My experience of Tvshop was awful, please be careful! They take your money imminently. I complained as there was no cooling off period to get your money back! The only reason i am rating it 4 sta... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Tvshop store has the best supervisors in shopping industry that's no lie, especially Marshall who is Escalation Team Supervisor. I had a few downs with my purchase but in the end thanks to supervisor... See more
I didn’t know about the subscription hence I want the refund. However the service I got from the team members was satisfactory since they got to understand my situation and my case regarding the sub... See more
The Customer Service experience is great , they responded to my query very quickly and they were very professional in handling the situation and find a solution .
4.2
Great
161 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
First read properly before making a decision
Be polite
To be more specific
Give better explanations
November 9, 2023
Unprompted review
Reported issue
I reported an issue which was dealt with promptly and brought to a more than satisfactory conclusion
April 1, 2024
Unprompted review
My experience of Tvshop was awful...
My experience of Tvshop was awful, please be careful! They take your money imminently.
I complained as there was no cooling off period to get your money back!
The only reason i am rating it 4 star is the fact that i received a phone call a few months later due to the my complaint.
Spoke to Raj who confirmed that he was looking into my dissatisfaction and will be arranging for my money to be returned to me.
November 17, 2023
Unprompted review
Scam
Scam. They got ahold of my card number through unknown means, they've created an account in my name and proceeded to charge my card over the course of a month. When noticing this I contacted them and asked for a refund, but they pointed at the terms and conditions and refused, suggesting 'I might as well spend the credits'. I want to repeat I have not created an account with them or provided my card number, I can only imagine they bought them from somewhere.
September 21, 2022
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.