The new rear shock from tractive has addressed the failings of the standard Honda suspension.uprated spring to suit my requirements ,effective rebound damping, easy to adjust spring preload with remo... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
TW Suspension Tech specialise in all elements of motorcycle suspension sales, servicing, tuning and set up. We are premier dealers and service center for K-Tech, Bitubo, Nitron, YSS, Andreani, Race Tech, Dal Soggio and Tractive. With over 12 thousand products available to order online.
Contact info
85 Dukes Meadow, Ingol, PR2 7AU, Preston, United Kingdom
- 07743735346
- enquiries@twsuspensiontech.co.uk
- twsuspensiontech.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great overall!
Great communication and a great knowledge. Great work and adequately timed. Very good receipt of his works and what has been done to your suspension. Seriously reccomended.
Very knowledgeable,and good…
Very knowledgeable,and good correspondent while waiting on my product..highly recommend this company for all bike suspension needs
Teut was super accommodating
Teut was super accommodating and informative when making first contact, the process was super easy & turnaround time was as quoted. Couldn't recommend enough.
Teut provides an amazing service
Teut provides an amazing service, and you can see how much he cares about the work he provides. I had my 04 Fireblade in for a full suspension service, and upgraded springs. Super happy with the work. And he makes a cracking brew!
Great service
Communication was amazing and upgraded…
Communication was amazing and upgraded postage as I was desperate.
Rear shock cures Honda’s terrible suspension.
The new rear shock from tractive has addressed the failings of the standard Honda suspension.uprated spring to suit my requirements ,effective rebound damping, easy to adjust spring preload with remote adjustment which covers with and without pillion weight & luggage. The change took a full day due to Honda’s design (vertical top mount) under petrol tank ,rear wheel and exhaust all removed and fairing & side panels ,seat.remote adjuster fits on original mount with new plate.
Excellent customer service and great communication
Placed an order for a spring (which the website stated would arrive in 4-6 weeks) and had a call the next day to let me know that the part was ordered and mentioned the small wait again to make sure i was aware.
Excellent customer service and great communication, 10/10!
Top notch ordering experience
Great advice on springing and oil. Kept me in the loop on shipping, and delivered promptly. Also, good friendly people to speak to. Happy to have given them a little bit of business.
Quick delivery
Ordered my part and it arrived next day now that's what I call excellent customer service
Great service
Teut is great to deal with always very polite and informative and is clearly very good at his work.
I'd recommend him to anyone looking have their suspension serviced/setup.
Fantastic service and turnaround
Fantastic service and response from the Tw suspension team. From start to finish the service was carried out quickly and returned to me Ahead of the scheduled date. With top quality service and knowledge of suspension and a good price to match… no mater how busy his calendar is he still took time to answer and show me anything I asked.
Highly recommend them and will be taking both bikes back for a rider/bike set up soon. Very happy
Ninja 1000SX Suspension Tuning
Teut set up the suspension on my Ninja 1000SX today and it’s a completely different bike. Precise, stable and predictable. Cornering and turn in improved massively with handling at speed on dry and wet surfaces spot on. Really friendly and would highly recommend.
Great service
Great service - very thorough and lots of set up help and advice !
Highly recommended
Absolutely zero issues
Absolutely zero issues. Needed to upgrade suspension on my Norden 901. Great advice and consultation.
Delivered within the quoted times. Would use again
did what was asked of them
Top Shelf
I’ve had a few experiences with Teut and TW, and every single one has been exceptional. These guys really know their stuff when it comes to suspension tuning, and their professionalism and expertise shine through in everything they do.
What really sets them apart is how approachable they are. No matter how basic or detailed my questions were, they always took the time to explain everything clearly and patiently. It’s clear they’re passionate about their work and genuinely care about getting the best results for their clients.
I wouldn’t trust anyone else with my suspension on all my bikes.
If you’re considering a suspension tune-up, do yourself a favor and go to Teut and TW. You won’t be disappointed.
Very helpful with any inquiries I had
Very helpful with any inquiries I had
Really happy with shock when it arrived
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








