It was a satisfactory results for me in a way that I was helped in short period of time.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The assistance is prompt. Their willingness to resolve my concerns is something I appreciate. BUT!!! THAT'S ONLY AT FIRST! Until now I haven't received the refund they promised they'd process. It's ab... See more
The customer service agent was kind and willing to support. However, he could not provide me with fully adequate answer though I am pleased with the answer regarding the return policy. So, I am really... See more
I had a great experience with tvmarket.club. Alero reached out to assist me promptly and addressed my concerns effectively. The customer support was excellent, and I felt valued as a member. Highly sa... See more
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
It was a satisfactory results for me in…
It was a satisfactory results for me in a way that I was helped in short period of time.
The customer service agent was kind and…
The customer service agent was kind and willing to support. However, he could not provide me with fully adequate answer though I am pleased with the answer regarding the return policy. So, I am really considering purchasing from this webshop.
I’m waiting for my money back!!thank you
I am very pleased because in all my…
I am very pleased because in all my transactions they treated me very well and even when I was right they apologized to me without however the mistake being solely theirs.
Issue handled by escalation team
Issue handled by escalation team
Eugene did a great job helping me out
Eugene did a great job helping me out. Thank you.
I had issues that were adressed…
I had issues that were adressed promptly by the support and escalation team.
Thank you Eugene
Swift response to complaints
Swift response to complaints. Thank you so much. I really appreciate it
Reactive Customer Support
I misunderstood the conditions when I signed up, but the customer support team is reactive.
The person who did my cancellation for…
The person who did my cancellation for the subscription was very kind and helpful.
Nela was helpful and prompt service
Nela was helpful and prompt service, looking forward for quick action
Agent was useful in resolving my issue
Bon service équipe de Zoé
Mr Jamal took care of the issue
I had an issue and Mr Jamal took care of it. It was a pleasant customer service. Thank you team.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








