The new rear shock from tractive has addressed the failings of the standard Honda suspension.uprated spring to suit my requirements ,effective rebound damping, easy to adjust spring preload with remo... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
TW Suspension Tech specialise in all elements of motorcycle suspension sales, servicing, tuning and set up. We are premier dealers and service center for K-Tech, Bitubo, Nitron, YSS, Andreani, Race Tech, Dal Soggio and Tractive. With over 12 thousand products available to order online.
Contact info
85 Dukes Meadow, Ingol, PR2 7AU, Preston, United Kingdom
- 07743735346
- enquiries@twsuspensiontech.co.uk
- twsuspensiontech.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Brilliant Service from TW Suspension Tech
I couldn’t be happier with the refurbishment work on the Aprilia Shiver front forks one of which was pitted and leaking badly. It was impossible to source a replacement stanchion at a realistic price and I had almost given up on ever getting the bike back on the road. Then I saw an advert for TW Suspension in a NG Road Racing programme. TW fully refurbished the forks and had the faulty stanchion rechromed. The cost of the work was very fair and I was given a clear idea of the price and time scale before I sent the forks off to them - so no unexpected delays or unpleasant surprises with the final bill. Brilliant!!
Words can’t explain the difference Teut…
Words can’t explain the difference Teut made to the bike. It felt like a different bike on the ride home. Far more compliant and it now stops trying to stand up mid corner. Front end isn’t vague or twitchy anymore. Best money I’ve spent on the bike so far!
You can trust
The initial stage was not ideal, but the issue was later resolved quickly and in a professional manner. I highly recommend it.
R1200gs Bitubo upgrade rear shock
Awesome service,talked me through various options,decided to plump for a new Bitubo set up with coil spring upgrade for my knackered R1200 gs rear shock to incorporate the esa set up.Tuet knew what he was talking about,it arrived nice and shiny,good price,now installed and working brilliantly,will use again and looking forward to many miles touring,well chuffed!
Great product
Great product, great communication, kept me informed from purchase to delivery managing my expectations perfectly
Very good Comms and helpful staff who…
Very good Comms and helpful staff who ensured I got what I needed
Excellent Service - 1997 Honda VFR 750 Forks
Really helpful and informative advice from Teut (by phone and email) which was tailored to me, my bike and my riding style/proficiency. What a refreshing change that the personal touch has not been replaced by some anonymous web-based algorithm!
Also … it’s great to see that some older/venerable motorcycles are still looked after by suspension specialists such as TW Suspension Tech. In my case, I now have all the components needed to update/upgrade the front fork internals of my 1997 Honda VFR 750 - in short, excellent service and swift delivery - delighted with the help and service … many thanks again!
Really good service
Really good service.
I ordered the parts on Sunday night and they arrived on Tuesday
TW Suspension Tech - vintage twin shock
I went to TW Suspension Tech for advice on installing heavier forks springs on my 1979 RM400 as they were one of the very few companies that can supply Race Tech springs from the USA. From the start Teut was very helpful, he spoke through the options and I sent my forks off for a service and upgrade via Royal Mail (only £15 to send the forks). The forks were stripped, serviced and upgraded and returned to me in about 10 working days. From the start Teut was very helpful, he communicated well and gave good advice. I also ordered new YSS twin shocks upgraded for weight. I would definitely use again and would recommend TW Suspension Tech. Can’t wait to try the bike out.

Reply from TW Suspension Tech
Great service and such a helpful owner…
Great service and such a helpful owner of the business! The product comes recommended and speaks for itself! Being fitted at the moment! My best Regards to Teut Wiehn!
Kevin Doherty
Macushla AT & FS

Reply from TW Suspension Tech
They did call to say my order was out…
They did call to say my order was out of stock and replied to emails promptly,which makes a nice change from some companies I've delt with

Reply from TW Suspension Tech
I got exactly what needed
I got exactly what needed! And it was all delivered within a few days! Excellent service! Happy days ☺️

Reply from TW Suspension Tech
Very knowledgeable and lovely to talk…
Very knowledgeable and lovely to talk to. Really know their stuff and super helpful. Thanks guys.. can't wait for summer now.

Reply from TW Suspension Tech
TW Suspension Tech is simply the best…
TW Suspension Tech is simply the best Motorcycle Suspension Dealer and Technicians in hte UK.
Unsurpassed knowledge and also great advice. Teut rebuilt my front forks with upgraded internals and they were fantastic. I've since had my forks serviced and a rear shock rebuilt.
I honestly can not recommend them enough.
Go visit him. You will not be disappointed.
Highly recommended.
Highly recommended.
Good communication friendly and knowledgeable
Gave a breakdown of services and costs before work had commenced.
Fitted all new suspension front and rear then setup it for me.
Bike rides so much better than before.
TWS experience
I’ve used TWS (Teut and Robin) a number of times now for buying and setting up suspensoon and the experience is first rate. They’re very knowledgeable, super friendly and communication is excellent. Highly recommended!
Alan
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







