TV Masters Reviews 50

TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Good communication, punctual and very professional. My TV is looking so slick now hanging off my wall with all the cables hidden. Looks amazing. Thanks a lot for your great work

Company replied

Rated 1 out of 5 stars

Absolute time wasters!! Don’t book if you value your time. Booked an appointment a week in advance and was given a window 2hrs for engineer to come and do the job. On the arranged day waited for so ca... See more

Company replied

Rated 5 out of 5 stars

Came out same day i contacted. The man who put up my tv was very helpful, polite and fast. Really pleased with this service. Would definitely recommend.

Rated 5 out of 5 stars

I called TV masters late on a Thursday to fix my new TV onto the wall after a competitor let me down. Alex was the only TV bracket specialist to ask for photos before he could confirm if he could do t... See more

Company details

  1. Home & Garden

Information provided by various external sources

We are a company that focuses specifically on TV Installation with all of our TV installation professionals containing minimum 10 years experience. We do not overcharge our customers with hidden fees. We make sure you get the best possible deal and service in London and areas near the M25.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

50 reviews

5-star
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1-star

No history of asking for reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Excellent service

Excellent service, easy communication and competitive price vs others.
Did a very professional job on my tv wall mount and couldn’t be happier with the work done
Highly recommend!!

February 7, 2022
Unprompted review
Rated 5 out of 5 stars

Perfect service

Perfect service - would highly recommend for anybody who is contemplating installing a flat-screen tv on their walls. Engineer was 100% professional and our TVs look fab.

January 7, 2022
Unprompted review
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Reply from TV Masters

Thank you for your review Robert. We hope you enjoy the new setup of your two TVs. Enjoy your new home!

Rated 5 out of 5 stars

Absolutely fantastic service- engineer…

Absolutely fantastic service- engineer wall mounted a tv and hid the wires- he was polite , efficient and did a superb job - obviously takes a lot of pride in his work. Would thoroughly recommend this service - very happy.

September 11, 2021
Unprompted review
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Reply from TV Masters

Thank you for your review Mr Hollis! We are happy to know you are satisfied with the installation and we hope you enjoy your new setup.

Rated 5 out of 5 stars

Very pleased with the service

Very pleased with the service, talked me through the process and was polite and very courteous 😊

September 3, 2021
Unprompted review
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Reply from TV Masters

Thank you for your review Suzanne! When we do an installation, we want it to meet your expectations and requirements. We hope you enjoy your new setup.

Rated 5 out of 5 stars

Gareth arrived on time had everything…

Gareth arrived on time had everything he needed to fix 3 TV onto our walls hid all the wiring away and made a fantastic job no mess left all 3 tvs working perfectly
Top job

August 25, 2021
Unprompted review
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Reply from TV Masters

Thank you for your review Mick! We are happy to know you are happy with all 3 TVs installed. We hope you enjoy your new home look!

Rated 5 out of 5 stars

77" LG G1 mount

The engineers mounted a 77" LG G1 to my wall. They were polite and executed the work with care, reassuring me about how secure the new mount was. Very tidy cabling, especially considering how thick the ones I bought were. Thank you!

June 29, 2021
Unprompted review
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Reply from TV Masters

Thank you for your review Danny! A 77 inch TV can easily fall off the wall if the installation is not done right. We take great pride in doing the installation right and accident-proof for the future. We hope you enjoy your new TV!

Rated 5 out of 5 stars

Really good

Really good. Had trunking chased in to the brick wall to completely hide wiring and tv mounted. Engineer came exactly when arranged and high standard of workmanship. Plaster had to dry for 3 days. I then rubbed it down a little to get it completely flat and painted it. You can not see where the trunking is now. Would definitely recommend TV Masters.

May 5, 2021
Unprompted review
Rated 5 out of 5 stars

Brilliant & reliable

Highly recommended! We phoned Tvmasters on Saturday during the Easter Bank holiday weekend. We were stuck with a Bravia 85 inch that we thought we could wall mount by ourselves (yes I know).
We didn't hold much hope as it was a bank holiday but not only were they open, 2 engineers came the same day & did a wonderful job. They listened & advised us as to the positioning & checked we were happy with the work throughout. We didn't feel rushed at all. They also provided trunking for the cables & made sure we were completely satisfied.
Thanks!

April 8, 2021
Unprompted review
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Reply from TV Masters

Thank you for choosing TV Masters and for your review Marie! While mounting a TV on a wall may seem like an easy task at first, there are many things that can go wrong which can be costly especially with how expensive TVs are. We are glad to have assisted you and your family in ensuring everything was installed properly and safely. We hope you enjoy watching your new TV!

Rated 5 out of 5 stars

85 inch TV installation

I have an 85 inch TV, looked up company over the net, got given an estimate, then sent 2 engineers the same day. they were very corona-cautious (feet covered, masks, distance ..) and clearly accustomed to their tasks. they lifted the TV few times to allow us to choose and have a feel of height and location in room. very clean work, quality wires under duct, and we are very pleased with the results.

April 5, 2021
Unprompted review
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Reply from TV Masters

Thank you for your review Saad! Thank you for clearly explaining our easy and safe process of getting a TV installed. We are happy to know that you are pleased with the results. We hope you enjoy watching your new TV with your whole family!

Rated 5 out of 5 stars

Very impressed with TV masters

Very impressed with TV masters. They did a great job wall mounting my TV and running the cables in the wall. All in great time and at a great price. Would thoroughly recommend.

March 17, 2021
Unprompted review
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Reply from TV Masters

Thank you for your review and choosing us Dan. We are happy to know that you are satisfied with our work. We hope you enjoy watching your TV!

Rated 5 out of 5 stars

Amazing service

Amazing service! Very very professional!

Exceptional job, would definitely recommend

March 8, 2021
Unprompted review
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Reply from TV Masters

Thank you for your review and for choosing us Tom. We are happy to know you are satisfied with the quality of our work. We hope you enjoy watching your TV!

Rated 5 out of 5 stars

After having a very bad experience with…

After having a very bad experience with a local handy man leaving holes in my wall whist attempting to hang my tv wall bracket it was an absolute pleasure to have a fantastic professional and brilliant service.
The guy so polite and helpful even filling in the holes left by the not so handy man.
100% recommendations from us

March 8, 2021
Unprompted review
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Reply from TV Masters

Thank you for your review Richard. Just like with any business, it is better to rely on someone with experience doing a particular task. We have heard countless TV installation horror stories such as yours. We are happy to know that this problem has now been taken care off by one of our engineers. We hope you enjoy watching your TV!

Rated 5 out of 5 stars

Brilliant Service

We had Gareth come to install our TV. He was extremely polite and so well mannered, he automatically put on shoe covers which we were thrilled about as we don’t wear shoes in the house, not only this he also cleaned his work area and made sure to sweep away any dust from the drill. He answered every question we had and also made me (the Mrs) feel included in the whole installation process which I really appreciated. The service was quick but done so professionally, we’re extremely happy with the service and the outcome. Will definitely be recommending TVmasters to friends and family.

February 21, 2021
Unprompted review
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Reply from TV Masters

Thank you for your review. We feel it is important to respect other people's home just like it we would our own. Also, since everybody will be using the TV, we feel it is important that every single family member is satisfied with the setup plan before starting the installation. We hope you enjoy watching your TV!

Rated 5 out of 5 stars

65” and 50” TVs wall mounting

I can’t recommend this service enough. After being messed around by many other services with unprofessional technicians not showing up or doing a shoddy job, I finally found a service which gives you a 5 star service at a reasonable price, is 100% reliable and is incredibly professional and knowledgeable. After calling them, Gary was on the road from London and within 2 hours he was at my property. I was blown away with his efficiency, knowledge and advice , respect for the property and speed of doing both jobs. Saved their number for next time and will definitely recommend to family and friends!

February 3, 2021
Unprompted review
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Reply from TV Masters

Thank you for your review Paola! While this may seem like an easy job, it is often done wrong even by those claiming to be professionals which cause unsafe situations like you had previously. We hope you enjoy watching your 2 TVs!

Rated 5 out of 5 stars

TV Masters - Fantastic Service

Having located TV Masters via a search engine I was at first a little sceptical that they could deliver the flawless finishes advertised on their website.

Having spoken to Max via telephone I explained the work I wanted undertaken and the finish I was looking for. Specifically this included installing a new TV on a chimney breast, hiding all of the wiring within the chimney itself and running the power and HDMI cables through the side of the Chimney to a convenient power socket. Max asked me to provide some images via email of the chimney and power socket and within an hour provided a full quotation and advised that I should make payment only once the work was completed.

On the day of the work the engineer arrived on time and couldn't have been more respectful of the current Covid situation wearing a face mask and shoe coverings at all times. The engineer was very knowledgable, recommended replacing my existing TV bracket for a far superior one which TV Masters provided then and there at a very reasonable cost, far less than I could find online.

In summary the engineer exceeded all of my expectations in terms of the work completed. Of note he meticulously covered my furniture with dust sheets to ensure they would not be damaged by the inevitable dust the significant drilling required would create, spent time ensuring the finish was perfect and cleaned up throughly afterwards. He then spent time installing the new TV while demonstrating the additional functionality it offered me. Only then did he request payment which I was able to do conveniently via debit card through his portable PDQ device.

I couldn't be more pleased with the work completed and can't praise TV Masters enough, with special thanks to the engineer who was first class.

January 11, 2021
Unprompted review
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Reply from TV Masters

Thank you for your review Ian and for explaining to possible future clients our simple process in detail. We are happy to have exceeded your expectations. We hope you enjoy watching your TV!

Rated 5 out of 5 stars

Excellent service

Excellent service! I was very impressed how professional and tidy the job was. The 55” TV looks perfect in the wall, well centred and straight. The gentleman installing it was attentive, polite, knowledgable and ask all right questions about how we wanted the TV on the wall.

Big plus in Covid times, he used protective mask and shoe covers! ...and you can pay by card!

Definatelly will call again for another job. Thank you

December 15, 2020
Unprompted review
Rated 5 out of 5 stars

50' TV installation, wall mounted.

Bought a new 50" TV to hang on wall, replacing old 43". relocated the 43" tv to another room needing it connected to a sat box.

I sent TV masters a form, on line, scoping the task. They responded promptly via phone and gave me a very competitive quote and next day service.

Gareth was the technician and was extremely efficient and professional. I strongly recommend TV Masters.

Well done!

December 10, 2020
Unprompted review

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