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Review summary

Created with AI, based on recent reviews

Evaluating 265 reviews, most reviewers were somewhat happy with their experience overall. Customers are generally pleased with the product's effectiveness, noting significant improvements in skin texture and appearance, with many finding it delivers visible results quickly. People also appreciate the quality of the product, often highlighting its quick absorption and non-greasy feel, making it easy to incorporate into daily routines. However, some people were dissatisfied with customer service, reporting issues with unreceived orders, difficulty obtaining refunds, and unresponsive support. There are also mixed opinions regarding order fulfillment, with some customers experiencing long delays or issues related to subscription management.

What people talk about most

Product

Customers consistently note positive experiences with product, especially for conditions like keratosis... See more

Quality

Reviewers mention positive feedback about quality. Many customers report that the products are effective in... See more

User experience

Users describe positive interactions with the product's user experience. Many reviewers found it easy to use... See more

Customer service

Reviewers highlight negative aspects of customer service, with many describing it as "horrid," "terrible,"... See more

Order

Customers had ambiguous experiences with order. Many reviewers reported significant issues, such as orders... See more

Reviews shaping this summary

Rated 3 out of 5 stars

The Good - quick response to enquiries and clear communication/instructions regarding how to unsubscribe. Easy process. Customer service was top notch. The Bad - no visible improvement in my KP... See more

Rated 4 out of 5 stars

I’ve been using this cream for two weeks, and I can already see a real difference. My skin feels noticeably softer, smoother, and more hydrated. The strawberry spots that used to bother me have lighte... See more

Rated 5 out of 5 stars

’I've struggled with keratosis pilaris (“chicken skin”) on the backs of my arms for years and have tried multiple exfoliating lotions with mixed results. This one actually delivered noticeable i... See more

Rated 5 out of 5 stars

I’ve struggled with keratosis pilaris for years and have tried countless creams and scrubs with little success. The Advanced Triple-Acid Complex formula has been a total game changer! Within just a co... See more


3.5

Average

TrustScore 3.5 out of 5

263 reviews

5-star
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1-star

Replied to 15% of negative reviews

Typically replies within 2 weeks

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Rated 1 out of 5 stars

Don’t buy it please!!

Don’t buy it please!!! You will regret it using it, especially if you have any allergic reaction. 3 days of using it, I’m having a bad reaction all over my body! Wtf!!

October 12, 2025
Unprompted review
Rated 5 out of 5 stars

If you’re thinking about buying this…

If you’re thinking about buying this product, DO IT! I’ve NEVER experienced magic on my skin like this! My pores are shrinking, dark spots are fading, and my skin is glowing in less than a week! Treat yourself to something special and try this. You’ll be SO happy!

October 15, 2025
Unprompted review
Rated 5 out of 5 stars

Smooth Skin and No Side Effects!

I have been using Strawberry for approximately 3 weeks now, and I am already starting to notice improvements in the skin on my upper arms and thighs! Prior to Strawberry, I had tried another triple acid complex that wreaked havoc on my skin. Since using Strawberry, I have not had any adverse reactions to this cream. My skin is incredibly sensitive, so the fact that I can use this daily without side effects is amazing. I am excited about my results already, and I am looking forward to experiencing even better skin in the future! I would highly recommend this product for anyone struggling with KP!

October 13, 2025
Unprompted review
Rated 5 out of 5 stars

Definitely works!!

After using Strawberry for a week I noticed a real difference and it’s only gotten better since then! I have really light skin tone so my KP makes my arms look so red! Strawberry has helped that so much!!

September 11, 2025
Unprompted review
Rated 3 out of 5 stars

I do think this improved my KP a bit

I do think this improved my KP a bit, but not enough to purchase again. I used it for an entire bottle’s worth and after the first few weeks any improvement I had halted and I didn’t see much after that. I found something more affordable that I’ve noticed improvement with much more quickly. Overall a decent product. No smell, not too sticky just takes a bit to dry. Sadly didn’t get rid of my KP like the reviews claim. I can’t give an exact date of when I ordered, because it took a long time to ship which was another issue, but I’ve been using the cream for a almost 2 months now I’d say. I’m only writing a review here because I can’t find anywhere on their site that lets me leave a review which seems odd.

July 30, 2025
Unprompted review
Rated 1 out of 5 stars

Absolute scam - sneaky subscription

Absolute scam.

Ordered their skincare product after seeing an ad on Facebook. Upon receiving the confirmation email, I realised that i'd been signed up for a subscription I didn't want, for a product I hadn't tried, and which was not clear upon placing the order.

I emailed the business within two minutes of receiving their confirmation of order to request cancellation and was later contacted by Customer Support, who confirmed that they had cancelled my subscription as requested.

30 days later I have been charged for more product, and the same Customer Support person has denied me a refund AND denied having cancelled my order, despite absolute proof in writing.

Do not trust these people with your money.

October 8, 2025
Unprompted review
Rated 5 out of 5 stars

Great product

Great product! My arms have never felt so smooth in my life! Been using for nearly 4 weeks now and my redness is fading and bumps are disappearing. Can't wait for my 8 weeks result!

October 6, 2025
Unprompted review
Rated 1 out of 5 stars

Expensive items arrived broken....DON'T WASTE YOUR $$$

They shipped my order in a flimsy bag where the items arrived broken. I reported them to PayPal and they wanted me to ship the items back on my dime. Will never purchase anything from this crappy company in the future. The items were small and expensive but they send you a free consolation wooden brush. This company deserves a negative 10 stars. Shitty costumer service! No thanks!

August 15, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing product!

What an amazing product! Improved skin texture and appearance in no time! Smooth arms after even one use, how incredible I couldn’t believe it! I’m just so impressed with this product, finally something that works for KP. I highly recommend!! I’m looking forward to seeing continued results :)

October 4, 2025
Unprompted review
Rated 5 out of 5 stars

After a couple of uses

After a couple of uses, I can really say that it really works for me.. My skin is softer, no more bumps. I definitely recommend this product!!!

September 18, 2025
Unprompted review
Rated 1 out of 5 stars

Avoid this company

Avoid this company! Worst customer service and subpar products. Don't fall for their misleading ads. Invest in quality products from reputable brands that genuinely prioritize customer satisfaction.

October 1, 2025
Unprompted review
Rated 5 out of 5 stars

Strawberry really works!!

Strawberry skincare completely improved my arm bumps and discoloration!! I was skeptical at first, but after two uses- I could already feel a difference! Highly recommend!

September 16, 2025
Unprompted review
Rated 5 out of 5 stars

I have experienced hyperpigmentation…

I have experienced hyperpigmentation all my life and have tried every product under the sun. I’ve only been using the strawberry acid complex for a few weeks but I’ve seen more results with this than anything! It’s amazing and I can’t wait to see more results as I will definitely keep using it. Thank you!

October 1, 2025
Unprompted review
Rated 5 out of 5 stars

I've had dark KP spots my whole life

I've had dark KP spots my whole life. I just thought my hair follicles were closer to the surface and it was genetic. I shaved my legs for many years and thought this was a factor. I thought nothing could be done. But even after trying waxing and an epilator, the problem remained. I've been using Strawberry for 3 weeks and I'm seeing such an improvement. My skin is so soft now and the dark spots are fading. I'm very pleased and trust with continued use, my skin will clear.

October 1, 2025
Unprompted review
Rated 5 out of 5 stars

Results within a week!

I have seen results of almost a week of using this product once a daily consistently. I have noticed a reduction in redness and harsh bumps. It’s helped increase confidence for wearing clothes that show my arms!

September 30, 2025
Unprompted review

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