Turnbullandthomas Reviews 

536
TrustScore 4.5 out of 5

4.5

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Rated 4 out of 5 stars

Good communications and kept me up to date with the process, (it was a made to order piece). Arrived today, again excellent updates on delivery time, two nice guys carried it to the room of my choice.... See more

Rated 5 out of 5 stars

Once again another piece of quality timeless furniture. From time of ordering to delivery we were kept informed at all times. Thanks to the delivery men who delivered in the awful weather condit... See more

Rated 5 out of 5 stars

Fabulous bar stools! Excellent customer service. We wanted some bar stools that were the same style as our new dining chairs but wasn’t sure the colour would match - we contacted customers services... See more

Rated 5 out of 5 stars

Am so pleased with my purchase, item is excellent! Turnbull&Thomas were brilliant at staying in touch to keep me informed of updates and delivery was quick and easy!

Company details

  1. Furniture Store

Information provided by various external sources

From traditional furniture to contemporary furniture, from flamboyant to a more understated tone and everything in between, you’ll find the furnishings you’re looking for at prices that are just as appealing.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

536 reviews

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4.5

All reviews

(536)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Review

Easy ordering process, good communication and delivery on time. Great service.

April 1, 2019
Unprompted review
Rated 5 out of 5 stars

Had a great experience with Turnbull and Thomas Lovely product and excellent service.

Had a great experience with Turnbull and Thomas. I ordered the Linear sideboard and very happy with it looks lovely in my living room. The delivery guys unpacked it and put the legs on. Beth in customer service was lovely and made sure it was delivered when it suited me.
And if you don't like something you can return it, albeit with a charge for such a big item.
Would recommend to order with confidence.

March 31, 2019
Unprompted review
Rated 5 out of 5 stars

Gorgeous chair

Lovely sturdy chair that looks the part. very pleased with my purchase and the chair looks fantastic.

March 25, 2019
Unprompted review
Rated 5 out of 5 stars

I was dubious about ordering my mirror…

I was dubious about ordering my mirror because the price was so cheap - but how wrong can you be!
From the lady who phoned me to confirm my delivery date to the firm’s own driver who contacted me on the morning before he delivered - I couldn’t have been in better hands.
Turnbull & Thomas are absolutely top level for service but at amazing prices and I cannot recommend them highly enough.

March 21, 2019
Unprompted review
Rated 5 out of 5 stars

A very happy customer!

A great piece of furniture delivered within the specified time. Customer service was excellent too, when I called to enquire about delivery dates. Very courteous and friendly delivery staff too.

March 21, 2019
Unprompted review
Rated 5 out of 5 stars

Fabulous bar stools!

Fabulous bar stools!
Excellent customer service. We wanted some bar stools that were the same style as our new dining chairs but wasn’t sure the colour would match - we contacted customers services who were very helpful and sent us a piece of fabric to check they would match.. we purchased the stools they arrived earlier than suggested which was great.. they look fabulous, better than expected and very comfortable! Cheers!

March 17, 2019
Unprompted review
Rated 5 out of 5 stars

I had a great experience order the…

I had a great experience order the goods on line. Service was excellent, got a text to say the van would arrive in 20mins it was spot on. The delivery chaps were very polite, took a lot of care to bring the goods into the house and gave us a bit more information about the company. Well worth a visit.

March 11, 2019
Unprompted review
Rated 4 out of 5 stars

We are pleased with the chair but the…

We are pleased with the chair but the delivery took longer than expected as the chair was advertised as in stock. We had to chase up the delivery but after that it was delivered at the time promised.

March 1, 2019
Unprompted review

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