Happy with the purchase delivered on time, however delivery time is tad bit too much. Less time would have been perfect. Also I reside in waterford, no tyre fitting station of tyreleader. Sometimes lo... See more
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About Tyreleader.ie
Written by the company
Our expert teams are committed to offering you an exceptional customer experience, supported by efficient logistics and optimized processes, ensuring maximum satisfaction with every purchase.
Our commitment? To consistently offer you the best prices on the market. For your tyre needs, choose excellence and reliability by choosing our company.
Contact info
Ireland
- tyreleader.ie
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Ordering was very easy and…
Ordering was very easy and communication and tracking was excellent. Tyres arrived over 2 days as promised. Very professional in dealings. Would highly recommend, thank you.
May use AI-assist with repliesRead more
Awful, appaliing customer service
TyreLeader is not an Irish company
It is part of a multi-brand European group (AD Tyres / Maxityre ecosystem)
Maxityre and AD Tyres operate as large-scale distributors with multiple domains and brands across Europe.
Ordered tyres online through TyreLeader and unfortunately the experience has been extremely frustrating from start to finish.
One tyre was never delivered, and we have clear evidence of non-delivery, yet we are still waiting for reimbursement. This has left us in a difficult position as we cannot safely use the car while the issue remains unresolved.
Customer service has been polite in tone but not effective in practice, responses feel scripted and do not resolve the actual problem. Despite multiple exchanges, including PayPal dispute steps, collecting evidence, and follow-ups with the garage, the issue is still ongoing.
The time and effort required to manage this has been significant, including visits to the garage, coordinating documentation, and chasing updates. The garage itself has also been frustrated by the lack of clarity and resolution.
Overall, what should have been a simple tyre purchase has turned into a prolonged and stressful process. I would strongly recommend being very cautious and making sure you understand both delivery responsibility and total costs before ordering online with this company.
Support ticket 2943228
Adding something even more important to be sure that customers make an informed decision.
just google that to learn more about the lack of ethic of this company!
journaldupneu la-liste-des-accusations-sallonge-contre-centrale-pneus-en-demeles-avec-la-justice/
The lack of ethic is something really bad in business!

Reply from Tyreleader.ie
Great dates on the tyre
Great dates on the tyre , great communication and tracking , Quick delivery , will be using the service again
Easy to shop good prices delivered to…
Easy to shop good prices delivered to your front door.
Bought a continental 110 90 R18...the…
Bought a continental 110 90 R18...the tyre I received was 100 wall.

Reply from Tyreleader.ie
Straightforward and hassle free
I got to choose the exact tyres I wanted and got them fitted in a place convenient to me and at a time that suited me.
Customer service was brilliant
Customer service was brilliant. I made a mistake ordering,which could have been a major problem. I emailed the company and it was all sorted out the following day. Delivery was prompt and the quality was superb. The tyres had a 5 rating for low noise and I have to admit that I was astonished by how silent they were. The only drawback for me was that there was no garage within 60 miles that they could be delivered to for fitting. I am delighted with my purchase and will be.dealing with Tyreleader in future.
Georgr
Website is fantastic easy to order…
Website is fantastic easy to order correctly waited over the week for the rims which was ok but on arrival found the packaging wasnt great and discovered one rim was bent

Reply from Tyreleader.ie
5 star *
5 star * , I recived the order early, exactly what I ordered. OPONEO theyr competitor did exactly opposite. WELL DONE TYRE LEADER
Horrible support experience, refund withheld indefinitely.
I've been buying tyres from Tyreleader for years without issues but finally had to deal with their support team after ordering the wrong tyres and needing to return them. It's been an absolute disaster.
I refused delivery at the door, DPD sent the tyres back to them and they confirmed receipt of the tyres on the 18th May. Everything should've been fine, but they kept refusing to process the refund due to 'waiting on the warehouse team to confirm' x y and z.
I've been back and forth with them for over a month now and the vast majority of my interactions have been with what I am almost certain was an AI chatbot. Em dashes everywhere, cookie cutter responses, excessively wordy and constantly repeating itself. They wouldn't confirm if it was human or not at any point in the interactions.
At some point a human did take over but they only helped refund half the order, which got lost in shipping. After which point they stopped replying entirely. I'm now out over 250 euro with no refund in sight.
EU Consumer Law and their Terms of Sale both state that the refund must be processed in 14 days of receipt of goods but they have shown no interest in respecting either.
Avoid at all costs.
Edit: Despite their swiftness in posting replies to the reviews, still no response to my ticket even after another follow up. Guess AI must be helping them give the illusion of attentiveness here too...

Reply from Tyreleader.ie
The tyres were exactly the way it was…
The tyres were exactly the way it was described online. The transaction was smooth and straightforward. The payment plan is pocket friendly. I will people looking for good and reliable tyres to buy from Tyreleader.
Tyres received. Opinion reserved.
Like the concept but execution while OK could be improved in a couple of areas. There was no ETA provided for delivery or notification sent when the tyres arrived at the fitting partner (I had to check the portal on a regular basis). Some sort of booking service for the fitting provider would be useful (my local tyre fitter doesn't have one themselves for example).
Price wise they were competitive (but not amazing). Given the country of origin consumer protection is a concern when things go wrong (no issues this time thankfully). There were some model of tyres I would have considered but weren't available to order too.
Will probably use again (this was very much a "try it and see" order) but not 100% sold on tyreleader as a vendor.
waiting for… an AGE FAR TO LONG OF A WAIT
I paid for my tyres and was waiting for nearly 3 weeks for them to arrive wait time far to long far to long wont be using this company again
AVOID if your in a hurry to hve tyre delivered i tink my tyres came by snail rather then fast delivery

Reply from Tyreleader.ie
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