Trunks & Boxers Reviews 454

TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Very prompt dispatch, excellent socks and very good value. I was nearly put off by the advised time of delivery which was at least 5 days ahead but they were listed as in stock, so I ordered them -... See more

Rated 5 out of 5 stars

The customer services team is excellent - helpful and speedy. The delivery method is also speedy. I am a very happy customer multiple times. Thank you

Rated 1 out of 5 stars

For all non-UK buyers: What Trunks & Boxers do not tell you, is an additional customs charge , besides shipping costs These totaled more ( ca €50) then the costs of the trunks themselves. Shameful... See more

Company replied

Rated 4 out of 5 stars

Was a bit worried after seeing reviews about incorrect orders but, was glad to see mine arrived correctly. My tracked order took 5 days to arrive which was good given the recent RM strikes and it's fe... See more

Company details

  1. Underwear Store
  2. Clothing Store

About Trunks & Boxers

Written by the company

Trunks & Boxers
Trunks & Boxers

Trunks and Boxers specialized in the latest designer label underwear, trunks, briefs and boxers. An ever-growing catalog of clothing and accessories and we’re constantly looking to bring you the latest looks.
We pride ourselves on our dedicated UK based customer service team, on top of that we offer fast delivery on all Mainland UK orders as well as hassle-free returns.

Our Brands



Shop by type


  Shop Boxers     Shop Boxers Briefs  
  Briefs     Shop Normal Rise Trunks  
  Shop Low Rise Trunks     SALE  
  • Delivery all over UK
  • Same Day Dispatch, Tracked 48
  • Wide Range of Trending Collection
  • We care and will be happy to help you

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

454 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Would not offer refund on underwear…

Would not offer refund on underwear even though not worn. Size was much larger than usual Calvin Klein XL size so needed to return.

July 4, 2022
Trunks & Boxers logo

Reply from Trunks & Boxers

Dear Andrew

Please refer to the return policy and you will appreciate that for products like underwear, returns or exchange not possible if opened or tried on.

Regards
Ajax @ TNB

Rated 1 out of 5 stars

Trunks arrived in an unsealed box

Trunks arrived in an unsealed box. Immediately contacted Trunks and boxers by online form and email asking for return and refund, or exchange. I have had no reply in over a week.

June 25, 2022
Trunks & Boxers logo

Reply from Trunks & Boxers

Dear Malcolm

We have not received any return form submitted online.

No email about what is wrong with the order.

Please email what's wrong with the item.

Regards
Ajax

Rated 5 out of 5 stars

Great experience

I paid a good price, had great delivery and order was dealt with swiftly. Great experience and would use boxersandtrunks again.!

June 10, 2022
Rated 4 out of 5 stars

I received pringle socks

I received pringle socks . on 13 may . 3 pack 2 were ok but the 3rd had a protruding seam on the toe this made them very uncomfortable to use . there should not be any large seam
Pat Davies

June 6, 2022
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look