EmosTVs Reviews 

Fork this company!
I have send them the following:

You are taking a piss at me!!!

Package received... Not even individually bubble wrapped!!! You have put the 2 components together in a bag and during transport, the components rubbing away at each other like sandpaper, 8 (!) resistors, capasitors, inductors and whatnot have broken and fallen off.

I am way beyond mad, outraged! This is utterly unacceptable!!!

I am gonna find every review site there is and return the favour!

Unbelievable!!!

The brain in the person that did this should be studied and afterwards be put in a mental facility!

Forking Hell!!!

SCAM COMPANY.
I ordered a tv stand on Sat. Had problems paying with Paypal but it finally went through. Received email from Paypal Tuesday stating a refund had been issued. No communication from seller for reason. I emailed customer services and have still not received a reply. I am just so glad I paid by Paypal and did not give them my card details as I think I would have been scammed.
It is very suspicious that I ordered from AKCELESTIAL in Bolton but the trading name is infoparts which is based in Surrey.
Avoid this company unless you want to be ripped off.

This company seems to be very suspicious.
I got sent a part which was expensive, postage was also very expensive given the part was very small and fit inside a standard envelope, then the customs was the same price as the actual part and postage together.
I sent the part back and they ignored my emails and also blocked replying to there emails sent previously.
I eventually got through to "Laura" but then when I mentioned my issue she just stopped replying.
I had to use another email then she replied and when I brought up the issue she said there were no notes of any emails or parts returned.
Absolutely unacceptable and this company to me seems like a dodgy one. The customer care is close to non existent and they should just say no return policy instead of misleading people and causing stress!!
Never will I use these again or recommend to anyone.

My TV had loads of horrible green lines across the screen, and after looking into the problem, I was looking at a hefty repair bill or a brand new TV.

However, after looking online and narrowing the problem down, I found Emos TV had the part that had gone on my TV, and the price was a lot less than it would cost to repair the TV, so figuring I had nothing to lose, I went ahead and ordered it.

Next day, the part arrives at mine, and after installing the part (which took less than 20 minutes), my TV is as good as new.

Excellent service from Emos TV. Would highly recommend. Great stuff.

My Samsung q60a TV, only two years and 6months old at time of review developed a fault, a buzzing noise from the power board. It was no longer under warranty and fearing a big repair bill from an outside authorised TV specialist I decided to buy a replacement power board from EMOS and replace it myself. It now has a new lease of life, no more buzz or humm from the back. I'm in the UK so order was delivered Fast via FedEx. Within a couple of days and was well packaged. Very pleased.

Great service and knowledgeable technical support.
Shipping took a bit longer then expected, arrived none the less, mainboard works perfectly.
If you order from mainland EU eg NL be patient, wait for customs transaction.

Ordered a part from tvparts.co.uk on Friday, paid £5.99 for 2 day delivery. Item seemingly wasn't sent out until midday on Tuesday. I think they need to make it clearer on the website when to expect parts when ordering. I only hope the item works after waiting almost a week.

I received the Item so old and not working I send to them even they not reply to my messages it's cost me 56 euro they just want sales mean guarantee

I think this is an honest and trustworthy company.
Fedex took a long time to deliver my Tcon board, but it was Xmas and Emos were not to blame.
I needed to return the part and it took a long time to get a refund, but it eventually arrived. I was partly to blame for not using a Tracked postal service. Laura in customer services was helpful throughout.
Would buy from them again.

How buying online should be.

Faulty TV, located the part, searched for parts on Google and found EMOS TV’s.

Went online, ordered the part with paypal. Delivery took 2 weeks to the Netherlands. This morning the courier rings the door and this afternoon the TV works again.

Wife happy again, finally maybe a BJ for the holidays.

Highly reccomended. 👍🏻

I ordered a board for my monitor, paid £90 with delivery, which was the next working day, and it arrived, I opened the box and the heat shield was smashed in, after fixing the damage I fitted the board and the monitor came alive, but none of the LEDs were working, phoned up and explained the issue, was advised they would check to see if they had a replacement and if not would speak to the manager and contact me to resolve the issue, 4 days later still not heard anything, for the same price I could have purchased a brand-new board which I thought this was, not a trustworthy company, once they have your money they will avoid any support.

Ordered a power board and a tcon board to fix my TV. Parts were dispatched in good time. FedEx dragged their heels but one call to EMOS office and it was sorted and delivered next day. TV back and working for £60 and not £600. Happy me happy wallet. Thanks guys great job.

I ordered a t-con board for my tv and I paid £6 for next day delivery to which I received it with a hole in it. After I called they offered to exchange me for another one but refused to give my money back for the delivery fees as they said “it’s not their fault it’s the couriers and good luck trying to get a few quid back”. I asked for next day delivery on the exchange to which they agreed which was on the Wednesday and I was told that it would come on Thursday or Friday. I checked the delivery schedule and it is for the following Monday. No point paying £6 for next day delivery if they can’t even do that. Would not use again not a great experience

This site has EXCELLENT service, my 16 years old SONY KDL-40S3000 was broken and i ordered a new main board, they helped me out in terms off shipping (im from belgium) and it was here quicker than i thought!

If you need any tv parts, this is THE way to go!

I have bought a main board based on part number and image of listing. The part number was not applicable to item identification and I have received a similar board which does not look the same as in photo. Seller refused admit their fault and that their listing is misleading and blamed customer for ordering wrong. Very unprofessional.

Brilliant service. They went out of their way to be helpful and I couldn't be more pleased. I knew the part I wanted and they supplied it. I actually collected this personally from their warehouse as it was close to where I lived and despite attending there without an appointment and some inconvenience to them they virtually dropped everything to help me.

How Internet Transactions Should Be Done

Faulty TV, located the part, searched for parts on Google and found EMOS TV’s.

Went online, ordered the part Thursday PM. BEFORE 09:00 Friday morning, courier knocks on door !

Fantastic service with full email update and tracking info.

Highly reccomended.

Paid £6 for next day delivery and having to wait 6 days for it. Order Thursday afternoon, would have been ok with a Saturday delivery but no, Tuesday! Sent an email and not even an apology, just a ‘meh’ your problem response. Their website mentions nothing about weekends, I even showed them.

Ordered 3 x component parts with express delivery on a Thursday evening. Emos posted the next day with confirmation and tracking. Blocked by customs in Ireland on saturday. Received order the following friday 7 days later. Only received 2 x components. Emailed the monday morning and got a prompt response and I have received my refund a few days later. Over all good experience using them for the first time even with the delay and partial order.

When our "personal video recorder" stopped working, I located the problem to be on the power board, then searched the internet for a repairer. Luckily I found Emos, I emailed them regarding procedure and cost and received a quick reply. The pcb was dispatched, repaired and returned to me with full tracking. To say I was impressed would be an understatement, I would certainly use this company again and will recommend to anyone else.