Twelve Transfers Reviews 70

TrustScore 4 out of 5

3.8

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See what reviewers are saying

Rated 5 out of 5 stars

Have used Twelve a couple of times and had the driver Cristinel. He is absolutely spot on. Texts when hes arriving. Great with my little boy, very helpful. Gave us a little tour of London pointing out... See more

Rated 5 out of 5 stars

BOOKING ID #30C)3E78 Used to pick up EAST LONDON to Heathrow and Collection 7 days later Five People and Five Large Cases Excellent Service Ease of Booking Customer service on the... See more

Rated 1 out of 5 stars

We’ve used the service a couple of times but won’t be doing so again. Driver was fiddling with his phone the whole time switching between YouTube videos. We had two young children in the car. He did... See more

Rated 5 out of 5 stars

We ordered a taxi to take us Heathrow for our flight to Thailand the company confirmed the booking on the day and arrived on time and insisted on delivering us to the correct desk in Departures. brill... See more

Company details

  1. Taxi Service

Information provided by various external sources

Twelve is not your regular taxi, minicab, shuttle, airport transfer ... or whatever you would like to call it type of service. We are't new in the business, but yet we are creating something new. We like to think outside the box and consider ourselves much more than just that, we believe in offering a product that meets your needs, but doesn't tear a hole in your pocket. We have developed a means of connecting you with the driver directly; our network from London and around the UK are here to assist you with your every day transfer needs ... and by doing this we are ensuring you get the best deal each time and every time. Are we reliable? Do you offer a good service? Can we be trusted? With over 6 years experience in the London taxi and minicab industry, you can be sure that Twelve will always find you the best driver and car. Our aim is to offer a great alternative to the existing solutions, but in a simpler way. Rest assured that whatever requirement you might have, we are here to fulfil it, Twelve months a year at your service. Twelve - more than just a transfer...


Contact info

3.8

Great

TrustScore 4 out of 5

70 reviews

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No history of asking for reviews

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Hasn’t replied to negative reviews

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Rated 4 out of 5 stars

Very good service

Very good service, reliable, friendly and helpful with luggage. Would not hesitate to use their service again.

October 22, 2017
Unprompted review
Rated 5 out of 5 stars

Pickup from Heathrow

I needed a taxi for dual terminal pickup from Heathrow for me and a business parter for a meeting we had in London and Twelve staff was very helpful with solution that solved out problem.

October 20, 2017
Unprompted review
Rated 5 out of 5 stars

Highly recommended transfer company!

Excellent transfer company! I have booked with Twelve Transfers for airport transfers several times, and I have never encountered any problems. They are always on time, they respond quickly if you have any questions, the drivers are very friendly and helpful and the cars are clean and in good condition. I am in London once a month, and I will continue to book Twelve Transfers every time. Highly recommended!

October 16, 2017
Unprompted review
Rated 5 out of 5 stars

Brilliant

The driver arrived 5 minutes early in the 7-seater we'd ordered to get us from our home to Gatwick. Then we had a panic when we were about 85% of the way to the airport - I'd left the passports at home! The driver was brilliant: got us back home and then to Gatwick thru the morning traffic calmly and efficiently, even though it meant stretching the meaning of 70 mph a little. His gadget also gave us accurate updates of ETAs. Despite my folly, we made the flight.

It cost us, yes, but the extra amount Twelve Transfers charged was at less than the original rate, and quite reasonable.

I tried to book them for the return, but left it too late - they were booked out. I'm not surprised.

Recommended.

January 7, 2017
Unprompted review
Rated 5 out of 5 stars

Excellent service

Used to have my elderly parents transferred from Heathrow to central London. Driver was there on time - in fact, bit earlier than planned - found my parents, assisted with luggage, was super courteous and then super competent driving through shortcuts to avoid the traffic as much as possible, and dropped them off safely at their hotel. The car was impressive - a gorgeous BMW saloon, smooth and luxurious, none of that awful, hard-and-narrow-seated estates most cab companies use these days - my parents felt really treated. And all for just a fraction above the cheapest rate available online! We will use them again for the return journey and in the future.

October 27, 2016
Unprompted review
Rated 5 out of 5 stars

Great service!

Big thank you to Twelve for offering a wonderful finish to our honeymoon! Was relunctant to book with them at start but couldn't be any happier after we got home; as per email confirmation, driver was waiting for us at arrivals with a name board, got on the road in no time and we were home before we new it. The driver was very kind and helped with our luggage at Gatwick and when we got home, car was clean and overall a very satisfied customer!

December 12, 2015
Unprompted review
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