TV Masters Reviews 50

TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Good communication, punctual and very professional. My TV is looking so slick now hanging off my wall with all the cables hidden. Looks amazing. Thanks a lot for your great work

Company replied

Rated 1 out of 5 stars

Absolute time wasters!! Don’t book if you value your time. Booked an appointment a week in advance and was given a window 2hrs for engineer to come and do the job. On the arranged day waited for so ca... See more

Company replied

Rated 5 out of 5 stars

Came out same day i contacted. The man who put up my tv was very helpful, polite and fast. Really pleased with this service. Would definitely recommend.

Rated 5 out of 5 stars

I called TV masters late on a Thursday to fix my new TV onto the wall after a competitor let me down. Alex was the only TV bracket specialist to ask for photos before he could confirm if he could do t... See more

Company details

  1. Home & Garden

Information provided by various external sources

We are a company that focuses specifically on TV Installation with all of our TV installation professionals containing minimum 10 years experience. We do not overcharge our customers with hidden fees. We make sure you get the best possible deal and service in London and areas near the M25.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

50 reviews

5-star
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1-star

No history of asking for reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Did the job perfectly

Did the job perfectly, on time and quickly. Gave good advice on what I needed for my home set up

May 16, 2026
Unprompted review
TV Masters logo

Reply from TV Masters

Thank you for trusting us with your TV Rob! We hope you enjoy your new setup! Feel free to contact us in case you need any further assistance with your TV.

Rated 5 out of 5 stars

Good communication

Good communication, punctual and very professional. My TV is looking so slick now hanging off my wall with all the cables hidden. Looks amazing. Thanks a lot for your great work

April 21, 2026
Unprompted review
TV Masters logo

Reply from TV Masters

Thank you for your review Santi. It was a pleasure communicating with you during the planning and installation of your TV. Hope you enjoy watching World Cup!

Rated 5 out of 5 stars

Great service

Great service. Needed to install TV in living room on a bank Holiday and they were able to send an associate last minute. Gareth was very professional and was pleasant to work with.

April 3, 2026
Unprompted review
TV Masters logo

Reply from TV Masters

Thank you for the kind words, Wale! We’re really pleased to hear that you had a smooth experience, especially on a bank holiday. It was a pleasure to communicate with you throughout the installation process. We look forward to helping you again in the future!

Rated 1 out of 5 stars

Absolute time wasters!

Absolute time wasters!! Don’t book if you value your time. Booked an appointment a week in advance and was given a window 2hrs for engineer to come and do the job. On the arranged day waited for so called engineer. 2hrs later, no sign of engineer. I called to find out and was told don’t worry job will be done today. Asked for an indication of estimated eta and was told to wait a further 2hrs. After a total of 4hrs waiting and cancelling my own appointments I was told it can’t be done. Total cowboys, time wasters!! Again, if you value your time, don’t bother

April 1, 2026
Unprompted review
TV Masters logo

Reply from TV Masters

Thank you for your feedback. We sincerely apologise for the experience. Waiting 4 hours and having your day disrupted is completely unacceptable, and we fully understand your frustration.

On this occasion, an earlier job overran significantly and we were unable to make your appointment in time. We should have communicated this more clearly and proactively, and we didn’t. That’s on us.

We did reach out to offer a discount and a priority morning slot the following day, but we respect that this wasn’t sufficient given the inconvenience caused. We hope to have the opportunity to make it right.​​​​​​​​​​​​​​​​

Rated 5 out of 5 stars

Great company

Great company. I called on Thursday, my tv was hung by noon on Friday. Alex, the installer, went out of his way to help. Highly professional and efficient.

October 17, 2025
Unprompted review
Rated 5 out of 5 stars

My TV looks perfect!

I want to express my gratitude to TV Masters and Gareth for their excellent service in fitting my TV perfectly to the wall. All the cables are neatly hidden, giving it a very smart look. The team was professional, efficient, and made the whole process hassle-free. I highly recommend their service!

February 12, 2025
Unprompted review
Rated 5 out of 5 stars

I had a 77 inch TV and a soundbar…

I had a 77 inch TV and a soundbar mounted to the wall with trunking. First time I have had this done and the results are fantastic. Well worth getting a professional installer who knows what they are doing. Highly recommended.

December 12, 2023
Unprompted review
Rated 5 out of 5 stars

Hugely competitive prices

Hugely competitive prices, engineer was clean wearing shoe protectors and his skill was phenomenal! I paid extra for them to come from London as this is the second time and highly recommend them. Great service!

December 4, 2023
Unprompted review
Rated 5 out of 5 stars

Thank You!

Responsive of Alex and assigning Gareth to the task - Gareth arrived as as scheduled was professional, courteous, neat and thoroughly knowledgeable - I would highly recommend this duo…thank you! Joan

October 24, 2023
Unprompted review
Rated 5 out of 5 stars

Prompt, great service and excellent work!

I called TV masters late on a Thursday to fix my new TV onto the wall after a competitor let me down. Alex was the only TV bracket specialist to ask for photos before he could confirm if he could do the job. I received a call the same evening to say he could fit the bracket and TV to the wall at 8am the next morning! Exceedingly professional and knowledgeable Alex spent 2hrs ensuring that the TV fitted perfectly and was set up correctly. He was also cheaper than his direct competitors. Excellent professional

January 27, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service from TV Masters

Excellent service from TV Masters, the engineer was able to adapt an existing television bracket to accommodate a new tv at a very competitive price. I would highly recommend using TVMasters.

November 9, 2022
Unprompted review
Rated 5 out of 5 stars

Highly recommend!

Their engineer came on the same day, very professional, went above and beyond to make sure our TV's were also working properly. Very pleased with the service both customer service and engineer who visited! Cant recommend them enough!

August 30, 2022
Unprompted review
Rated 5 out of 5 stars

Very quick and skilled service

Gentleman named Garret carried out the installation and he was very pleasant and efficient - it genuinely seemed like a breeze for him. Would definitely recommend and use again.

August 25, 2022
Unprompted review
Rated 5 out of 5 stars

This company is amazing!!!

This company is amazing!!!! the gentleman (I wish I remembered he’s name) that came to my house to mount my tv up on the wall was so well mannered and friendly he did an absolutely INCREDIBLE JOB!, the quality of the work was of a very high standard, he was very clean and went above and beyond for me showing me how to use my new tv and just doing little extra things he didn’t need to do.
The communication with the company in particular with someone called Max was great they were very informative got straight back to me when ever I contacted them answered all my questions and was so friendly. The price was so good worth every penny. I would 100% recommend this company to anyone who wants a very high standard of work you won’t regret it!

July 23, 2022
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, efficient and friendly. Got the job done and even took the time to run through basic settings on the TV. Highly recommended.

June 18, 2022
Unprompted review
Rated 5 out of 5 stars

TV masters were very professional and…

TV masters were very professional and helpful trough the whole process, after about a month having the TV installed on the wall I decided to paint, TV masters were kind enough to return to take the TV off the wall and put it back up on the wall once the painting was done completely free of charge! I will highly recommend them!

May 16, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent service really pleased

They supplied and fitted a new TV bracket, the chap who did the work was excellent, very courteous and tidy - really pleased with the job they've done lots of attention to detail would definitely recommend.

April 27, 2022
Unprompted review

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