TurboTenant Reviews 594

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 231 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently find the platform to be extremely user-friendly and intuitive, making tasks like managing rental properties and finding tenants much easier. Many appreciate the seamless and efficient nature of the service, from creating listings that automatically post to various platforms to handling applications, background checks, and lease agreements. The service is often described as excellent, with people highlighting the quick response times and the ability to manage all rental details in one place, saving time and providing peace of mind. However, some customers also noted issues with payment features, such as the inability to account for tenants paying several months in advance or recurring problems with bank account information causing extra charges. A few other people also felt that the platform could be buggy, or that the application process had flaws, like not saving answers or limiting ad content.

What people talk about most

User experience

People report positive experiences with user experience, finding the platform easy to use, user-friendly, and... See more

Website

Customers consistently note positive experiences with the website, praising its ease of use and comprehensive... See more

Application

Customers had positive experiences with the app, finding it a very helpful tool for organizing operations and... See more

Payment

Users describe ambiguous interactions with payment, with some reporting issues such as funds being withheld... See more

Service

Consumers find service to be positive, with many reviewers consistently praising its value and effectiveness... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We are a young lower income family who rents out our home. TurboTenant has been SO HELPFUL for us! Whenever I need to post a listing, it will automatically post to all the different rental platforms.... See more

Company replied

Rated 5 out of 5 stars

Turbotenant dumbed down the interface to the point that it is near fun in place of the tediousness expected of both the app and the work of landlording. Genius intuitive engineering on the part of the... See more

Company replied

Rated 5 out of 5 stars

"Renting out a house for the first time can feel daunting. However, TURBO TENANT made the process very smooth. The step-by-step guidance, along with providing and sending the correct paperwork for si... See more

Company replied

Rated 5 out of 5 stars

No being left on hold, was given call back option, was called back in a timely fashion. Received the answers to my questions from a very friendly associate who talked me through making the changes I... See more

Company replied


Company details

  1. Property Management Company
  2. Property Investment
  3. Real Estate Rental Agency
  4. Software Company
  5. Software Vendor

Written by the company

Free landlord software for owners and property managers to market rental properties, screen tenants (get credit reports and criminal background checks), collect online rental applications and online rent payments. 100% free for landlords.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

594 reviews

5-star
4-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 82% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Solved my chaos

I was managing our 2 rentals on the side, and was really struggling to keep up. Now, the entire process and administration just got a lot easier because of TurboTenant. I use the tool from start to finish, from posting my rentals to selecting a renter to managing payments and maintenance.

November 12, 2025
Unprompted review
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Reply from TurboTenant

Thanks so much for sharing! We’re thrilled to hear TurboTenant is making managing your rentals easier :)

Rated 5 out of 5 stars

Give their Dev teams a raise

The AI assistant is unbelievable. Literally answers my questions to a T in detail. The UX is really organized and clean too. Love it all

November 9, 2025
Unprompted review
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Reply from TurboTenant

We’re thrilled to hear the AI assistant is hitting the mark and that you’re enjoying our platform. Your feedback means a lot us :)

Rated 5 out of 5 stars

My #1 Recommendation for First-Time Landlords!

We are a young lower income family who rents out our home. TurboTenant has been SO HELPFUL for us! Whenever I need to post a listing, it will automatically post to all the different rental platforms. It seriously has made the renter search process so much easier. We haven't used all the amazing features outside of the free marketing and background checks/applications, but I am sure they are great as well. Thankful for this resource for landlords like ourselves!

April 1, 2025
Unprompted review
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Reply from TurboTenant

Thank you so much for this glowing review! This is exactly what we aim for :)

Rated 1 out of 5 stars

Appalling that I was deceptively…

Appalling that I was deceptively redirected to this site for an application to a rental property. This was not how the property owner set it up and not how he was accepting applications. I requested a refund and have been basically told no, file a form and we’ll get back to you in 10 business days. Unacceptable. All via AI

November 4, 2025
Unprompted review
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Reply from TurboTenant

Hi Janie, we’re truly sorry for the frustration this has caused and appreciate your patience. Your request is currently under review, but if you have any additional questions or concerns in the meantime, please don’t hesitate to reach out to support@turbotenant.com. Thank you.

Rated 5 out of 5 stars

I absolutely love this app

I absolutely love this app, I been using it past 3 years and I have no complaints about this app at all, I have been managing my property rental through this app for the past 3 years and it’s been great!

November 3, 2025
Unprompted review
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Reply from TurboTenant

Thanks so much for the kind words! We’re thrilled to hear TurboTenant has helped you manage your rental smoothly over the past 3 years. We appreciate you being part of our community.

Rated 5 out of 5 stars

Easy to amend leases

Easy to amend leases , keep track of payments and get reactions from tenants.

November 2, 2025
Unprompted review
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Reply from TurboTenant

This is exactly what we like to hear! Thanks for the great feedback, Tom.

Rated 4 out of 5 stars

Ease of use but some glitches can be…

Ease of use but some glitches can be fixed. Best bang for its value

October 29, 2025
Unprompted review
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Reply from TurboTenant

Hi Jeffrey. Thanks for the feedback! We're glad you’re finding TurboTenant easy to use and a great value. We’re always working to improve our platform, so we appreciate you sharing your experience.

Rated 5 out of 5 stars

TurboTenant is awesome

TurboTenant is awesome! They helped me find tenants for a new home. Their Marketing feature posts your home on many apps to broaden your reach.

Try it!

October 28, 2025
Unprompted review
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Reply from TurboTenant

So glad you are finding our platform helpful for finding tenants. Thanks for the feedback, Gail!

Rated 5 out of 5 stars

This website is easy to use

This website is easy to use, and you get great exposure for your property and screening tenants is simple

October 28, 2025
Unprompted review
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Reply from TurboTenant

Thanks for the glowing review, Eileen!

Rated 5 out of 5 stars

This is one of the coolest sites to…

This is one of the coolest sites to literally do EVERTHING in one place. Fair pricing. Digital management. Lessor can pay their rent on line.

September 1, 2025
Unprompted review
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Reply from TurboTenant

Thank you so much for the positive feedback, Robert!

Rated 5 out of 5 stars

Like having a management company in an app

TT makes the leasing process easy. Even someone with no experience could be a landlord with TT. TT does everything from advertising to screening tenants to preparing the lease agreement. It’s

October 24, 2025
Unprompted review
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Reply from TurboTenant

This is exactly what we aim for! Thanks for sharing your feedback with us, Jim.

Rated 5 out of 5 stars

It is perfect for all my landlord…

It is perfect for all my landlord needs. My tenants love it as well. Way better than just text/email. keeps everything organized and it decreased how many times my clients reached out to me for minor things. I think bc it is now more effort on their part to come to the app. Which is PERFECT!

October 21, 2025
Unprompted review
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Reply from TurboTenant

Thanks for sharing how it’s simplified your workflow! It's means a lot to our team.

Rated 5 out of 5 stars

Best management App

Ease of use for my tenants as well as my self. The app organizes and tracks all records.

October 20, 2025
Unprompted review
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Reply from TurboTenant

Thanks for sharing, Belaye! We're glad to hear TurboTenant makes things easy and organized for both you and your tenants :)

Rated 5 out of 5 stars

It's not magic

It's not magic, nor rocket-science. Read carefully and review all the resources and you will LOVE turbotenant! We're 1st-time landlords so this made life VERY easy after comparing many choices!

October 20, 2025
Unprompted review
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Reply from TurboTenant

We love hearing this! 🎉

Rated 5 out of 5 stars

very effective

very effective

October 14, 2025
Unprompted review
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Reply from TurboTenant

Thanks for the 5-star review, Chris!

Rated 5 out of 5 stars

Seamless and fast

So far so good, the onboarding process has been simple, I had my new tenants screened, accepted, and into a lease within the first few hours of signing up. Everything has been seamless and the tenants are using the features already!

October 4, 2025
Unprompted review
TurboTenant logo

Reply from TurboTenant

Thanks for sharing your experience! We love hearing success stories like this.

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