I've been using my sweeper for about 6 weeks now, it cleans my turf great, easy to use. I noticed that one of my back wheels was damaged during shipping and I cannot seem to get a response out of them... See more
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Turfmatic™ is a global brand specialising in electric sweepers and power brooms for artificial grass maintenance. Our tools are engineered to clean, lift, and revitalise synthetic turf—making them ideal for homes, schools, sports facilities, landscapers, and installers worldwide. From compact sweepers to professional-grade brooms, Turfmatic™ products are trusted for their durability, ease of use, and powerful results. With customers across the UK, USA, Europe, and Australia, we’re proud to support a cleaner, greener lawn—wherever you are.
Turfmatic™ Customer Guarantee
At Turfmatic™, we stand behind the quality and performance of every product we sell. That’s why we offer the following customer guarantees:

Contact info
1007 N Orange Street, 4th Floor, 19801, Wilmington, United States
- +1 (302) 313-6645
- sales@turfmatic.com
- turfmatic.com
Replied to 33% of negative reviews
Typically replies within 1 week
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I love my Turmatic machine
I love my Turmatic machine. My artificial grass has never look better. This machine is exactly what I was hoping for and needed. The only thing I could possibly ask is that it was battery operated. The cord is kind of a pain, but may very well be needed for any degree of extended use. If that's the case, I certainly get it. That said, I love this machine.
Works as advertised
Works as advertised. Easy to assemble, the Turfmatic is a very effective sweeper for artificial turf. Once I got the hang of it, I was done with the front and back yard in about 20 minutes.
I've not been communicated too about my…
I've not been communicated too about my purchase. Nothing on delivery, expected date or anything.

Reply from Turfmatic
Terrible
Terrible, used once was on for about 5 minutes before it cut out now doesn’t turn on called turfmatic apparently to busy to answer the phones
Great purchase
We have 6000 sq feet of turf. Before we bought Turfmatic we use a blower to clean it. The Turfmatic is by far so much better. Not only does it clean the turf but it make it look so pretty. The cord is the only downside but not that bad. It was well worth the purchase.
The machine worked very well.
It works great
It works great. I have no complaints. I have turf in my front and backyard. We got both done in the time it would take to do one. Thanks for a great product.
Effective turf cleaner/fluffer
The sweeper arrived quickly. I have used my Turfmatic sweeper once. The sweeper did an effective job of removing and catching debris from the turf. It also fluffed the turf. I need to use it again to further raise the turf. At this time, I would recommend this sweeper to others.
Works surprisingly well
Works surprisingly well. Frustrating to have to buy direct, but they delivered in a timely manner and the product works great brushing and tidying up our artificial turf even from pine needles.
There product works great it is the…
There product works great it is the best way to clean the turf and keep it nice
Product was as advertised
Product was as advertised! Good communication from ordering to receiving it
Very professional!
Amazing experience from start to finish! Todd was incredibly knowledgable, professional, friendly and went far and beyond to answer all our questions. The install team was the most impressive operation I’ve ever seen. It was fascinating to watch their process. They were respectful of property, worked hard and meticulously! Couldn’t be happier!
Great functional product.
This machine is a Godsend!
I have bought between 15-20 sweepers…
I have bought between 15-20 sweepers from TurfMatic mostly for my customers (we instalI turf). I felt like they had the best product and branding in the market.
My personal sweeper broke down within 4 months after very limited use. It started smoking out of the front and died. I emailed for support but crickets.
I’ve had a few customers complain about similar issues. Unfortunately they have also not be able to get a response from their customer service.
My company didn’t make any money promoting TurfMatic or adding those vacuums to our financing. We just did so because we trusted their brand and wanted to give our customers a great experience.
You would think as someone who added their link to my website, actively promoted them and vouched for them over and over that they could at least give us a response.

Reply from Turfmatic
Great product great service great price…
Great product great service great price prompt delivery
It works beautifully on our turf
It works beautifully on our turf. It is much easier to use than manual model we had
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