TurkishBazaar Reviews 144

TrustScore 1.5 out of 5

1.5

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Rated 1 out of 5 stars

I ordered a $1200.00 nut cracker. Two months latter no product. I am told they are waiting for part from Germany. I’ve requested a reimbursement and to date no answer. Poor communication and poor cu... See more

Rated 1 out of 5 stars

I ordered a product from them. After I completed the payment, they sent me an e-mail saying there was a problem. They didn't answer when I asked what kind of problem occured and also did not send conf... See more

Rated 5 out of 5 stars

One of the best customer experiences I've had with an online store. Proactive and fast at answering any questions. I also liked how the correspondences were more personal. With larger businesses and c... See more

Company replied

Rated 1 out of 5 stars

Bought $170 worth of stuff, necklace came broken and the “gift” they sent me with a note to review them, sticked on to an expired Halva pack ! Such a disgusting service, won’t be shopping from here... See more

Company replied

Company details

  1. Gourmet Grocery Store

Written by the company

Founded in 2013, Turkish Bazaar is an Ontario based online shopping company. We are Canada’s #1 Turkish Online Shopping Centre. We import and sell variety of Turkish premium products.


Contact info

1.5

Bad

TrustScore 1.5 out of 5

144 reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 4 out of 5 stars

It was my first order from…

It was my first order from TurkishBazaar. They were out of a couple items in my order but wrote back promptly to offer me either a refund or replacement items so I still qualified for the free shipping. Everything arrived as planned. Thanks for great service.

February 23, 2021
Rated 5 out of 5 stars

Great Customer Service!

Great Customer Service! The product I selected was not available in the colour I had chosen and CS contacted me directly via email to ask if I would prefer to choose another colour or wait for the product/colour to come back into stock. I appreciated the personal contact and option to substitue to fulfill my order in a timely fashion!

February 14, 2021
Rated 5 out of 5 stars

I LOVE the Turkish Bazaar

I LOVE the Turkish Bazaar, mainly because they have Rebul colognes, which I think are the nicest scents on the planet and reasonably priced. This time though, I also picked up a box of Koska Turkish Delight that was on sale. I've had Turkish delight before, but this particular one is over the top wonderful. International shipping rates are fair and service is very fast. Great vendor.

January 18, 2021
Rated 5 out of 5 stars

Awesome service

Awesome service, very prompt. Great products, and it's evident they care for their customers.

January 16, 2021
Rated 5 out of 5 stars

Ordered a few teacup sets

Ordered a few teacup sets, my order came fast and great quality

January 11, 2021
TurkishBazaar logo

Reply from TurkishBazaar

Hello Delroba,
Enjoy your beautiful teacup sets :) Your choices were great !
Regards
Sue

Rated 4 out of 5 stars

Great customer service

Great customer service.
I ordered a double teapot and the box it came was not labelled fragile. The bottom teapot was metal. It had one layer of bubble wrap on the side. The glass teapot was in a smaller box sitting on top of the metal one. It was not wrapped at all so the tip of the spout was chipped off. I emailed them with pictures. They blamed the carrier and I was sent a replacement for the glass teapot. It arrived four days later. This box was also not labelled fragile but the pot was wrapped in two layers of bubble wrap. Before unwrapping the second layer I noticed the handle was broken into multiple pieces. I emailed again right away and was sent another one. The last one arrived wrapped in a box within a box and had three fragile labels on it. Finally! This one didn't come until after Xmas so I had to wrap the first broken one but my mom loved it and used it anyway until the new one arrived five days after Xmas. Overall, I was annoyed about the product breaking so easily but their customer service person was awesome with dealing with it and I received replacements pretty quickly.

January 5, 2021
Rated 5 out of 5 stars

Turkishbazaar never disappointed me

Turkishbazaar never disappointed me. I am very happy with the speedy service, great quality products and friendly sales team.

December 31, 2020
Unprompted review
TurkishBazaar logo

Reply from TurkishBazaar

Hello Realtor,
Thank you for your kind words. Lots of great new products are lined up for 2021, so stay tuned. :)
Happy new year to you and your family...

Regards
Sue
Order Management Coordinator

Rated 5 out of 5 stars

Courteous owners

Family owned, online shop specialized in Turkish products that are hard to find in big grocery chain markets. Nice owners, easy to deal with and courteous.

December 31, 2020
Unprompted review
TurkishBazaar logo

Reply from TurkishBazaar

Hello Critic,
Thank you for your feedback.
Happy new year to you and your family... :)

Regards
Sue
Order Management Coordinator

Rated 5 out of 5 stars

Outstanding 👍 ⭐⭐⭐⭐⭐

I have been having a very interesting experience with my first purchases from TurkishBazaar all of the products l have tried so far are Excellent besides that so are the Management very High quality l feel very Fortunate to have access to their Allia Ba Ba cavern Merci 🕊

December 24, 2020
TurkishBazaar logo

Reply from TurkishBazaar

Hello David,
Happy new year!
Thank you for your feedback. Much appreciated.

We are introducing new products everyday. Just a heads up, lots of items already lined up for 2021. Stay tuned. :)

Regards
Sue
Order Management Coordinator

Rated 5 out of 5 stars

Delicious Baklava

My family enjoyed the baklava and they love your beautiful packaging. Next time I will get them a bigger amount. Thanks

December 24, 2020
TurkishBazaar logo

Reply from TurkishBazaar

Hello Haymwantee,
We are glad you enjoyed the baklava. :)
Thank you for your feedback and happy new year.

Regards,
Sue
Order Management Coordinator

Rated 5 out of 5 stars

Definitely ordering again!

Excellent! immediately accommodated changes to my requested order & included a free chocolate bar. All items well wrapped and packaged.

December 23, 2020
TurkishBazaar logo

Reply from TurkishBazaar

Hello Muneera,
We hope you enjoyed your gifts. Happy new year to you and your family... :)
Hope to talk to you soon.

Regards,
Sue
Order Management Coordinator

Rated 5 out of 5 stars

I really a big fan of turkis stuff

I really a big fan of turkis stuff. Turkisbazaar deliverd my favourite item along with cute gift.. due to delivery people, tea glasses broken and they immediately responded and in-person delivered the second set. Amazing service and beautiful tea glasses I am enjoying everyday with turkis tea. Thanks Sam. I will order again...already recommended some of my friends.

December 17, 2020
TurkishBazaar logo

Reply from TurkishBazaar

Hello Mahbube,
Happy new year. :)
Enjoy all of your products. And thank you for all the recommendations and your feedback.

Regards,
Sam
Turkish Bazaar Director

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