Tuckerandcolondon Reviews 54

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 34 reviews, reviewers had a great experience with this company. Customers are really happy with the products, often highlighting their quality and the wide range of options available. Many appreciate the excellent customer service and the helpfulness of the staff, noting that their orders arrived promptly. However, some customers experienced issues with the delivery service, including delays, lack of tracking information, and problems with postage. A few people also mentioned dissatisfaction with the communication regarding these delivery issues.

What people talk about most

Product

Consumers find product to be positive. Many reviewers praise the high quality of the products, from treats to... See more

Order

Clients share positive opinions on order. Many customers express satisfaction with their orders, noting... See more

Quality

Customers had positive experiences with quality. Many reviewers praise the high quality of materials used,... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service. While some reviewers received their... See more

Staff

People report positive experiences with staff, highlighting their helpfulness and excellent communication.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We purchased a mixed chew box for our 4 month old puppy after a recommendation from a friend and we are so happy with what has arrived! Our order arrived promptly and our pup is happily making her way... See more

Rated 5 out of 5 stars

I first found Tuckerandco last year through TikTok when I had my xl kali, I loved the designs of the harness and ended up buying a few harness sets, collar and lead sets and a few treat boxes and... See more

Rated 5 out of 5 stars

The treats from this small company are made from quality products. My little Jack Russells love them especially the burgers, sausages, chicken feet & the puffed chicken feet. They go absolutely crazy... See more


4.0

Great

TrustScore 4 out of 5

54 reviews

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Rated 5 out of 5 stars

Just great 100%

I have ordered 3 different sets of tucker and co and quite a few treat boxes of them and also wash bundles,they are always willing to help people nothing is to much trouble,will be using again soon I hope when I see another colour I like,our boy is a big dog and he looks lush in it and the collar and leads are super strong wouldn’t go anywhere else now,great customer service xx

March 5, 2025
Unprompted review
Rated 5 out of 5 stars

Best harness sets we’ve had

Best harness sets we’ve had! Walkies with our boy was a struggle and we had trouble finding strong enough walk wear before purchasing from Tucker and co! We have lots of different colours now and they’re brilliant! No complaints! Even sets we purchased a year ago look brand new 😊

June 1, 2025
Unprompted review
Rated 5 out of 5 stars

Extremely good quality products

Absolutely the best lead & collar set I’ve bought, extremely good quality and very reasonably priced compared to others on the market.
I wasn’t sure at first what to expect so put off ordering but took the plunge and was amazed & will 100% be buying my sets from tucker & co as well as my natural dog treats, they do some great value boxes too but unfortunately my pooch as allergies so I have to order treats individually but still feel like I’m getting a bargain as they’re so reasonably priced and good quality.

June 1, 2025
Unprompted review
Rated 5 out of 5 stars

This company is a special company to my…

This company is a special company to my heart they honestly are more family than a company the way they treat you! They ran by two amazing people who started it with an amazing back story to it there products are the best and is why my house is full they are very strong and are able to be used on 4 of my larger dogs and my frenchie I have around 14-16 sets and continue to grow the only company I will ever put on my dogs

June 1, 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend

I have 3 harnesses and 1 lead from Tucker & Co for my frenchie, I ordered 2 orders off the website and 1 off tiktok shop. All orders were sent promptly and the staff were helpful when I had questions before ordering. The harnesses are beautiful and such high quality I want every colour, currently waiting for them to come back in stock as they are amazing and fit perfectly. Highly recommend 🥰

June 1, 2025
Unprompted review
Rated 5 out of 5 stars

The best harnesses around and the best…

The best harnesses around and the best value! Honestly couldn’t recommend a better tactical harness! The customer service is also amazing! Such lovely people, super helpful and will do everything to help and support you! Wouldn’t go anywhere else! Love love love

June 1, 2025
Unprompted review
Rated 2 out of 5 stars

Customer service needs a lot of work!

Box of chews arrived with a note saying other items arriving when in stock , waited weeks then emailed no response , then FB messaged finally got a reply. Their customer service is not the best, very curt and their response rude! Firstly not even an apology for the delay, just went right in saying they thought they'd sent it, then saying (after days of waiting for an other reply) that they work buy themselves and its very stressful !! Not the paying customers fault or problem. The final message was short and very much to the point.... the item had been sent and
was in transit!
Wow thanks for that and sorry to have bothered you 🤨

May 31, 2025
Unprompted review
Rated 5 out of 5 stars

Best BullBreed Treats

My order has arrived!
Small miss communication to start with, our order has arrived this morning 02.06.2025 in a heavy cardboard box.
I ordered a variety of treats.
I have 3 different bull breeds.
Thrilled to bits is my response.
All natural treats the dogs were at the box immediately sniffing
I gave all 3 a lambs ear to try,
They loved them.
Would recommend this company for unusual natural dog treats,
competetively priced with a good choice.

May 31, 2025
Unprompted review
Rated 5 out of 5 stars

One happy dog!

We ordered our first box and it's fantastic! Such great quality and our dog absolutely loved his treats from it. He watched excitedly, sniffing at the cardboard as I opened it. There's so much variety, and you can select which ones you don't want included too if your dog has preferences. We're still learning what our dog enjoys most =D

We would definitely recommend Tucker and Co to any dog owner. Five paws up!

May 22, 2025
Unprompted review
Rated 5 out of 5 stars

We ordered a treat box for our dog…

We ordered a treat box for our dog Jaala, it was huge! Incredible value for money and excellent quality treats. We will definitely be ordering again and also recommending them. She loved choosing a different healthy treat each day from her ' pick and mix ' box 😁 very pleased, thanks ever so much!

February 1, 2025
Unprompted review
Rated 5 out of 5 stars

Ignore bad reviews. Quality company !

I can not understand how anyone can leave this company a bad review. They are a small family run business who I have had 3 different successful orders from so far. Yes the treats vary in size and appearance but that’s the beauty of buying an all natural product…! The value for money in their products is just brilliant. My dogs have loved everything that I’ve brought for them. A few of my clients have also ordered through tucker & co and have all thanked me for sending them the link to their website as they are thrilled with their orders. I’m so happy I have found a reliable company I can order natural goodies from. I would recommend them completely!

May 15, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent products and value for money

I have just ordered another box of 100 natural treats from Tucker & Co, I think this must be our 4th box now. Our cocker spaniel absolutely loves all the different types of treats in the box and as soon as you mentioned the word 'treat' he will run over to where the box is kept and sit nicely, waiting for a treat.

Love the Company, communication is great and the products are fantastic. Before finding this Company I had ordered lots of other treats, but have found none as good as Tucker & Co for variety and value.

Order a box, your dog will thank you.

May 15, 2025
Unprompted review
Rated 5 out of 5 stars

Great service

I have ordered 4 times so far only had a problem with some items missing once, was refunded 2 days after contact,great products value for money usually takes around a week to arrive which is fine from a small company trying to get everyone's orders out I've recommended to others

May 15, 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend Tucker&Co

Highly recommend Tucker&Co.

Our dog has almost every colour in the harness sets and he loves the natural treats. I wouldn’t go anywhere else.
The delivery is worth waiting for when purchasing from a small business ☺️

May 5, 2025
Unprompted review

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