Turfmatic Reviews 260

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 107 reviews, reviewers had a great experience with this company. Customers are really happy with the product, often describing it as excellent and well-constructed, performing exactly as expected. Many appreciate its effectiveness in cleaning artificial grass, removing debris, and fluffing up the turf, which saves a lot of time and effort. The user experience is generally positive, with people finding the product easy to assemble and use. Delivery service is frequently praised for being fast and efficient. However, some people were dissatisfied with the pricing, particularly when shipping costs significantly increased the overall expense. There were also occasional issues with delivery, with some customers experiencing slow postage or tracking problems. A few other people also felt that the product had limitations, such as not cleaning edges and corners effectively, or the motor overheating and shutting down after short periods of use.

What people talk about most

Product

Customers had positive experiences with product. Many reviewers praise the product's effectiveness in... See more

Quality

People report positive experiences with quality. Many reviewers describe the products as well-made,... See more

User experience

Consumers find the user experience to be positive, highlighting its ease of assembly and use, with many... See more

Delivery service

Clients share positive opinions on delivery service, with many praising the speed of delivery, often... See more

Price

Reviewers highlight ambiguous aspects of price. Many customers found the product price to be great, a good... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I've been using my sweeper for about 6 weeks now, it cleans my turf great, easy to use. I noticed that one of my back wheels was damaged during shipping and I cannot seem to get a response out of them... See more

Rated 5 out of 5 stars

I love my Turfmatic™ 380 Artificial Grass Sweeper! I have a pepper tree which drops a lot of small leaves and seeds and the machine picked up the mess easily saving me a lot of time! Putting it tog... See more

Rated 5 out of 5 stars

The Turfmatic 380 sweeper is the best sweeper we've used so far. It works quite well, and is essentially also self propelled due to the spinning spiral brush.

Rated 5 out of 5 stars

Postage was slow, and tracking just stayed the same, but communication was great, and Turfmatic performs so well, only tough weeds that l poisened stayed, and only a handfull. This is brilliant for t... See more


Company details

  1. Tool Manufacturer

Written by the company

Turfmatic™ is a global brand specialising in electric sweepers and power brooms for artificial grass maintenance. Our tools are engineered to clean, lift, and revitalise synthetic turf—making them ideal for homes, schools, sports facilities, landscapers, and installers worldwide. From compact sweepers to professional-grade brooms, Turfmatic™ products are trusted for their durability, ease of use, and powerful results. With customers across the UK, USA, Europe, and Australia, we’re proud to support a cleaner, greener lawn—wherever you are.

Turfmatic™ Customer Guarantee

At Turfmatic™, we stand behind the quality and performance of every product we sell. That’s why we offer the following customer guarantees:

At Turfmatic™, we stand behind the quality and performance of every product we sell. That’s why we offer the following customer guarantees:
🔧 1-Year Manufacturer Warranty All Turfmatic™ machines come with a 12-month warranty covering manufacturing defects, parts, and workmanship under normal use. - 🌍 International Support We ship worldwide and provide customer support for all orders, no matter where you're located. Spare parts and servicing options are available to keep your machine running for years to come. - 💬 Responsive Help Need help? Our team is here to assist with technical support, order issues, or usage advice—just drop us an email and we’ll respond promptly.

Contact info


4.2

Great

TrustScore 4 out of 5

260 reviews

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Replied to 35% of negative reviews

Typically replies within 1 week

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Rated 3 out of 5 stars

The way you package it damaged areas of…

The way you package it damaged areas of the brush and I had to remove the two brushes and use a hairdryer to straighten the damage areas. You would need to support the brushes so they don’t rest on the bottom of the box

January 19, 2026
Rated 3 out of 5 stars

works for leaves, but doesn't get the tiny stuff we hoped it would.

The machine was relatively easy to assemble. The logo label came off immediately but that is not a big deal. The machine works fairly well for leaves and general debris, but isn't really doing what we bought it for, and that was to remove all the loose broken grass tips. The dogs still have it all over their fur. We were hoping this would work a bit like a vacuum. Also, consider some sort of offset wheel arrangement like the original lawn boy mower. It doesn't clean the corners and edges well, and in one place where there is a wall against the grass, it cannot reach all the way. I get this isn't like a mower with a rotating blade, but there needs to be some way to get it to clean the edges and corners better.

January 19, 2026
Rated 5 out of 5 stars

Great product

Great product. It does a real good job vacuuming up my small leaves on turf.

I’ll say that it doesnt clean leaves off hard surfaces very well (such as pavers, concrete, etc.).

January 12, 2026
Rated 3 out of 5 stars

The equipment is excellent

The equipment is excellent, but no communication from the seller, goods were to arrive on the 11th, it didn’t but thought I was scammed as there was no reply to emails, and no other way of getting in contact with them. Approx 4 or 5 days later another tracking message popped up, and it was delivered.
Again very happy with the product just lack of communication from seller.

December 9, 2025
Rated 5 out of 5 stars

I love my Turfmatic sweeper

I love my Turfmatic sweeper. It cleans the debris and stands the grass back up for a great look. Something happened to the motor during the first year and it wasn't working. When I requested warranty help they asked for a few pictures and then gave me a full credit back to my credit card. I ordered another the next day.

December 2, 2025
Rated 1 out of 5 stars

Where is it

Where is it. Not been delivered. Ordered on 30 Nov. paid for courier delivery(8 days). Weekend now so 15th at the earliest. Courier tracking note says 10 December delivery. What rubbish.

November 30, 2025

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