TW Suspension Tech Reviews 271

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 76 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional service, highlighting the staff's helpfulness, professionalism, and extensive knowledge. Many people noted the quick turnaround times and efficient delivery of products, often receiving items ahead of schedule. The quality of the products and the work carried out, particularly on suspension setups, is frequently described as excellent, transforming their bikes' performance and handling. Reviewers also appreciate the clear communication and detailed advice provided, ensuring they were kept informed throughout the process. The company's ability to cater to specific needs and provide tailored solutions for various motorcycles, including older models, further contributes to customer satisfaction.

What people talk about most

Service

Consumers find service to be positive, consistently reporting excellent and first-class service with fast and... See more

Product

Reviewers highlight positive aspects of the product, with many customers expressing satisfaction with the... See more

Staff

Reviewers mention positive feedback about staff, consistently praising their helpfulness, knowledge, and... See more

Quality

Customers had positive experiences with quality, noting that their bikes felt significantly better to ride... See more

Delivery service

Clients share positive opinions on delivery service, with many praising the excellent communication and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The new rear shock from tractive has addressed the failings of the standard Honda suspension.uprated spring to suit my requirements ,effective rebound damping, easy to adjust spring preload with remo... See more

Rated 5 out of 5 stars

I was looking for help regarding the rear suspension on my Scout Bobber. After doing some research I found TW Tech Suspension. I bought a pair of second hand Ohlins and took them to Teut at TWTS an... See more

Rated 5 out of 5 stars

TW Suspension Tech is simply the best Motorcycle Suspension Dealer and Technicians in hte UK. Unsurpassed knowledge and also great advice. Teut rebuilt my front forks with upgraded internals a... See more

Rated 5 out of 5 stars

Fantastic service and response from the Tw suspension team. From start to finish the service was carried out quickly and returned to me Ahead of the scheduled date. With top quality service and knowl... See more


Company details

  1. Motorcycle Equipment and Accessories Store

Written by the company

TW Suspension Tech specialise in all elements of motorcycle suspension sales, servicing, tuning and set up. We are premier dealers and service center for K-Tech, Bitubo, Nitron, YSS, Andreani, Race Tech, Dal Soggio and Tractive. With over 12 thousand products available to order online.


Contact info

4.9

Excellent

TrustScore 5 out of 5

271 reviews

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Asks customers to review

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Rated 5 out of 5 stars

Tuet was very helpful

Tuet was very helpful. Answered all my questions and sourced some quality suspension parts for me.

I fitted the Nitron shock to my bike yesterday and I rode it for the first time today. Really impressed with the improvements it's made to my VFR.

I'd certainly recommend TW suspension and I'll shop here again in the future

March 7, 2025
Rated 5 out of 5 stars

Happy with the service

I have not yet received the product due to shipping takes slightly longer due to distances.

But I would like to thank you all as the help you gave me when working out the parts was first class and I am planing on doing a vidoe of me assembling the shock and then adding pics with links so other poeple can get the same parts if they need. So thank you And look forward to dealing with u all again.

February 10, 2025
Rated 5 out of 5 stars

From the moment I met teut he was such…

From the moment I met teut he was such a genuine nice guy plenty of time and very helpful forks and shock serviced and sent back in great time very knowledgeable guy will definitely be using his services again.

November 25, 2024
Unprompted review
TW Suspension Tech logo

Reply from TW Suspension Tech

Hi Dom,
Many thanks for taking the time to leave a review, this is much appreciated. I am pleased that you are happy with the services we have provided you and look forward to supporting you again with any suspension work in the future. :) Best Wishes Teut

Rated 5 out of 5 stars

Really good experience

The service at TW Suspension Tech Preston was absolutely fantastic! Got a suspension upgrade on my Kawasaki Z900 recently and Teut was really helpful and accomodating. He gave me great advice about what parts would be suitable and the bike was ready by next day. This guy really knows his stuff! Many thanks Teut!

November 19, 2024
TW Suspension Tech logo

Reply from TW Suspension Tech

Hi Dan,
Many thanks for taking the time to leave a review, this is much appreciated. I am pleased that you are happy with the services provided and look forward to supporting you again with any suspension work in the future. :) Best Wishes Teut

Rated 5 out of 5 stars

Perfect dealer and quick shipping

Good product easy to shop and very quick shipping

November 19, 2024
TW Suspension Tech logo

Reply from TW Suspension Tech

Many thanks for taking the time to leave a review, this is much appreciated. I am pleased that you are happy with the services provided and look forward to supporting you again with any suspension work in the future. :) Best Wishes Teut

Rated 5 out of 5 stars

Great communication and fast delivery…

Great communication and fast delivery thank you

November 12, 2024
TW Suspension Tech logo

Reply from TW Suspension Tech

Many thanks for taking the time to leave a review, this is much appreciated. I am pleased that you are happy with the services provided and look forward to supporting you again with any suspension work in the future. :) Best Wishes Teut

Rated 5 out of 5 stars

Quick reply

Quick reply, had the part I wanted and quick shipping

October 22, 2024
TW Suspension Tech logo

Reply from TW Suspension Tech

Hi Liam,
Many thanks for taking the time to leave a review, this is much appreciated. I am pleased that you are happy with the services provided and look forward to supporting you again with any suspension work in the future. :) Best Wishes Teut

Rated 5 out of 5 stars

Great Service and Information

Great information given upon initial request/ enquiry. Several options given at varying price points. No pressure. Good quality product and set up instructions.
Rear shocks for Triumph Speed Twin 1200.

October 9, 2024
TW Suspension Tech logo

Reply from TW Suspension Tech

Hi Richard,
Many thanks for taking the time to leave a review, this is much appreciated. I am pleased that you are happy with the services provided and look forward to supporting you again with any suspension work in the future. :) Best Wishes Teut

Rated 5 out of 5 stars

Great service and very knowledgeable

Great service and very knowledgeable

October 9, 2024
TW Suspension Tech logo

Reply from TW Suspension Tech

Hi Mark,

Many thanks for taking the time to leave a review, this is much appreciated. I am pleased that you are happy with the services provided and look forward to supporting you again with any suspension work in the future. :) Best Wishes Teut

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