TW Suspension Tech Reviews 271

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 76 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional service, highlighting the staff's helpfulness, professionalism, and extensive knowledge. Many people noted the quick turnaround times and efficient delivery of products, often receiving items ahead of schedule. The quality of the products and the work carried out, particularly on suspension setups, is frequently described as excellent, transforming their bikes' performance and handling. Reviewers also appreciate the clear communication and detailed advice provided, ensuring they were kept informed throughout the process. The company's ability to cater to specific needs and provide tailored solutions for various motorcycles, including older models, further contributes to customer satisfaction.

What people talk about most

Service

Consumers find service to be positive, consistently reporting excellent and first-class service with fast and... See more

Product

Reviewers highlight positive aspects of the product, with many customers expressing satisfaction with the... See more

Staff

Reviewers mention positive feedback about staff, consistently praising their helpfulness, knowledge, and... See more

Quality

Customers had positive experiences with quality, noting that their bikes felt significantly better to ride... See more

Delivery service

Clients share positive opinions on delivery service, with many praising the excellent communication and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The new rear shock from tractive has addressed the failings of the standard Honda suspension.uprated spring to suit my requirements ,effective rebound damping, easy to adjust spring preload with remo... See more

Rated 5 out of 5 stars

I was looking for help regarding the rear suspension on my Scout Bobber. After doing some research I found TW Tech Suspension. I bought a pair of second hand Ohlins and took them to Teut at TWTS an... See more

Rated 5 out of 5 stars

TW Suspension Tech is simply the best Motorcycle Suspension Dealer and Technicians in hte UK. Unsurpassed knowledge and also great advice. Teut rebuilt my front forks with upgraded internals a... See more

Rated 5 out of 5 stars

Fantastic service and response from the Tw suspension team. From start to finish the service was carried out quickly and returned to me Ahead of the scheduled date. With top quality service and knowl... See more


Company details

  1. Motorcycle Equipment and Accessories Store

Written by the company

TW Suspension Tech specialise in all elements of motorcycle suspension sales, servicing, tuning and set up. We are premier dealers and service center for K-Tech, Bitubo, Nitron, YSS, Andreani, Race Tech, Dal Soggio and Tractive. With over 12 thousand products available to order online.


Contact info

4.9

Excellent

TrustScore 5 out of 5

271 reviews

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Asks customers to review

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Rated 5 out of 5 stars

Absolutely delighted with the service I…

Absolutely delighted with the service I received.
Took my fork legs from my Street Triple RS, oil literally spewing from one of them.
Teut cleaned the offending fork leg, replaced the seals, serviced them,topped them up with oil... job done....
Delighted..... These lads know what they are doing.... they are also great to talk to...
Wouldn't hesitate in recommending them,

PS.... No oil leaks.... and the bike feels mega...!!!
Thanks Lads......Top job....!!!

July 13, 2024
Unprompted review
Rated 5 out of 5 stars

Wow!!

Wow ordered my steering damper on a Tuesday and it arrived the next day. The whole assembly looked the part and looked very well made.

June 30, 2024
Rated 5 out of 5 stars

Many thanks to the chaps at TW ...I…

Many thanks to the chaps at TW ...I rode my B king up to preston this week for a set up to my weight .After a chat i found out these guys do the BSB circuit and set ups for the racing teams ..
Well i knew straight away that im in good hands here and they proffesionally set about my bike and within the hour and at a very reasonable price all done.
The difference was like nite and day , WOW !...Its good.
Having a safe perfect handling bike is priceless and for 50 quid.....Do it !.
Cheers TW ....Happy man.

June 25, 2024
Unprompted review
Rated 5 out of 5 stars

Trusted supplier

I respect Teut's knowledge and skills especially after he rebuilt and vastly improved an apparently non-rebuildable Triumph shock for me.
This time I was just after a budget upgrade for an old bike but the price, choice of payment, advice, delivery and comms were all spot on.
Now fitted and working and if it will just ease off pouring down even a little bit I'll get out and try it.
Thanks for a good transaction

June 13, 2024

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