Paul Davies TV Aerial Installer Reviews 

544
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 145 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally knowledgeable, polite, and efficient during home installations and repairs. People also appreciate the prompt communication and fast response times when arranging convenient appointments or solving urgent technical problems. Some reviewers were not happy with unexpected costs or felt significantly overcharged for the standard work completed in their homes. However, some people mentioned frustrating scheduling delays, missed appointments, and poor communication regarding follow-up visits or delayed responses. However, some customers also noted that certain installation issues left them dissatisfied with the final quality of the work provided.

What people talk about most

Service

Reviewers mention positive feedback about service, noting that engineers are prompt, knowledgeable, and... See more

Staff

People report positive experiences with staff, highlighting that engineers are prompt, knowledgeable, and... See more

Price

Users describe ambiguous interactions with price, as customer experiences vary significantly. While some... See more

Response time

Customers consistently note positive experiences with response time, highlighting prompt phone answers and... See more

User experience

Customers had positive experiences with user experience, highlighting flawless, expert, and smooth processes... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This was a really great installation, and service, the engineer was knowledgeable, and went through everything with us. All TV out let's checked and working. All sort no issues even sorte... See more

Rated 5 out of 5 stars

I already had one quote and was told the aerial could be put in the loft. Ash came and tested the reception from the loft and said it was borderline, so an outside aerial would be better. I accepted t... See more

Rated 5 out of 5 stars

Gary was available quite quickly. On his visit, he was clear and concise with our options and was open to suggestions and advice. Work installing new aerial in the loft and fitting a new connection in... See more

Rated 5 out of 5 stars

Paul comprehensively overhauled our TV reception system including a new antenna. He responded quickly to my service request, attends at the time he stated and let me know when he was on the way. He sh... See more


Company details

  1. Satellite Communication Service
  2. Gutter Cleaning Service
  3. Locksmith
  4. Security System Installer

Information provided by various external sources

Your trusted local TV Aerial Installer Paul Davies has been operating for over 7 years. I have been providing high quality tv aerial installation services and satellite services. Bad TV Picture? Lost channels? Need to move your TV? Stop. Paul Davies Team can help! No matter if your issue is with a Satellite TV connection, a traditional TV Aerial connection or something else – our team of experts are experienced enough to have seen it all before. We understand the need for high quality reliable television in the modern home, so we work quickly, efficiently and professionally to ensure you get the best service, at the best possible price. My team is experienced in dealing with Freeview, Freesat, Sky TV and the smaller providers like NowTV, YouView and EE TV. So it doesn’t matter who provides your TV signal, our team of TV Aerial Installers will be able to help get you a perfect picture in every room, guaranteed! Thanks to the many years of experience in the TV Aerial Industry, our specialist aerial installers will arrive at their appointment promptly and well equipped with the latest in diagnostic tools and the latest in replacement parts and tools. They are fully stocked to complete most jobs there and then to ensure we do not inconvenience you with multiple visits.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

544 reviews

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No recent history of asking for reviews

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4.6

All reviews

(544)

146 reviews in the last 12 months

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Rated 5 out of 5 stars

Highly recommend

The engineer that came was really friendly and helpful, he was so efficient that the television was connected in no time.

March 18, 2025
Rated 4 out of 5 stars

Happy with the booking & job

Happy with the booking & job. Steve removed an unwanted satellite dish. It would have been great if the removed items were taken away for the costly job but happy it got done on the same day of the booking.

April 1, 2025
Unprompted review
Rated 5 out of 5 stars

fast fast service

When i phonesd i was asked when i would like a visit , i requested asap and within one hour they were knocking on my door. not only was it rapid but the chap that did it was up the ladder and finished within one hour excelent service and very professional, thank you so much paul davies can not recommend highly enough would use again in a flash.

April 4, 2025
Rated 5 out of 5 stars

EXCELLENT JOB

Colin was a friendly efficient man,he worked no end to get to the root of the problem. Nothing was too much.
Everything working well
Will definitely use you again.

April 4, 2025
Unprompted review
Rated 5 out of 5 stars

A bad experience turned good

I asked for two roof aerials to be replaced and the cables checked. Roof aerials were replaced but a massive hole was drilled through my front room wall to accommodate an additional cable where there already was one. I was fuming. I paid and by good fortune the organisation responded to my review asking how they could rectify things. They listened and offered to reimburse me as well as sending another engineer to see how he can assist to get rid of the excess cables. I feel heard, looked after and valued as a customer now. I would use this firm again.

March 31, 2025
Unprompted review
Rated 5 out of 5 stars

Great service from start to finish

A price for the work was pre-arranged so there were no surprises when I settled the bill.
The gentleman arrived on time and immediately got started. He never once stopped until the job was completed and was respectful of my property and informative.

March 28, 2025
Rated 5 out of 5 stars

The Engineer was friendly

The Engineer was friendly, courteous and well informed about his job. He was quick and informative and helped me navigate the television making sure it worked well before he left. Very nice young man. I would highly recommend this company and this young man.

March 25, 2025
Rated 5 out of 5 stars

Excellent customer service

TVaerialinstaller were prompt and efficient in addressing our issues and more importantly returned when we called, to ensure that the signal and reception were as good as possible.

Excellent customer service and I would highly recommend this company

April 11, 2025

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