tulipclean.co.uk Reviews 44

TrustScore 2 out of 5

1.9

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Rated 1 out of 5 stars

Arranged for 1pm, 10.30am i receive an email saying the cleaners are coming at 11am. I email and call saying I won't be there, they have to come at 1pm as agreed in confirmation. Cleaners finally get... See more

Rated 1 out of 5 stars

Their guarantee isn't real. I've lost almost £600 because their clean wasn't good and they didn't return to rectify issues (despite saying they were going to). I've now been trying to claim under thei... See more

Rated 5 out of 5 stars

Fantastic service. The two gentlemen who cleaned my house (3 bedrooms, lots of carpeting) did an amazing job. The carpets looked great, every surface seemed clean (including things like in and outside... See more

Rated 1 out of 5 stars

I booked this company to clean a sofa, followed by an end of tenancy clean. I was repeatedly let down, with inconsistencies with excuses. The sofa wasn't done properly & took 3 days to dry. The 'team'... See more

Company details

  1. House Cleaning Service

Written by the company

Glint Cleaners are Fully insured cleaners and provide the great quality services. Family run business in slough. Experts in commercial Cleaning Services and End Of Tenancy Cleaning.


Contact info

1.9

Poor

TrustScore 2 out of 5

44 reviews

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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Professional Cleaning

Absolutely delighted with the work the team did. They were flexible and super helpful. I am using their service for students property for 2 years no problems and reliable cleaners. They prices are good as well. Would recommend their service

July 13, 2021
Unprompted review
tulipclean.co.uk logo

Reply from tulipclean.co.uk

Dear Jack,

Thank you for taking the time to share your feedback.
Excellence is something we always strive to provide and we are happy to know that you were impressed.
We remain at your disposal and we look forward to assisting you again.

Warm Wishes,
Tulip Cleaning.

Rated 1 out of 5 stars

Their guarantee isn't real

Their guarantee isn't real. I've lost almost £600 because their clean wasn't good and they didn't return to rectify issues (despite saying they were going to). I've now been trying to claim under their guarantee and it turns out they just won't pay out. Often they just completely ignore emails. It's looking like I'm going to have to go to the small claims court if I want to get the money I've lost back. I'd recommend avoiding this company.

June 28, 2021
Unprompted review
Rated 1 out of 5 stars

End of tenancy cleaning failure!

End of tenancy cleaning booked for arrival between 8-9am. Received an email that due to a broken down vehicle they would be late. They didn’t show up at the new time. Eventually arrived early afternoon. Promised a 5 man team to make up for late start, 4 arrived.

Left them to clean. Arrived back later to find laminate floors were still dirty, which they tried to convince me they weren’t. They grudgingly recleaned them.

Rental agency complained about the carpet cleaning. Contacted Tulip Cleaning twice, to which they have not responded, despite offering a 72 hour guarantee on their work. Carpets will be recleaned with a professional agency and if they don’t refund the money I’ll be contacting a lawyer.

I recommend you avoid this company. I’m thoroughly disappointed in their work and disgusted by their response to me.

November 13, 2020
Unprompted review

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