Been oredering form then for over a year now I think ive tried other brands like muse snd nordic but I dont like there pouches there always dry and hsve no moisture snd theere pouches sre to thick so... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
All the flavours are genuinely spot on. Well balanced, never overpowering, and none of that weird lingering aftertaste you get with other brands. The nicotine hit is smooth and consistent, and the p... See more
Company replied
Great prices, variety of nice flavours and strengths I like the ease of ordering process, also the points awards for each order that builds up a voucher to use on future orders. The delivery is very... See more
Company replied
Best pouches out there, taste nice especially the caramel ones which nobody else seems to do them. Quick delivery good price but kerb the cravings. Highly recommend this company but if you read this... See more
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Company details
About übbs pouches
Written by the company
THE ADVENTURE BEGINS WITHIN
übbs Tobacco-Free Nicotine Pouches are designed to help adult smokers and vapers transition away from harmful products such as cigarettes by providing a reduced risk, high-quality nicotine pouch alternative. Discover moments of pleasure, excitement, and relaxation with übbs. Home SHOP VIDEO CONTACT US
Contact info
Room 2, 1st Floor, 7 Blighs Walk, TN13 1DB, Sevenoaks, United Kingdom
- info@ubbspouches.com
- ubbspouches.com
4.6
Excellent
229 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Really easy website to navigate…
Really easy website to navigate and very quick delivery. A wide variety of choices and an easy to understand guide to strengths.
March 13, 2025
Reply from übbs pouches
Hi Heather,
Thank you for leaving us a review, we really appreciate it!
If there's anything else we can do to support you, please just let us know.
All the best,
The Übbs Team
Reply from übbs pouches
Hi there,
Thank you for leaving us a review - we really appreciate it!
If there's anything else we can do to support you, please just let us know.
Kind regards,
The Übbs Team
Bought to try as my favourite Nordic…
Bought to try as my favourite Nordic spirit bergamots have been discontinued. High hopes but sadly these have the same sweet,synthetic flavours as all other brands I have tried so far. Two stars as delivery was good
February 27, 2025
Reply from übbs pouches
Hi there,
Thank you for leaving us a review - we appreciate any and all feedback!
We're sorry to hear your experience with our pouches was not good - a member from our customer services team will be in touch to see if there's anything we can do to support you.
All the best,
The Übbs Team
Great love the flavours and because…
Great love the flavours and because there slim so don’t make the lip stick out to much could be done in mini size would make it even better
February 21, 2025
the delivery was impressivly speedy…
the delivery was impressivly speedy with my bundle arriving the next day.
So far the flavours and nicotine delivery have been first class, best I have tried.
February 18, 2025
Reply from übbs pouches
Hi David,
Thank you for leaving us a review - we really appreciate it!
If there's anything else we can do to support you, please just let us know.
All the best,
The Übbs Team
Value for money and good taste.
February 11, 2025
Reply from übbs pouches
Hi Michelle,
Thanks for leaving us a review - we really appreciate it!
If there's anything else we can do to support you, please just let us know.
All the best,
The Übbs Team
Great product
I find the flavour to be the best I have tried so far. Possibly some different flavours will come in time. But so far can't knock them really good.
February 10, 2025
Reply from übbs pouches
Hi Shaun,
Thank you for leaving us a review - we really appreciate it!
Keep your eyes peeled for more flavours coming this year...
If there's anything else we can help you with, please just let us know.
Kind regards,
The Übbs Team
Not as good as nordic spirit
February 4, 2025
Reply from übbs pouches
Hi Jo,
Thank you for leaving us a review, we really appreciate your feedback (good or bad!).
A member of our customer services team will be in touch to see how we can help your Übbs experience.
Kind regards,
The Übbs Team
I had an issue with my first delivery…
I had an issue with my first delivery but they sent me a replacement immediately the next day
January 28, 2025
Reply from übbs pouches
Hi Darren,
Thank you for leaving us a review - we really appreciate it!
If there's anything else we can do to help you, please just let us know.
Kind regards,
The Übbs Team
Reply from übbs pouches
Hi there,
Thanks for leaving us a review, we really appreciate it.
If there's anything else we can support you with, please just let us know.
Kind regards,
The Übbs Team
I find the pouches very wet
I find the pouches very wet, and they are very acidic when using them.
January 20, 2025
Reply from übbs pouches
Hi Christie,
Thank you for leaving us a review, we appreciate the feedback whether good or bad.
Our pouches retain around 40% moisture content, they are designed to be damp as this helps with a better release of flavour & nicotine.
A member of our customer services team will be in touch shortly to assist your concern further.
Kind regards,
The übbs Team
By not using dpd
By not using dpd, nothing on yourself but they delivered 2 times fine and the 3rd it needed signing for..
January 17, 2025
Reply from übbs pouches
Hi there,
Thank you for leaving us a review, we appreciate the feedback (good or bad!). We apologise for any delivery disruption you experienced with DPD.
We will check with our delivery partner in regard to your order and update them to improve the service. A member of our team will be in touch to update you about this.
If there's anything else we can do to support you in the meantime, please do not hesitate to reach out to us.
Kind regards,
The Übbs Team
Wonderful product wonderful service
As always the product is wonderful and transformative for anyone wanting to stop smoking all together the delivery is always swift my last order was list by dpd but as soon as I alerted ubbs to the delay they responded immediately at sent me my order again the very next day the customer service like the product is wonderful I would and have highly recommended to family and friends and am pleased to say my partner also now has stopped smoking with the aid of the pouches and he also was very impressed with the product and delivery so thank you ubbs 🙂
January 15, 2025
Reply from übbs pouches
Hi Elizabeth,
Thank you for leaving us a review, we really appreciate it!
If there's anything else we can do to support you, please just let us know.
Kind regards,
The Übbs Team
Order arrived next day as expected
Order arrived next day as expected, great flavours.
January 15, 2025
Reply from übbs pouches
Hi there,
Thank you for leaving us a review - we really appreciate it!
If there's anything else we can do to support you, please just let us know.
Kind regards,
The Übbs Team
I'm finding great as a 1st time try…
I'm finding great as a 1st time try instructions could be bigger as couldn't read so had to Google how to use
January 15, 2025
Reply from übbs pouches
Hi there,
Thanks for leaving us a review - we will note your feedback and share it with our team.
If there's anything else we can support you with, please just get in touch.
All the best,
The Übbs Team
Reply from übbs pouches
Hi Mohammed,
Thank you for leaving us a review. We really appreciate it!
If there's anything else we can do to support you please just let us know.
Kind regards,
The Übbs Team
Delivered in time
Delivered in time
Watermelon is fantastic in flavour, not to keen on the salted caramel, but that won't stop me from buying in the near future.
December 3, 2024
Reply from übbs pouches
Hi Caroline,
Thank you for leaving us a review, we really appreciate it!
If there's anything we can do to support you in the meantime, please just let us know.
Kind regards,
The übbs Team
Happy with purchase my only gripe is…
Happy with purchase my only gripe is that the delivery attempts made because a signature was required as I’m at work it’s difficult as no times are given for delivery.
December 4, 2024
Reply from übbs pouches
Hi Alison,
Thanks for leaving us a review, we really appreciate it.
We apologise for any delivery issues you may have had, DPD should have been in touch via SMS & email to confirm a 1 hour timeslot. We will investigate the matter.
If there's anything else we can help you with in the meantime, please feel free to reach out.
Kind regards,
The übbs Team
Fast delivery great products
Fast delivery great products. My preference is berry and salted caramel
December 4, 2024
Reply from übbs pouches
Hi Gareth,
Thank you for leaving us a review, we really appreciate it!
If there's anything else we can do to support you, please feel free to reach out.
All the best,
The übbs Team
Glad someone gave me a can
Glad someone gave me a can. I’d be mad if I had paid money for them. Tastes lasts about 2 minutes.
December 9, 2024
Unprompted review
Reply from übbs pouches
Hi Stephen,
Thank you for leaving us a review and we're sorry to hear that you didn't enjoy our pouches.
Our friendly team would love to have a chat with you, please reach out to customerservices@ubbspouches.com.
Kind regards,
The übbs Team
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