Two Skies ScotlandReviews 

420
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 94 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the outstanding quality and craftsmanship of the jewelry, often describing pieces as beautiful, unique, and stunning. Many appreciate the wide selection of Scottish stones and pearls, with items frequently exceeding expectations and drawing admiration. The delivery service is consistently highlighted as fast and efficient, with many people receiving their orders much sooner than anticipated, even for international shipments. Reviewers also commend the excellent customer service, noting the helpful and friendly staff who respond quickly and clearly to inquiries. However, some people were dissatisfied with the lack of detailed color descriptions for stones and the absence of rose gold offerings. A few other people also felt that some stones could have had more polish and one mentioned a printer issue preventing a gift note from being included.

What people talk about most

Product

Customers had positive experiences with product, frequently praising the beautiful, unique, and high-quality... See more

Quality

Reviewers highlight positive aspects of quality, consistently praising the beautiful craftsmanship and unique... See more

Delivery service

Consumers are highly satisfied with the delivery service, frequently praising its speed and efficiency, with... See more

Service

Reviewers consistently express satisfaction with the service, describing it as excellent and brilliant.... See more

Order

Users describe positive interactions with order, with many expressing excitement about receiving their items... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I knew I wanted a piece of jewelry for my 20th anniversary/first trip to Scotland & I knew I wanted a local artist, so I put Two Skies on my list of places to check out. Was delighted with the Edinbur... See more

Company replied

Rated 5 out of 5 stars

I cannot recommend this shop highly enough. No-where else will you find hand panned Scottish Gold and genuinely very rare Scottish Gemstones. Combine this with unique designs and outstanding customer... See more

Company replied

Rated 5 out of 5 stars

blind friendly site. I would like more detailed colour descriptions written because I cannot see the colours of stones. I anticipate my gneiss purchases earrings and celtic knot pendant. I look forwar... See more

Company replied

Rated 5 out of 5 stars

Best shop ever 🤗 so happy to have found. Large selection of beautiful stones and jewellery. Customer service mega, super nice and helpful. So far only bought online, hope very much to visit the shop... See more

Company replied


Company details

  1. Jewelry Store

Written by the company

We're a very small family run Scottish jewellery business - headed up by serial adventurer Adam, who has travelled the world extensively in his quest for sustainable and ethically sourced gemstones for use in our jewellery. If you're local to Edinburgh, check out our fantastical wee gem of a shop on the Royal Mile at 5 High Street, Edinburgh.


Contact info

4.9

Excellent

TrustScore 5 out of 5

420 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(420)

90 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Citrrine pendant

I bought a citrine pendant at Two Skies. The design and the stone of this jewel are beautiful. I am very pleased with my purchase

February 26, 2025
Two Skies Scotland logo

Reply from Two Skies Scotland

It's so nice to know that you are happy with your Citrine pendant. Thank you very much for your review.

Rated 5 out of 5 stars

Beautiful Jewellery and excellent service

I ordered a pair of earrings featuring “Old Willow“ pieces of China. The earrings are beautiful and very well-made. The service received from Two Skies Scotland was excellent. Just about the right level of communication and what I considered to be great value for money. Thank you for a fabulous product.

February 10, 2025
Two Skies Scotland logo

Reply from Two Skies Scotland

Thank you for your review Kerry. Enjoy your old Willow earrings

Rated 5 out of 5 stars

I absolutely love Two Skies

I absolutely love Two Skies. I am a multiple repeat customer from the US. I could never say enough amazing things about them. Anything I have gotten from them ships very quickly and is handled with care the packaging is lovely and I just hope one day I am lucky enough to be able to go out to visit them in person at their wee shop :)

February 13, 2025
Two Skies Scotland logo

Reply from Two Skies Scotland

Thank you so much for your kind review Amber. We are always thrilled to hear from our customers and to know they are having a great experience with us. We hope you manage to visit our shop, we're confident you would love it

Rated 5 out of 5 stars

Very happy with purchase

Very happy with purchase. I'd got the only one or last one! of the pendant i ordered as when I checked back it was out of stock. Arrived within 2 days of ordering, I'll definitely buy from this business again as they have lots of lovely things which probably isn't good news for my purse

January 30, 2025
Two Skies Scotland logo

Reply from Two Skies Scotland

Thank you for your review Fiona. We are so happy that you loved your pendant and we hope to see you back to our site soon, when your purse allows it :)

Rated 5 out of 5 stars

I found what I wanted

I found what I wanted, ordering was easy and I had various shipping options to choose from. How do I find out when my item was shipped so I can anticipate its arrival please?

January 22, 2025
Two Skies Scotland logo

Reply from Two Skies Scotland

Thank you for your review Ingrid. I have sent you an email regarding your shipping

Rated 5 out of 5 stars

Great service, lovely unique jewellery

My wife and I went into the shop 3 times today, trying to decide between opal earrings and a bracelet. No hard sell - just patient, helpful advice. In the end we couldn’t decide and bought both, which were beautifully packaged and handed over in a cute little tartan cloth bag! 😊 Lovely, unique, top quality jewellery - I’m sure we’ll be back next time we’re in Edinburgh.

January 23, 2025
Unprompted review
Two Skies Scotland logo

Reply from Two Skies Scotland

Thank you so much for your review, Colin. It is always fantastic to hear when our wee Edinburgh shop is found and loved by customers. I'll be sure to pass on your review to the staff that helped you

Rated 5 out of 5 stars

Great company

Fast delivery, gorgeous necklace and Scottish company. Support local!

January 11, 2025
Two Skies Scotland logo

Reply from Two Skies Scotland

Thanks for your review and your support Katie

Rated 5 out of 5 stars

A Unique Gem

My husband and I always visit when we are in Edinburgh. Last year he bought me a beautiful opalised fossil cockle shell pendant, and later an opal ring which were our favourite purchases. My only problem when there is deciding what to choose!!! Always served with such patience. Am look forward to our next visit. The quality and design is exceptional and you purchase a unique piece of jewellery.

December 13, 2024
Unprompted review
Two Skies Scotland logo

Reply from Two Skies Scotland

Thank you so much for your review Mrs Cameron, we are happy that we gave you plenty to choose from and that you have loved every piece you have taken home with you. We look forward to your next visit

Rated 5 out of 5 stars

Loved my Skye Marble Ring!

Loved my Skye marble ring! Expertly crafted and just beautiful ❤️ Also the customer service was great! Thank you!

December 31, 2024
Two Skies Scotland logo

Reply from Two Skies Scotland

Thank you for your review Maryanne, we are so glad that you are happy with your ring

Rated 5 out of 5 stars

I am so very pleased with my cairngorm…

I am so very pleased with my cairngorm ring!! It's glorious and the craftsmanship is utterly beautiful. The tracking was quite helpful, pricing was appropriate, and the extra gift was such a delight! Thank you ever so much!

December 30, 2024
Unprompted review
Two Skies Scotland logo

Reply from Two Skies Scotland

Thank you for your wonderful and detailed review Rebecca

Rated 4 out of 5 stars

Pendant safely received in California :)

Edited and Updated Review for Two Skies. 1/26/2025

Michelle and team at Two Skies worked with me to wait out the US Postal process due to an incorrect zip code by me and the product was safely returned back to the shop in Scotland. My USA address was confirmed and the product was resent to me in California, USA safely. I appreciate the care and concern taken to help me through my purchase. I love the pendant and it matches wonderfully to the earings purchased at the shop in 2022. My only suggesion is to require tracking shipping on orders outside the UK.

Thank you very much!

Wendy Dugan, California, USA
___________________________
My zip code is wrong on my order and the package is being detained at the US Postal Service.

My correct zip code is 94518. Please reply ASAP with a tracking number.

Wendy Dugan

December 8, 2024
Unprompted review
Two Skies Scotland logo

Reply from Two Skies Scotland

I’m sorry to hear you’ve had issues with your package, Wendy. Upon reviewing your order, it appears that the zip code provided was incorrect. Unfortunately, we rely on the correct details being entered at checkout to ensure accurate delivery. We have been closed for the festive period but you have now had a reply to your email.

Thank you for updating your review Wendy, I'm so glad to here it has arrived and you love it. For your information if you order again, you chose free shipping which is untracked, there is other options for shipping including tracked which is an additional cost.

Rated 5 out of 5 stars

My wife and I attended the fringe…

My wife and I attended the fringe festival, while we were there we found the two skies store. My wife loves the cobble stone ring. Unfortunately they were out of stock. So I ordered the ring when we returned home to Canada. Fantastic service, fast response via email. And great advice on delivery.

November 27, 2024
Two Skies Scotland logo

Reply from Two Skies Scotland

We are really glad that you were able to order the Cobblestone ring online when returning home and that your wife loves it. Thank you for your review. Merry Christmas

Rated 5 out of 5 stars

Gorgeous quality

This is my second purchase from two skies after stumbling upon the shop when I was visiting in Edinburgh. I love both of my rings, the quality is gorgeous, I’d definitely buy off them again.

November 12, 2024
Two Skies Scotland logo

Reply from Two Skies Scotland

We are so glad that you found our little shop in Edinburgh and have become a loyal customer. Thank you for your review

Rated 5 out of 5 stars

Beautiful earrings

Beautiful earrings. The information that came with the earrings was a lovely touch. Arrived very promptly.

November 12, 2024
Two Skies Scotland logo

Reply from Two Skies Scotland

Thanks for your review Julia

Rated 5 out of 5 stars

Amazing!

I made a purchase in store on a recent trip to Edinburgh and wanted to order something online as a Christmas present. My order arrived quickly and well packaged. The jewellery itself is such good quality and the fact that each piece has some information with it, is such a great addition. I can't recommend shopping with them enough!

November 9, 2024
Two Skies Scotland logo

Reply from Two Skies Scotland

Thanks so much for visiting our shop and for your review Emily. We hope to see you again either in store or a purchase online

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look