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Turner Lewis Limited Reviews 

355
•
TrustScore 4.5 out of 5

4.3

Consultant
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Review summary

Created with AI, based on recent reviews

Considering 182 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently commend the staff for their exceptional helpfulness and patience, making complex processes straightforward and easy to understand. Many people highlight the excellent customer service, noting that employees are kind, understanding, and provide clear explanations. The overall service is often described as efficient and stress-free, with users appreciating the smooth and supportive user experience provided by the team. However, some customers also noted concerns regarding payment clarity and unexpected fees. Several people mentioned receiving demands for payments they did not anticipate or agree to, with some feeling the service lacked clarity regarding its costs. There were also instances where individuals felt they were strongly advised to pay for services they believed they could obtain independently.

What people talk about most

Staff

Consumers find staff to be positive, with many reviewers praising specific individuals for their exceptional... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the quick, professional, and... See more

Service

Customers consistently note positive experiences with service, often highlighting helpful and friendly... See more

User experience

People report positive experiences with user experience, often highlighting how easy and straightforward... See more

Payment

Users describe ambiguous interactions with payment, with many reviewers expressing frustration over... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Megan was amazing help with me trying to find my trust fund she spoke me expertly threw each step for me to find it and I couldn’t have asked for better help. She helped make something that could of b... See more

Rated 5 out of 5 stars

Ellie was really helpful, she really saved me from a panic attack😅 She was incredibly understanding and helped me to find a way I can go about this after a little misunderstanding. Really good staff... See more

Rated 5 out of 5 stars

The person helping (samuel) was able to get straight to the point, clear and concise about what was going to happen and how to receive the money. Hopefully ill receive my money sooner than later😂

Rated 5 out of 5 stars

I honestly can’t believe how helpful Megan was with everything she was very patient with me and helped me with everything and I would personally thanks her if I could

Company details

  1. Consultant

Written by the company

Welcome to Turner Lewis Limited. For nearly 5 years, we have been dedicated to one clear mission: helping young adults across the UK successfully locate and access their 'lost' Child Trust Funds (CTFs). We understand that with over 50 different providers and changes over the years, finding out where your fund is held can be a confusing and time-consuming process. Our dedicated team of specialists is here to manage the entire administrative journey for you, taking the stress and guesswork out of the search. We liaise directly with HM Revenue & Customs (HMRC) and all potential CTF providers on your behalf to identify where your money is and guide you on the next steps to access it. Our Commitment to Transparency We believe in being completely upfront about our service and our fees. A Paid, Optional Service: It is important to know that you can search for your Child Trust Fund for free by contacting HMRC directly. Our service is an optional alternative for those who prefer a fully managed process with dedicated support from our experienced team. Our 'No Win, No Fee' Promise: We operate on a 'No Win, No Fee' basis. This means you will only ever be charged for our service if we successfully locate your fund. If we cannot find it, you do not pay anything. Clear Fee Structure: Our fee is a percentage of the total funds located, plus VAT. All charges are clearly detailed in our Terms and Conditions, which every client must read and agree to via a digital signature before we commence any work. There are no hidden costs or surprises. Our goal is to provide an efficient, helpful, and transparent service that simplifies the process and gives you peace of mind. If you have any questions, please do not hesitate to get in touch.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

355 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 94% of negative reviews

Typically replies within 24 hours

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4.3

All reviews

(355)

179 reviews in the last 12 months

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Rated 5 out of 5 stars

I honestly had the best help from…

I honestly had the best help from Samuel. He was so nice and so helpful. Very polite and related to my interests. He made everything so much easier. Couldn’t have had a better handler. Thank you so much

August 11, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing company was able to find my…

Amazing company was able to find my child trust fund will 100% recommend as they support you and help you every step of the way. Thankyou Megan for helping me claim my trust fund and supporting me in every step.

August 11, 2025
Unprompted review

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