Had the pencils that I needed as available open stock which was brilliant. There was a mix up with a some of the pencils despatched but these things happen and it was rectified promptly at no cost to... See more
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OMG what a fabulous company. Placed an order online for my coloured drawing pencils, prismacolor open stock. Had a query so telephoned and spoke to Leo (Leonado..fabulous name and great customer serv... See more
Excellent company - great experience from start to finish. Great items at really competitive prices. Bought them for a very good cause - plan on drawing my children. Purchased the prismacolor portrait... See more
This is the second time I’ve bought something from TXT LTD and what can I say? It’s great! I don’t know how they manage to sell their art supplies at such a discount but I’m not complaining. The one... See more
Company details
Written by the company
UK- and EU-based ecommerce retailer of arts & crafts supplies, collectibles, and DIY consumables. We specialise in hard-to-find imports as well as UK- and EU-sourced goods.
Contact info
5 Station Road, BT94 5UP, Lisbellaw, United Kingdom
- +447712107127
- r@txt.ltd
- txt.ltd
4.8
Excellent
147 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
7 pens all the wrong size
We order 7 pens all the same size, we received 7 pens all different sizes… attempted to contact support to get it resolved and found there to be no way to contact about orders
May 18, 2026
Reply from TXT LTD
Hello! I am so sorry to hear of the issues with the order. We have not received any contact from you, but we are more than happy to remedy the issue if you use the 'contact us' link on our webshop (find it in the footer of any page on the website.) We always fix any issue we have caused for our customers! I hope we have the chance to fix yours. I would fix it without needing you to contact us, but I am not sure of the specifics (for example, the order contained 2 different sizes of pens, but you say you ordered pens all of the same size) so we need clarification. Contact us!
Great selection of open stock art pencils
Had the pencils that I needed as available open stock which was brilliant. There was a mix up with a some of the pencils despatched but these things happen and it was rectified promptly at no cost to me. Will definitely use TXT again. Thank you
May 4, 2026
Excellent Service and delivery
Excellent Service and delivery. I have used this company twice now and it has always arrived quickly and packaged well.
Pens have been great for what I need them for. My now go to place for pens
Thank you 👍
April 21, 2026
Unprompted review
Easy ordering and very prompt delivery…
Easy ordering and very prompt delivery thank you
April 7, 2026
The items I need are nearly always in…
The items I need are nearly always in stock and they are dispatched really quickly.
February 2, 2026
Better than Amazon, go direct!
Fast delivery, good prices, big range all in one place
February 2, 2026
Best pencilsI I have ever used
January 12, 2026
Shipped quickly and packaged securely
Shipped quickly and packaged securely. Thank you.
January 12, 2026
Hello
Hello,
I am very satisfied with the order. It arrived on time and in perfect condition. I can definitely recommend it.
Thank you
Best regards
Anja
January 5, 2026
Very good art shop!
Easy to find, quickly sent, well protected, quickly received. Don’t hesitate to order !
January 5, 2026
Such lovely service ❤️
December 16, 2025
I placed an order recently as a…great business to use
I placed an order recently as a Christmas present for my son and the order arrived in good time and I had good communication with the seller too who gave me an update on the shipping. The pens are great quality and my family use TXT LTD for pen supplies often as they are a great price and always ship quickly, always receive a great service.
December 16, 2025
Good speed good product good price
October 7, 2025
Great site for finding individual pencils
TXT is the only site where I can find my favorite pencils (Prismacolor) individually, as well as other brands that I own. In addition, delivery is fast and the merchandise is well packaged.
October 6, 2025
Good service as always.
October 3, 2025
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