Jessica Malvaganama at UCR looks after securing our energy accounts for our business premises . Jessica not only secures us great prices but more importantly to us she is excellent at helping us sor... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
What a relief, a consultant that had a fabulous phone manner, listened, was very informative, went through options and the whole experience was just great. What an absolute breath of fresh air and am... See more
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We can always rely on UCR Consultants to find us the best deal when it comes to re-newing our energy provider. The broker we deal with is friendly yet professional. We highly recommend using this... See more
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I absolutely hate cold callers, people telling you they are from your electricity supplier just to fish for details about your contract. BUT these guys are so, so different. Honest prices, and no... See more
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Company details
Written by the company
Giving clients all the options to make informed decisions about their energy supplies, saving them time and money. UCR Consultants is a company dedicated to providing their clients with an impartial, professional service and a fair price for the energy they use. We will provide this service while constantly representing our culture and the work ethic it signifies, ensuring that all of our clients feel valued and understand the work which we undertake. We currently manage over 40,000 supplies for our customers and provide services across energy, water, domestic and energy reduction technology
Contact info
40 Regent Road, LE1 6YJ, Leicester, United Kingdom
- 0116 326 0188
- info@ucrconsultants.co.uk
- ucrconsultants.co.uk
4.5
Excellent
398 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
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Research of all alternative options…
Research of all alternative options considered before presenting to client for choice
February 10, 2026
Reply from UCR Consultants
Thank you for your 5 star review!
Best wishes from the UCR team!
Always honest and transparent
Always honest and transparent, got me the best deal changing my electricity provider for my business. Simple and straightforward,
February 10, 2026
Reply from UCR Consultants
We’re really pleased we could secure a strong deal for your business and keep the process simple and transparent throughout. That’s exactly what we aim for.
We truly appreciate your support.
Best wishes from the UCR team!
Do your research.
Firstly, I cannot say for sure that this company will, or will not, save you money on your electricity. But from my experience I would be very wary.
Got a phone call while driving in the car, in which they said they were "YU Energy', with whom my current deal runs out in twelve months. "Did you get our email regarding qualification for our zero standing (daily) charge?". I asked them to call later when I would be back in the office.
Later that day I got a phone call from a very (too) friendly chap who told me that he "was from You Energy" and had "Great News, he could reduce my monthly bills". "Had I received their Email?". I had, so I brought it up on my screen, and it certainly looked like it was from You Energy".
Warning sign 1 - "Can I remind him what was the value of my last bill?".
Warning sign 2, once I had told him the value of ny bill - "We can cut your bill from around £1100/month to around £450". Wow! Didn't realise that electricity bills had come down, especially through the floor.
Warning sign 3, when I told him I had two meters and he said "Let me call you back after I speak to my manager, we might be able to bring the figure down even more.
In the meantime I check out TrustPilot, and to be fair, it's a pretty good rating with lots of positives. However, the 1 start ratings look genuine and make me nervous.
So I check out the email which has a contract starting twelve months from now, for a three year deal. Sure enough, my daily charge has gone down from £1.59 to £0, a saving of about £50 per month. However my unit charge has gone from 22p to 28p, an increase of £214 if applied to last month's bill. I'll leave you to do the maths.
When I get the call back, I ask the obvious question.
'Oh! Can you leave that with me for five minutes and I'll call you back?"
48 hours later, no call back.
As I said, maybe they can save you money, this is just my experience. Oh, and one other thing. Their commission was 10 x higher than my existing broker.
January 28, 2026
Unprompted review
Reply from UCR Consultants
We take all feedback seriously. However, after a thorough review of our records, we cannot identify any customer account, contracted agreement, or formal live proposal matching the details described in this review.
We categorically do not misrepresent ourselves as any other supplier, including YU Energy. Any suggestion that we would impersonate another energy provider is entirely untrue and not reflective of how we operate. Such allegations are serious and unsupported.
The pricing example quoted in this review also appears selective and incomplete. Energy contracts are structured around total annual cost, consumption profile, contract start date, and wholesale market conditions — not isolated elements such as standing charge or unit rate in isolation. It is misleading to present partial figures without full context.
Furthermore, the reviewer states they cannot confirm whether we would have saved them money and acknowledges that no agreement was entered into. Publishing speculative claims without having become a customer, while making serious accusations, raises concerns about the legitimacy and intent of this review.
If the reviewer is genuine, we invite them to contact us directly with verifiable business details so we can investigate the call recordings and correspondence referenced. Without this information, we are unable to validate the claims made.
We will also be formally raising this matter with Trustpilot for review, as we believe this post may breach their guidelines regarding authenticity and competitor interference.
We remain committed to transparent, compliant, and professional conduct at all times.
Best wishes from the UCR team!
Reply from UCR Consultants
Thanks for leaving us a Five star review and pleased that Kabeer has helped you. As a privately owned business, we really appreciate the positive feedback!
Best wishes from the UCR team
Maya is helpful person and always finds…
Maya is helpful person and always finds a good deal
January 15, 2026
Reply from UCR Consultants
Thanks for leaving us a Five star review and pleased that Maya has helped you. As a privately owned business, we really appreciate the positive feedback!
Best wishes from the UCR team
Danyal has helped me over a number of…
Danyal has helped me over a number of years now and always gets me a great deal.
January 15, 2026
Reply from UCR Consultants
Thank you for your kind words, we will share your your feedback with the team.
Best wishes from the UCR team!
Helpful and sorted.
January 15, 2026
Reply from UCR Consultants
Thanks for leaving us a review. As a privately owned business, we really appreciate the positive feedback!
Best wishes from the UCR team
Triennial Review of Church Heating Costs
Though it meant having to act speedily under executive powers Jessica's survey of the market means we now have one of our major costs locked in for 2027 to 2030 at a saving on our recurrent expenditure of c. £850 per year. That security justifies jumping early in this case in a volatile market
January 15, 2026
Reply from UCR Consultants
Thanks for leaving us a four star review and pleased that Jessica has helped you. As a privately owned business, we really appreciate the positive feedback!
Best wishes from the UCR team
Very efficient and friendly
Very efficient and friendly a completely easy transition to another electricity supplier. I found Jessica personable and knowledgeable.
January 15, 2026
Reply from UCR Consultants
Thanks for leaving us a five star review and pleased that Jessica has helped you. As a privately owned business, we really appreciate the positive feedback!
Best wishes from the UCR team
Reply from UCR Consultants
Thank you for your kind words, we will share your your feedback with the team.
Best wishes from the UCR team!
UCR for our business needs.
Jessica Malvaganama at UCR looks after securing our energy accounts for our business premises .
Jessica not only secures us great prices but more importantly to us she is excellent at helping us sort out our different meter needs and keeping us organised . She is only a call or email away and deals with our enquiries promptly with a friendly approachable manner .
December 16, 2025
Unprompted review
Reply from UCR Consultants
Thanks for your wonderful review - we will make sure Jessica knows!
Easy renewal. Dipti from UCR took me through the…
Dipti from UCR took me through the options and recommended one which I was happy to accept. The signing up process was painless
December 11, 2025
Reply from UCR Consultants
Thank you for your kind words, we will share your your feedback with the team.
Best wishes from the UCR team!
Reply from UCR Consultants
Thank you for your kind words, we will share your your feedback with the team.
Best wishes from the UCR team!
Saved a lot of time on the phone
Saved a lot of time on the phone, very efficient, Saved a lot of money, thanks
December 5, 2025
Reply from UCR Consultants
Thank you for your kind words, we will share your your feedback with the team.
Best wishes from the UCR team!
TIMLEY REMINDERS AND FORWARD PLANNING
December 5, 2025
Reply from UCR Consultants
Thank you for your kind words, we will share your your feedback with the team.
Best wishes from the UCR team!
Sanj helped me massively
Sanj helped me massively, after being stuck with other suppliers for at least 3 months regarding export.
Sanj literally sorted for us less than 2 days
December 11, 2025
Unprompted review
Reply from UCR Consultants
Thank you for your kind words, we will share your your feedback with the team.
Best wishes from the UCR team!
Great deal Great Deal to my enquiries…
They responded well to my enquiries about our renewal proposal and managed to arrange supply without any standing charges which makes a huge difference to our energy bills.
December 5, 2025
Reply from UCR Consultants
Thank you for your kind words, we will share your your feedback with the team.
Best wishes from the UCR team!
Reply from UCR Consultants
Thank you for your kind words, we will share your your feedback with the team.
Best wishes from the UCR team!
straight forward and clear
December 5, 2025
Reply from UCR Consultants
Thank you for your kind words, we will share your your feedback with the team.
Best wishes from the UCR team!
We can always rely on UCR Consultants…
We can always rely on UCR Consultants to find us the best deal when it comes to re-newing our energy provider.
The broker we deal with is friendly yet professional.
We highly recommend using this company.
December 1, 2025
Reply from UCR Consultants
Thank you for your kind words, we will share your your feedback with the team.
Best wishes from the UCR team!
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