Had the pencils that I needed as available open stock which was brilliant. There was a mix up with a some of the pencils despatched but these things happen and it was rectified promptly at no cost to... See more
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OMG what a fabulous company. Placed an order online for my coloured drawing pencils, prismacolor open stock. Had a query so telephoned and spoke to Leo (Leonado..fabulous name and great customer serv... See more
Excellent company - great experience from start to finish. Great items at really competitive prices. Bought them for a very good cause - plan on drawing my children. Purchased the prismacolor portrait... See more
This is the second time I’ve bought something from TXT LTD and what can I say? It’s great! I don’t know how they manage to sell their art supplies at such a discount but I’m not complaining. The one... See more
Company details
Written by the company
UK- and EU-based ecommerce retailer of arts & crafts supplies, collectibles, and DIY consumables. We specialise in hard-to-find imports as well as UK- and EU-sourced goods.
Contact info
5 Station Road, BT94 5UP, Lisbellaw, United Kingdom
- +447712107127
- r@txt.ltd
- txt.ltd
4.8
Excellent
147 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
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Great webb site to place order
Great webb site to place order, always got stock, arrived well packaged, good and trusted supplier,will use again
August 18, 2025
My cretacolor pastels arrived broken
July 28, 2025
Reply from TXT LTD
Hi Hollie, we are sorry to hear this. Please contact us, and we will resolve the issue ASAP!
The process of ordering was very smooth…
The process of ordering was very smooth and uncomplicated
June 30, 2025
Love it!
The package arrived very quickly. It was well packed. The pastels were not broken and were of good quality. I enjoy shopping in this e-shop. Thank you for the lovely gift ❤️
June 2, 2025
Package received in excellent…
Package received in excellent condition. I was out and the delivery man left it in my mailbox. Thanks to him.
(Sorry for my english.
May 19, 2025
Products delivered with care and…
Products delivered with care and following the instructions. Long list of items and everything was exactly what I ordered. Last but not least, absolutely unbeatable prices!!!
April 28, 2025
Everything was perfect
Everything was perfect!
Quick shipping, excellent service !
Thank you so much!
April 23, 2025
Great price
Offers really decent prices for certain art stuff, wish they did other things
February 3, 2025
Delivery issue solved
Problem of delivery failure, aolved in a mean. Thank you to the staff
January 13, 2025
Prismacolor Premier Pencils
Absolutely Exellent service. Quality of product is fantastic. As described. My daughter is delighted with these pencils. Thank you so much TXT LTD for your amazing customer care and service!
November 29, 2024
Unprompted review
Perfect delivery
The ordered goods were delivered on time, as been promised. Pleasure to do business with TXT LTD.
December 30, 2024
Too expensive
Too expensive. Tracking didn’t work. €7 for shipping is way too much and almost 3 weeks for shipping is crazy. Never again. Yeah I’m from another dimension btw. I couldn’t even find the tracking but all right bro good luck.
December 30, 2024
Reply from TXT LTD
3 weeks, Greta? This order was placed on 29 December, was shipped on 30 December, and was delivered on 09 January. That's about 1.5 weeks during the peak period, and only 8 working days, which is actually normal to Italy. The price of shipping is known before the purchase is made; you are not forced to purchase anything: why purchase if it's too expensive? The tracking link works just fine, and it works for all our other customers somehow. If you would have contacted us before leaving your review, perhaps we could have helped by advising you that you are quite possibly living in another dimension. Edit: the tracking info is in the order confirmation email, sent out with every order. If you can't find it, check your spam folder.
Excellent company
Excellent company - great experience from start to finish. Great items at really competitive prices. Bought them for a very good cause - plan on drawing my children. Purchased the prismacolor portrait pencils and other single pencils. Packaged well. Would definitely buy from again. Thanks x
December 6, 2024
Quick delivery, perfect quality
The package arrived quickly and in perfect condition. I bought some Prismacolor Verithins, which are hard to come by where I live, so this was much appreciated.
September 9, 2024
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