Tyreleader.ie Reviews 

9,191
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 960 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that ordering online is simple and straightforward, providing a massive selection of reliable products at very competitive prices. People also appreciate the prompt shipping, noting that packages frequently arrive quickly and safely in perfect condition. However, some people mentioned that delivery times occasionally took much longer than initially expected. A few other people also felt that dealing with incorrect sizes or damaged items received during transit was quite frustrating. Consumers also noted difficulties when attempting returns or trying to resolve various shipping mishaps with customer support.

What people talk about most

Delivery service

Customers consistently note ambiguous experiences with delivery_service, as feedback varies significantly... See more

Product

Reviewers highlight positive aspects of product quality, noting that items arrive in perfect condition, are... See more

Order

Reviewers mention ambiguous feedback about order processes, reflecting a wide range of customer experiences.... See more

Price

Clients share positive opinions on price, highlighting that the rates offered are excellent, competitive, and... See more

Service

Customers had positive experiences with service, highlighting excellent value, smooth transactions, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Happy with the purchase delivered on time, however delivery time is tad bit too much. Less time would have been perfect. Also I reside in waterford, no tyre fitting station of tyreleader. Sometimes lo... See more

Rated 4 out of 5 stars

Lots of choice of tyres available at reasonable prices, with clear and concise descriptions of tread pattern and tyre features. Painless online ordering. Free delivery if 2 or more tyres purchased. De... See more

Rated 4 out of 5 stars

Like the concept but execution while OK could be improved in a couple of areas. There was no ETA provided for delivery or notification sent when the tyres arrived at the fitting partner (I had to... See more

Rated 5 out of 5 stars

Amazing experience. The tyres were delivered intact well before the mentioned delivery date. To my surprise the age of the tyres were just 2 months :). Happy to buy from tyreleader once again and hi... See more


Company details

  1. Tire Shop

About Tyreleader.ie

Written by the company

Since our establishment in 2016, we have become a leading player in the European online tyre market. This success is based on the trust of many professionals and the preference of hundreds of thousands of consumers. Our reputation is built on three pillars: rigor, excellence, and competitive pricing.

Our expert teams are committed to offering you an exceptional customer experience, supported by efficient logistics and optimized processes, ensuring maximum satisfaction with every purchase.

Our commitment? To consistently offer you the best prices on the market. For your tyre needs, choose excellence and reliability by choosing our company.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

9K reviews

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4.3

All reviews

(9,191)

920 reviews in the last 12 months

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Rated 5 out of 5 stars

Ordering was very easy and…

Ordering was very easy and communication and tracking was excellent. Tyres arrived over 2 days as promised. Very professional in dealings. Would highly recommend, thank you.

June 23, 2026
Rated 1 out of 5 stars

Awful, appaliing customer service

TyreLeader is not an Irish company
It is part of a multi-brand European group (AD Tyres / Maxityre ecosystem)
Maxityre and AD Tyres operate as large-scale distributors with multiple domains and brands across Europe.

Ordered tyres online through TyreLeader and unfortunately the experience has been extremely frustrating from start to finish.

One tyre was never delivered, and we have clear evidence of non-delivery, yet we are still waiting for reimbursement. This has left us in a difficult position as we cannot safely use the car while the issue remains unresolved.

Customer service has been polite in tone but not effective in practice, responses feel scripted and do not resolve the actual problem. Despite multiple exchanges, including PayPal dispute steps, collecting evidence, and follow-ups with the garage, the issue is still ongoing.

The time and effort required to manage this has been significant, including visits to the garage, coordinating documentation, and chasing updates. The garage itself has also been frustrated by the lack of clarity and resolution.

Overall, what should have been a simple tyre purchase has turned into a prolonged and stressful process. I would strongly recommend being very cautious and making sure you understand both delivery responsibility and total costs before ordering online with this company.

Support ticket 2943228

Adding something even more important to be sure that customers make an informed decision.
just google that to learn more about the lack of ethic of this company!
journaldupneu la-liste-des-accusations-sallonge-contre-centrale-pneus-en-demeles-avec-la-justice/

The lack of ethic is something really bad in business!

June 1, 2026
Unprompted review
Tyreleader.ie logo

Reply from Tyreleader.ie

We are sorry to read about this experience and the inconvenience caused by the missing tyre and the time spent on follow-ups.

As ticket 2943228 is already open, we will ask our service after-sales team to prioritize its review internally so the non-delivery evidence, the carrier follow-up, and the information provided by the garage can be checked as quickly as possible.

Regarding your comment about the company structure, tyreleader.ie is part of a European group, and our site complies with the consumer protection laws applicable in the countries where we operate. These points are set out in our terms and conditions.

We also take your feedback about the handling of your case seriously, as it helps us improve the clarity and effectiveness of our support.

Rated 1 out of 5 stars

Bought a continental 110 90 R18...the…

Bought a continental 110 90 R18...the tyre I received was 100 wall.

May 29, 2026
Tyreleader.ie logo

Reply from Tyreleader.ie

We are sorry to hear that the tyre received appears different from the 110/90 R18 ordered.

This is probably a product conformity issue, and our service after-sales team will need to verify it. If you have not already done so, please open a ticket via your customer account with your order number and a photo of the tyre markings so our agents can review your claim and provide the most suitable solution quickly.

Thank you for bringing this to our attention.

Rated 5 out of 5 stars

Customer service was brilliant

Customer service was brilliant. I made a mistake ordering,which could have been a major problem. I emailed the company and it was all sorted out the following day. Delivery was prompt and the quality was superb. The tyres had a 5 rating for low noise and I have to admit that I was astonished by how silent they were. The only drawback for me was that there was no garage within 60 miles that they could be delivered to for fitting. I am delighted with my purchase and will be.dealing with Tyreleader in future.
Georgr

June 18, 2026
Rated 2 out of 5 stars

Website is fantastic easy to order…

Website is fantastic easy to order correctly waited over the week for the rims which was ok but on arrival found the packaging wasnt great and discovered one rim was bent

June 18, 2026
Tyreleader.ie logo

Reply from Tyreleader.ie

Thank you for your feedback, and we’re sorry to read that one rim arrived bent and that the packaging was not satisfactory.

Please open a ticket with our service après-vente via your customer account and include photos of the packaging and the damaged rim so our team can review the issue and provide the most suitable solution as quickly as possible.

Your comments are valuable and help us improve our shipping quality.

Rated 5 out of 5 stars

5 star *

5 star * , I recived the order early, exactly what I ordered. OPONEO theyr competitor did exactly opposite. WELL DONE TYRE LEADER

June 17, 2026
Rated 1 out of 5 stars

Horrible support experience, refund withheld indefinitely.

I've been buying tyres from Tyreleader for years without issues but finally had to deal with their support team after ordering the wrong tyres and needing to return them. It's been an absolute disaster.

I refused delivery at the door, DPD sent the tyres back to them and they confirmed receipt of the tyres on the 18th May. Everything should've been fine, but they kept refusing to process the refund due to 'waiting on the warehouse team to confirm' x y and z.

I've been back and forth with them for over a month now and the vast majority of my interactions have been with what I am almost certain was an AI chatbot. Em dashes everywhere, cookie cutter responses, excessively wordy and constantly repeating itself. They wouldn't confirm if it was human or not at any point in the interactions.

At some point a human did take over but they only helped refund half the order, which got lost in shipping. After which point they stopped replying entirely. I'm now out over 250 euro with no refund in sight.

EU Consumer Law and their Terms of Sale both state that the refund must be processed in 14 days of receipt of goods but they have shown no interest in respecting either.

Avoid at all costs.

Edit: Despite their swiftness in posting replies to the reviews, still no response to my ticket even after another follow up. Guess AI must be helping them give the illusion of attentiveness here too...

May 5, 2026
Unprompted review
Tyreleader.ie logo

Reply from Tyreleader.ie

We are sorry to read about this experience, especially after several orders that went smoothly.

As you have already contacted our support team, your case will be escalated internally and reviewed as a priority by our service après-vente. A return confirmed as received should normally be handled within the usual timeframe, so the delay you describe appears abnormal and needs to be checked carefully.

Our site complies with the consumer protection rules applicable in each country where we operate, as stated in our Terms and Conditions. The team will need to verify the return reception, the partial refund already processed, and the remaining amount still under review.

Please reply to your existing ticket with your order details if needed so the review can be completed as quickly as possible.

Rated 4 out of 5 stars

Tyres received. Opinion reserved.

Like the concept but execution while OK could be improved in a couple of areas. There was no ETA provided for delivery or notification sent when the tyres arrived at the fitting partner (I had to check the portal on a regular basis). Some sort of booking service for the fitting provider would be useful (my local tyre fitter doesn't have one themselves for example).

Price wise they were competitive (but not amazing). Given the country of origin consumer protection is a concern when things go wrong (no issues this time thankfully). There were some model of tyres I would have considered but weren't available to order too.

Will probably use again (this was very much a "try it and see" order) but not 100% sold on tyreleader as a vendor.

June 9, 2026
Rated 2 out of 5 stars

waiting for… an AGE FAR TO LONG OF A WAIT

I paid for my tyres and was waiting for nearly 3 weeks for them to arrive wait time far to long far to long wont be using this company again
AVOID if your in a hurry to hve tyre delivered i tink my tyres came by snail rather then fast delivery

June 1, 2026
Tyreleader.ie logo

Reply from Tyreleader.ie

We are sorry to hear about this delivery delay and understand your frustration after waiting nearly 3 weeks for your tyres.

Delivery times can occasionally be extended due to transport constraints or unforeseen disruptions, but we understand that this wait was far too long from your point of view. If you have not yet contacted our service après-vente, please open a ticket via your customer account so our team can review your order in detail and provide a suitable follow-up.

Thank you for your feedback, which helps us improve our service.

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