TYLER & TYLER Reviews 

220
•
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Purchased a leather wallet. Really appreciated the classic design, but with the option of boldness. Although I didn't go for the small enamel badge (the negroni was tempting), I opted for the bold... See more

Company replied

Rated 3 out of 5 stars

Great product, delivery time was problematic though. I paid for express/next day delivery on Friday 1.30pm as T & T requested on their website, and the 2 belts didn't arrive until Tuesday late morning... See more

Company replied

Rated 5 out of 5 stars

Have purchased from Tyler & Tyler on a few occasions now - lapel pins and cufflinks. Purchases always arrive promptly and safely to my home in Australia, and are always wonderfully finished and beaut... See more

Company replied

Rated 5 out of 5 stars

Absolutely 10/10 service and product from start to finish. Richard updated me on every step of the process and delivered the most beautiful engraved gold blazer buttons. The quality is outstanding. I... See more

Company replied

Company details

  1. Fashion Accessories Store

Written by the company

TYLER & TYLER comes from the stable of a British family-controlled Birmingham based manufacturing company that have been making men’s fashion accessories for some of the UK’s leading Fashion Designers since 1969. The company itself has actually been e...


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

220 reviews

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4.6

All reviews

(220)

23 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent customer service and very…

Excellent customer service and very happy with the product.

March 9, 2020
Unprompted review
TYLER & TYLER logo

Reply from TYLER & TYLER

Thank you for your lovely feedback! We are delighted to hear that you were pleased with your T&T Capsule Labrador Cufflinks! Best wishes Team TYLER & TYLER

Rated 5 out of 5 stars

Five stars *****

Excellent customer service and communication. Items arrived safe and sound and well-packaged. I can't thank you enough!

January 9, 2020
Unprompted review
TYLER & TYLER logo

Reply from TYLER & TYLER

Thank you for your feedback! We are delighted to read it! Best wishes Team TYLER & TYLER

Rated 5 out of 5 stars

Very prompt delivery & v well packaged

Very prompt delivery & v well packaged. Would definitely shop there again.

December 9, 2019
Unprompted review
TYLER & TYLER logo

Reply from TYLER & TYLER

Thank you for your lovely review Laura. We look forward to being of service to you again. Best wishes Team TYLER & TYLER

Rated 5 out of 5 stars

Great service

Very easy to order and quick delivery. My husband is delighted with the cufflinks and they come in a nice box too

November 10, 2019
Unprompted review
TYLER & TYLER logo

Reply from TYLER & TYLER

Hi Erica,

Thank you for your lovely review. We are delighted to hear that your husband was pleased with his cufflinks!

Thank you again for your order.

Best wishes

Team TYLER & TYLER

Rated 4 out of 5 stars

Had to chase up delivery with Customer…

Had to chase up delivery with Customer Service by phone, but this was swiftly resolved and we were delighted with the items when they arrived as they were excellent quality. Thank you.

October 26, 2019
Unprompted review
TYLER & TYLER logo

Reply from TYLER & TYLER

Hi Teresa,

Thank you for your review.

As advised by the member of the team you spoke to your order was dispatched on the day you placed it on a next day delivery service. As you had not received your belts the next day we re-sent them. We are pleased to hear they arrived with you safely. The original parcel has been returned to us today. Sadly, it appears the address label was damaged during transit - hence why they did not arrive with you. As a gesture of goodwill we have issued a refund on your delivery charge.

Thank you for your kind feedback - we are delighted to hear that you are pleased with your belts!

Best wishes

Team TYLER & TYLER

Rated 5 out of 5 stars

Good customer service

Good customer service! and high quality products!

October 20, 2019
Unprompted review
TYLER & TYLER logo

Reply from TYLER & TYLER

Thank you for your lovely review!

Best wishes

Team TYLER & TYLER

Rated 5 out of 5 stars

Easy website

Easy website, delivery very rapid, although postage was pricey

October 14, 2019
Unprompted review
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Reply from TYLER & TYLER

Hi Amanda,

Thank you for your review! Please accept our apologies for the £10.00 postage charge. Our website automatically picked up your location as an International Delivery Charge. This is a bug in the site that we will fix. We will issue you with a £5.00 refund as you should have been charged our UK Delivery Charge. Best wishes Team TYLER & TYLER

Rated 5 out of 5 stars

Pleased to say the least!

I ordered the stag lapel pin for my upcoming wedding. Came on time, even with a bank holiday to scupper postage. Nicely packaged, nice and safe. The pin looks even better in person. The pictures don't do it justice by half!

June 6, 2019
Unprompted review
TYLER & TYLER logo

Reply from TYLER & TYLER

That's great to hear! Thank you for you compliments and review. We are delighted that you are pleased with your Lapel Pin. Have a fantastic wedding! We are sure you will look very dapper indeed! Best wishes Team TYLER & TYLER

Rated 5 out of 5 stars

Had to send my order back sadly

Had to send my order back sadly, but have no hesitation in ordering from them again as the service was excellent. Sorry product was not quite right.
Thanks

June 3, 2019
Unprompted review
Rated 5 out of 5 stars

Great Customer Service

Fast delivery, goods exactly as expected - fresh in their packaging and to the quality I expect. Easy to deal with and I like the products.

May 20, 2019
Unprompted review
Rated 5 out of 5 stars

Tyler & Tyler were recommended to me…

Tyler & Tyler were recommended to me through a friend for there range of belts. I placed the order and am very glad I did.

The item arrived quickly and very well packed. The belts themselves are excellent and I shall be ordering more. You can't really go wrong with them

January 15, 2019
Unprompted review
Rated 5 out of 5 stars

Quality goods for gentlemen

I love this company as they make fantastic quality goods that are affordable. My first buy was an Italian leather washbag for my son’s birthday, I was so impressed I got another for my husband. They have a great range of other gift ideas, perfect for any gentleman.

January 5, 2019
Unprompted review

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