Turnbullandthomas Reviews 

536
TrustScore 4.5 out of 5

4.5

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Rated 4 out of 5 stars

Good communications and kept me up to date with the process, (it was a made to order piece). Arrived today, again excellent updates on delivery time, two nice guys carried it to the room of my choice.... See more

Rated 5 out of 5 stars

Once again another piece of quality timeless furniture. From time of ordering to delivery we were kept informed at all times. Thanks to the delivery men who delivered in the awful weather condit... See more

Rated 5 out of 5 stars

Fabulous bar stools! Excellent customer service. We wanted some bar stools that were the same style as our new dining chairs but wasn’t sure the colour would match - we contacted customers services... See more

Rated 5 out of 5 stars

Am so pleased with my purchase, item is excellent! Turnbull&Thomas were brilliant at staying in touch to keep me informed of updates and delivery was quick and easy!

Company details

  1. Furniture Store

Information provided by various external sources

From traditional furniture to contemporary furniture, from flamboyant to a more understated tone and everything in between, you’ll find the furnishings you’re looking for at prices that are just as appealing.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

536 reviews

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4.5

All reviews

(536)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

White Windsor bookcase

Couldn’t be more pleased with the white Windsor bookcase we ordered. Customer service was great, It was delivered and fitted on time. The delivery guys worked hard to assemble the bookcase into an awkward space within an old cottage. Would definitely recommend and order from T& T again.

June 15, 2019
Unprompted review
Rated 4 out of 5 stars

Beautiful furniture and received in…

Beautiful furniture and received in timescale . Would be nice to receive and email giving approx number of weeks for delivery when purchased. I called and very friendly person let me know and then contacted me once it was ready for delivery. Would use again

June 11, 2019
Unprompted review
Rated 5 out of 5 stars

Wonderful service

Wonderful service, regular communication and delivery information. High quality item exactly as described. Highly recommend this company and would not hesitate to buy from them again.

May 19, 2019
Unprompted review
Rated 5 out of 5 stars

Drinks Chest

This cabinet is truly wonderful and I can honestly say the best purchase I have ever made I just love it!! From placing the order to delivery everything was spot on, great customer service and excellent communication. I would highly recommend and will be coming back in the future .. one very happy customer

May 14, 2019
Unprompted review
Rated 5 out of 5 stars

Library bookcase

We had a large wall to fill and this library bookcase did the job perfectly.
Delivered and assembled by Turnbull and Thomas just days after we had ordered.

May 14, 2019
Unprompted review
Rated 3 out of 5 stars

Chair is really well made

Chair is really well made, but had to wait so long for it, nearly gave up and cancelled. Could have improved the level of communication - I had to email and ask when we could expect it.

May 1, 2019
Unprompted review
Rated 5 out of 5 stars

ABOVE AND BEYOND

I contacted this company a few days before Easter asking for an impossible pre-Easter delivery on an item of furniture. Thank goodness I did. Despite the lack of time, we worked together and between us we came up with a solution the item ordered was delivered to the centre of London at 9:40am on Thursday. The staff were professional, courteous and very very helpful and went out of their way to ensure that, despite the short time frame, everything went like clockwork. I would recommend this company to anyone and will most certainly use them myself despite the distance.

April 26, 2019
Unprompted review
Rated 5 out of 5 stars

I recently ordered a steel and glass…

I recently ordered a steel and glass side table and console table.
Easy to order, good communication regarding delivery and prompt, professional delivery.
Good quality furniture at a great price. Would happily recommend.

April 4, 2019
Unprompted review

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