Tuckerandcolondon Reviews 54

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 34 reviews, reviewers had a great experience with this company. Customers are really happy with the products, often highlighting their quality and the wide range of options available. Many appreciate the excellent customer service and the helpfulness of the staff, noting that their orders arrived promptly. However, some customers experienced issues with the delivery service, including delays, lack of tracking information, and problems with postage. A few people also mentioned dissatisfaction with the communication regarding these delivery issues.

What people talk about most

Product

Consumers find product to be positive. Many reviewers praise the high quality of the products, from treats to... See more

Order

Clients share positive opinions on order. Many customers express satisfaction with their orders, noting... See more

Quality

Customers had positive experiences with quality. Many reviewers praise the high quality of materials used,... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service. While some reviewers received their... See more

Staff

People report positive experiences with staff, highlighting their helpfulness and excellent communication.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We purchased a mixed chew box for our 4 month old puppy after a recommendation from a friend and we are so happy with what has arrived! Our order arrived promptly and our pup is happily making her way... See more

Rated 5 out of 5 stars

I first found Tuckerandco last year through TikTok when I had my xl kali, I loved the designs of the harness and ended up buying a few harness sets, collar and lead sets and a few treat boxes and... See more

Rated 5 out of 5 stars

The treats from this small company are made from quality products. My little Jack Russells love them especially the burgers, sausages, chicken feet & the puffed chicken feet. They go absolutely crazy... See more


4.0

Great

TrustScore 4 out of 5

54 reviews

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Rated 4 out of 5 stars

All treats arrived in just over a week

All treats arrived in just over a week, some freebies were put in to apologies for the short delay. Don’t be fooled by the couple of bad reviews, I unfortunately fell into that trap of believing everything I see online and getting anxious my order would arrive. Jade was very patient and understanding throughout it all. Thank you for my order

June 25, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing value for money

Purchased a small box of treats on a whim and my god was I surprised! My staffy absolutely loved it! I now buy 2-3 boxes a month for her, she suffers with so many allergies so these natural treats are a god send! She gets so excited when I put the box in front of her. A quick sniff and she knows exactly what's inside!

The best I've ever bought, thank you :)

June 23, 2025
Unprompted review
Rated 5 out of 5 stars

Best dog treats out there

From the moment I ordered to the moment I received my babies treats you was nothing but helpful and communicated with me the whole time. Then when I received the treats I was surprised how great value for money the treat box was. Needless to say my puppy gives you 10/10 as well. Thank you for the extra treats to they didn’t go unnoticed.
This is a small business and lady working her bottom off people need to be a bit more patient to

May 16, 2025
Unprompted review
Rated 5 out of 5 stars

Best I've Purchased

Totally Worth It!
The quality is second to none and I so is their customer service. I had to change the sizing and it was sorted within 10 mins. Everything was here within the week of ordering, but as it's a small business with heavy workload, I would have been happy to wait.
I honestly would recommend to all my clients, friends and family.
The quality of material used and the overall stitching is the best I've ever purchased.

June 7, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent customer care

Excellent customer care , fast response to any queries . Website easy to navigate . Good quality products at a competitive price . I have a staffie cross breed and always find it difficult to find good products to fit him . No problems here . Will definitely shop here again.

June 16, 2025
Unprompted review
Rated 5 out of 5 stars

The treats from this small company are…

The treats from this small company are made from quality products. My little Jack Russells love them especially the burgers, sausages, chicken feet & the puffed chicken feet. They go absolutely crazy jumping around the kitchen when I go to the cupboard. The harnesses from their velvet range are lovely and my dogs look so cute in them. I would highly recommend this company.

June 9, 2025
Unprompted review
Rated 5 out of 5 stars

Box was jammed packed with treats

I previously purchased a treat box for my two dogs, it did take over a week to come but this is a small business with one lady doing everything so totally understand why it took a little longer but omg it was definitely worth the wait. The box was Jammed packed with treats but best bit is that you can tailor your box, mine dogs don’t have chicken products due to allergies and this company gives you the option to avoid it. Have just purchased another box. Highly recommend. Happy dogs happy me.

June 23, 2025
Unprompted review
Rated 5 out of 5 stars

Great products at a great price

Great products at a great price, my dog looks forward to receiving his treat box every couple of months and would highly recommend. Just getting ready to order his next treat box.

June 23, 2025
Unprompted review
Rated 5 out of 5 stars

Great Service from a tiny team!

Website is very easy to use, accurate description of items included in the treat box I bought. Shipping was a little delayed but all treats were as described and well packed. Super easy communication and will be using Tucker&Co again in the future (which won't be long - my Spaniel cross loves the dried rabbit ears especially)

May 14, 2025
Unprompted review
Rated 5 out of 5 stars

I was looking for a harness for my…

I was looking for a harness for my larger dog but they all have plastic clips
Well not at tucker and co big solid metal clips
No more worries of them breaking under pressure
Large straps that fit so much better than some on the market
The padding is so soft on the chest
I couldn’t have wished for more or better quality

May 31, 2025
Unprompted review
Rated 5 out of 5 stars

Received a treat box

Received a treat box, excellent value and service. Used the website chat feature to ask how to store the treats and receives a personalised answer immediately.

June 23, 2025
Unprompted review
Rated 1 out of 5 stars

Awful experience

Awful experience. Purchased 2 boxes of treats and a harness from this buisnness. After not having recieved the goods after 14 days I messaged them on Facebook as I was ignored on every other platform.

The person was replying to me had a bit of an attitude. Telling me "good luck" for me getting my money back. - luckily my bank sorted it and refunded me the £49.

Unless you want to be robbed. Stay well clear. Not great buisness people. You try to hel small buisness and then you get turned over. Betty butch were great and recieved treats for my doggo within 2 working days.

June 5, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing ⭐️⭐️⭐️⭐️⭐️

I first found Tuckerandco last year through TikTok when I had my xl kali, I loved the designs of the harness and ended up buying a few harness sets, collar and lead sets and a few treat boxes and even the had free leads popped in from ordering on jades lives, unfortunately my Kali passed away feb this year after her op and couldn’t part with her sets I got so I’ve kept them. Since then I've got a pocket bully called honey and came straight back to tuckerandco.

It’s my go to brand and will always recommend them to anyone. So thank you guys ❤️❤️

May 23, 2025
Unprompted review
Rated 5 out of 5 stars

Mixed chew box

We purchased a mixed chew box for our 4 month old puppy after a recommendation from a friend and we are so happy with what has arrived! Our order arrived promptly and our pup is happily making her way through her new chews - which if you’ve had a teething puppy, you’ll understand the relief!! We will 100% be ordering again!

June 2, 2025
Unprompted review

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