Truflame Welding Equipment Reviews 

44
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

You cannot argue with 1kg of ESAB goldrox electrodes at a snip over 20 quid. Superbly packaged and shipped fed ex in 24 hours. A true company who cares just as much about the little home wel... See more

Company replied

Rated 5 out of 5 stars

Customer service very helpful and professional. Great price on boots. Delivery driver very good, efficient and friendly

Rated 3 out of 5 stars

Ordered black esab welding helmet, had a call saying i had to wait because non in stock, when delivered was yellow not black, but thanks for free gauntlets as an apology and will accept yellow one.

Company replied

Rated 5 out of 5 stars

Truflame's website is user friendly so your in and out quickly (lots of other websites are 'dragging' around you like buying a bulb in Ikea ;-) Great customer communications so I'll back for more whe... See more

Company replied

Company details

  1. Welding Supply Store

Written by the company

Truflame welding equipment Ltd is a family fun business that was first established in 1968. When we first began all those years ago torch repairs were at the centre of our business, since then we’ve gone from strength to strength. Now operating over a dozen franchise agreements with the major suppliers of welding equipment and consumables in the UK. For the last 25 years, Truflame have resided in a purpose-built development in the heart of Sheffield’s prominent industrial hamlet on Newhall Road. With advanced technology and ultra-modern manufacturing techniques, we can offer you the most reliable, heavy duty and hardwearing products. Also, the confidence that you are dealing with a market leader when it comes to safety. We have extensive knowledge and over 50 years of experience when it comes to the supply and repair of a whole range of welding equipment. We've developed a dedicated service and repair department that works with kit from up and down the UK. Earning us a well-deserved and enviable reputation as one of the UK’s most well-known and respected welding suppliers, this is due in part to our quality of service and prompt turnaround when it comes to repairs. Having a dedicated service centre for the repair, calibration and service of all manner of welding equipment and associated products. Also supplying a wide variety of spare parts including rectifiers, wire feed motors, water cooler pumps and printed circuit boards.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

44 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(44)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

Excellent service

This was the first time that I used Truflame welding equipment online shop and found that the service was excellent.

I think that I will use them again.

Herbert Russell

May 16, 2020
Unprompted review
Rated 5 out of 5 stars

Super fast service

Super fast service ,delivery was perfect, ordered the day before arrived the next morning before 9am.
Excellent service thank you

May 16, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. Phoned with a question which was quickly answered and next day delivery; great experience.

March 12, 2020
Unprompted review
Rated 1 out of 5 stars

One working day delivery become 6 days.

One working day delivery become 6 days.
Good price but long waiting for delivery

February 19, 2020
Unprompted review
Truflame Welding Equipment logo

Reply from Truflame Welding Equipment

Good Morning Hamid, Unfortunately your order was not processed onto our system until Friday due to amount of orders we had through and being short staffed. For this I apologies.

I have just had a look at fedex tracking information and I can see fedex tried to deliver to you both Monday and Tuesday

Rated 2 out of 5 stars

Place order and only received part of…

Place order and only received part of the order with no emails explaining or saying they are out of stock

February 6, 2020
Unprompted review
Truflame Welding Equipment logo

Reply from Truflame Welding Equipment

Hi Peter, I apologise for this, a member of our team is going to contact you.

Rated 5 out of 5 stars

Good company but slow website

The website was logical to follow but slow. Quick processing and collection went well so overall feeling was of a good company!!

December 9, 2019
Unprompted review
Truflame Welding Equipment logo

Reply from Truflame Welding Equipment

Many thanks for the 5 star review! please be assured we are constantly working to make improvements to the website

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look