Ordering was easy. The fact that I could order presents and have wrapping and cards included. Prompt delivery, especially for the busy Christmas period.
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See what reviewers are saying
The team was amazing to deal with and the product is exactly as shown and i absolutely love it.
The goods arrived safely and were as expected. It was disappointing to have over 2 weeks elapse between ordering and delivery to suburban Melbourne. Hard to find out what was happening. Maybe a warni... See more
The earrings came quite quickly considering the whole postage issues due to covid at present. They’re lovely quality and my daughter will absolutely love them when she opens the on her birthday! Th... See more
Company details
Written by the company
Tween to Teen Online is the only gift store dedicated to gifts for tweens and teens. Tweens are boys and girls aged between 8 - 12. Our store also has gifts suitable for teenage boys and girls to the age of 15. Our store provides a wide range of unique gifts including gifts to make and do, STEM-based gifts, beauty and bath products, backpacks, bags and cases, and general gifts perfect for birthdays, Christmas, or any time when you are just looking for something special for this 'hard to buy for' age group.
Contact info
PO Box 2777, 4007, Brisbane, Australia
- service@tweentoteen.com.au
- tweentoteen.com.au
4.2
Great
83 reviews
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Great service
A lot of products to choose from, products match description, arrived within a reasonable time frame and well packaged
December 12, 2022
Reply from Tween to Teen Australia
Thank you. We are glad you liked our store.
Haven’t received my order so it’s…
Haven’t received my order so it’s currently at a one star
December 11, 2022
Reply from Tween to Teen Australia
Hi Richelle. Australia Post Tracking information has indicated you received your order on 14 Dec, which I assume was a day or two after this review.
Great products
Great products, good communication, I’m very happy and would buy again.
November 25, 2022
Reply from Tween to Teen Australia
Hi. Thank you for review. We are glad you are happy with our store.
Slow to receive goods
November 23, 2022
Poor communication
Poor communication, zero customer service if you have any problems with your order. I would not recommend.
October 18, 2022
Reply from Tween to Teen Australia
Hi C.D. We believe we have now rectified your issue with a refund for the missing item. We did not realise your messages were in the spam folder and rectified the issue as soo as this problem was identified.
Cool factor
Cool items that aren't available everywhere else - made Xmas for 4 nieces and nephews very easy this year!
October 26, 2022
missing item
An item was missing from my purchase. I have written to the company multiple times but have had no reply.
October 29, 2022
Reply from Tween to Teen Australia
Hi Sarah. We are sorry for the delay in our response and apologised when the issue was identified. We provided you a refund for the missing item.
Christmas gifts ordered from the UK
I ordered from the UK and requested christmas wrapping of the items. I received a very helpful email saying they could do that with very good explanations of everything. I was also updated with delivery times. An impressive company.
November 11, 2022
Reply from Tween to Teen Australia
Thank you for your review. We appreciate the time you have taken to provide this feedback.
Reply from Tween to Teen Australia
Thank you!
Delivered well in time
My granddaughter received her gift, but just took longer than expected.
September 5, 2022
8 year old boy educational present
Very happy with this product. Arrived on time and was exactly what I was looking for in a birthday present for an 8 year old boy.
July 21, 2022
Great
My delivery was late but when they discovered this they sorted it out and my niece adores the gift. Thank you!
May 26, 2022
Recipient loved it
Recipient loved it! However, delayed postage was disappointing as I paid extra for express postage. Unfortunately wasn’t despatched for 4 days!
Therefore late for the birthday!
April 19, 2022
Product arrived well packaged
Product arrived well packaged. Slightly disappointed it took a week for my order to be moved to ‘shipped’ status.
April 12, 2022
Thanks for your quick and easy service
Thanks for your quick and easy service. The product arrived in good order and very quickly. Thank you. Junee
March 31, 2022
Fast delivery and great product
January 9, 2022
I am sending gifts to my granddaughter…
I am sending gifts to my granddaughter in Australia as I am stuck in the UK and I am so grateful for the prompt delivery.
The gifts are exactly as advertised and I am very happy with the price that I paid.
I will definitely be using them again.
Thank you,
December 24, 2021
My request has been looked after as…
My request has been looked after as expected and really happy with the given service
December 14, 2021
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