipment logo

Reply from Truflame Welding Equipment

Thank you for your review Michael! We are glad you are happy with your products and our website is easy to navigate.

Rated 5 out of 5 stars

I wish to say big thanks,this site.l…

I wish to say big thanks,this site.l ordered 1 battery charger on Friday and delivered on follow week Tuesday.very fast delivery and the delivery price is awesome..l living in Northern-Ireland.100% l using again this site.

November 19, 2020
Rated 2 out of 5 stars

Orderd online

Orderd online. Site stated in stock. Paid for next day delivery. Item didnt arrive. Rang to ask. Item not in stock will be 5days later.

August 15, 2020
Unprompted review
Truflame Welding Equipment logo

Reply from Truflame Welding Equipment

Hi Mark,

I sincerely apologise for this, we have now corrected the stock issue on our website.

We understand how frustrating this may and please be assured we are constantly working to make improvements to our website.

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