TV Masters Reviews 50

TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Good communication, punctual and very professional. My TV is looking so slick now hanging off my wall with all the cables hidden. Looks amazing. Thanks a lot for your great work

Company replied

Rated 1 out of 5 stars

Absolute time wasters!! Don’t book if you value your time. Booked an appointment a week in advance and was given a window 2hrs for engineer to come and do the job. On the arranged day waited for so ca... See more

Company replied

Rated 5 out of 5 stars

Came out same day i contacted. The man who put up my tv was very helpful, polite and fast. Really pleased with this service. Would definitely recommend.

Rated 5 out of 5 stars

I called TV masters late on a Thursday to fix my new TV onto the wall after a competitor let me down. Alex was the only TV bracket specialist to ask for photos before he could confirm if he could do t... See more

Company details

  1. Home & Garden

Information provided by various external sources

We are a company that focuses specifically on TV Installation with all of our TV installation professionals containing minimum 10 years experience. We do not overcharge our customers with hidden fees. We make sure you get the best possible deal and service in London and areas near the M25.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

50 reviews

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No history of asking for reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Excellent service

Excellent service. The engineer chatted through what our options were and what could be done. He completed the work professionally and with minimal fuss and mess and set everything up for us.

December 1, 2020
Unprompted review
Rated 5 out of 5 stars

I found TV Masters on Instagram

I found TV Masters on Instagram, and I am very impressed with them. Great communication and prompt response to booking the installation. Gareth, the engineer was very professional, with PPE to do the work. Great job, professional, clean and these guys are experts in their field. Highly recommended to anyone who needs to put their TV on the wall. I will definitely use them again for my other room. Thanks Gareth abs your team. Will

November 14, 2020
Unprompted review
Rated 5 out of 5 stars

Tv mounted on chimney with hidden cables

From the first email I sent the communications were fantastic, when the engineer arrived he was very knowledgeable and answered all my questions. Once the tv was on the wall he made sure everything was tidy and the TV was set up properly.
Will be recommending to any friends that need a tv mounted and the cables hidden in the brickwork

Thanks!

September 23, 2020
Unprompted review
Rated 5 out of 5 stars

No hesitation in recommending

Naturally wary when dong an internet search but after a few email exchanges it felt good. I took the plunge and booked a slot for an extendable arm to be fitted for a 55” TV.we were given a 2 hour time slot and the engineer duly turned up. Neat, efficient and job very well done. We couldn’t be more pleased. So happy to recommend the team if you don’t want the hassle of getting it right. Good job and good price.

August 30, 2020
Unprompted review
Rated 5 out of 5 stars

I found this company via Instagram

I found this company via Instagram and I am very glad I did. From start to finish they’ve been prompt and professional. We opted for our TV to be wall mounted and the cables hidden. Gareth, who attended our property today and completed the work did an amazing job. If you have any doubts please don’t. I highly recommend this company. Also, if you are unsure of having someone in your house during this time. Gareth Kept to protocol, bringing his own PPE and cleaned up after himself.

Thanks again guys!! 👍

June 17, 2020
Unprompted review
Rated 5 out of 5 stars

Great work!

After having one TV fall off the wall, I was determined to find a reputable company to put my new TV up. TV Masters did a great job and the engineer was very friendly and very helpful. Outstanding customer service from him! Will definitely recommend this company to others and use them again in the future!

May 17, 2020
Unprompted review
Rated 5 out of 5 stars

5 star service throughout

Yesterday I had a tv mounted to a plasterboard wall. The service from Gareth was 5 star throughout and he made me feel at ease with the whole process you can tell he is an expert in his field. The Tv looks great on the wall and couldn’t be happier!
Service from Max through email before hand arranging the price and a time that suited was also amazing with quick replies!

May 13, 2020
Unprompted review
Rated 5 out of 5 stars

Amazing Job! Highly recommend

I had a 50inch Tv that needed to be mounted on a pastered wall. So I was quite worried of the tv weight.
But the engineer was very reassuring & he also did a demonstration to show me how strong the mount is !!

Easy communication throughout..
The engineer arrived within the agreed time . Did a great job and cleaned up any mess afterward.
Unlike other company they were reasonably priced.
Be sure the quote include parking & CC.

I highly recommend & I'm peaky!!.:-)

March 10, 2020
Unprompted review

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