I've been using my sweeper for about 6 weeks now, it cleans my turf great, easy to use. I noticed that one of my back wheels was damaged during shipping and I cannot seem to get a response out of them... See more
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Turfmatic™ is a global brand specialising in electric sweepers and power brooms for artificial grass maintenance. Our tools are engineered to clean, lift, and revitalise synthetic turf—making them ideal for homes, schools, sports facilities, landscapers, and installers worldwide. From compact sweepers to professional-grade brooms, Turfmatic™ products are trusted for their durability, ease of use, and powerful results. With customers across the UK, USA, Europe, and Australia, we’re proud to support a cleaner, greener lawn—wherever you are.
Turfmatic™ Customer Guarantee
At Turfmatic™, we stand behind the quality and performance of every product we sell. That’s why we offer the following customer guarantees:

Contact info
1007 N Orange Street, 4th Floor, 19801, Wilmington, United States
- +1 (302) 313-6645
- sales@turfmatic.com
- turfmatic.com
Replied to 33% of negative reviews
Typically replies within 1 week
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I've been using my sweeper for about 6…
I've been using my sweeper for about 6 weeks now, it cleans my turf great, easy to use. I noticed that one of my back wheels was damaged during shipping and I cannot seem to get a response out of them after a couple of emails. Phone calls are a negative as well. This product works great, customer service is lacking.
Doesn't collect debris as sown in the…
Doesn't collect debris as sown in the video. Picks up about half as advertised,

Reply from Turfmatic
I bought this product having little expectation of how it would actually work. I was totally blown away! This product did a FANTASTIC job and far exceeded what I thought I would get.
I bought this producthaving
It removed a lot of debris in the turf…
It removed a lot of debris in the turf without removing much of the sand.
Well done
Easy to order, shipped quickly, well packaged, easy to put the handle on. Worked great
Paid extra for shipping for 2 day but…
Paid extra for shipping for 2 day but it still took an entire week to get delivered! I felt shipping should have been free anyways though! The cost of the product was okay until shipping costs were added which then drove up the taxes too. This is a tool that should cost $300 plus shipping but since it was the fastest option I opted for it over the more expensive tool at the local depot! Turns out after shipping it it was the same price as the cordless option I would’ve received on the same day that this actually got delivered! Now I think I still have to go buy the other tool because this just takes way too long.
Ordering was easy and works great!
Was skeptical of any of these sweepers…
Was skeptical of any of these sweepers on the market but this works perfectly! Finally have an easy way to get pine needles up and all the chewn up dog toy stuffing stuck in turf. Couldn't be happier with results. Turf looks amazing!
Saved a lot by buying direct.
Saved a lot by buying direct.
Quick shipping.
Easy to assemble.
Does a better job than the videos showed.
Quieter than expected
Great product… however don’t expect good customer service as they lack the inability for communication.
Great product, to bad they lack in good customer service. I’ll be taking my business somewhere else for future turf needs. There lack of communication needs work.

Reply from Turfmatic
It sweeps up leaves and needles great
It sweeps up leaves and needles great, just wish it would get all the way to the cinder block fence but still it is so much less work raking and grateful for that.
Works well when it runs
Works well when it runs. However, after 15 minutes of running it shuts off. The outside temperature was about 85 degrees Fahrenheit. I let it sit for a few minutes and it started running again for about 5 minutes. The motor must be overheating and it shuts down to prevent overheating. Bad design.

Reply from Turfmatic
Good product
Used The Turmatic for the first time for about an hour and a half. Works as described, takes a few passes to get all the debris that’s on the turf. It cannot collect debris that’s close to a fence or structure. Does good job fluffing up grass that are laying flat. Build quality is acceptable, only time will tell on durability and longevity. So far I would recommend.
Turfmatic is a terrible company to deal…
Turfmatic is a terrible company to deal with.
Nothing but problems, and no help from Turgmatic.
You should not buy anything from this company. There do not care!
TURFMATIC
Very impressed with the Turfmatic , does what we expected of it, much quicker and better than a turf brush, I would recommend it.
Great machine!
I love my Turfmatic™ 380 Artificial Grass Sweeper! I have a pepper tree which drops a lot of small leaves and seeds and the machine picked up the mess easily saving me a lot of time! Putting it together was really easy. For now I only experimented with the two top settings and they did the job no problem.
I am really happy with my purchase, money well spent!
Love my new Turfmatic
Love my new Turfmatic! The whole purchasing process went very smooth!
Stay away from!!
Over loads, blows breakers in 15-20 minutes of use. Brush can’t get closer than 6” from edges. Save your money and find another option.
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