Jessica Malvaganama at UCR looks after securing our energy accounts for our business premises . Jessica not only secures us great prices but more importantly to us she is excellent at helping us sor... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
What a relief, a consultant that had a fabulous phone manner, listened, was very informative, went through options and the whole experience was just great. What an absolute breath of fresh air and am... See more
Company replied
We can always rely on UCR Consultants to find us the best deal when it comes to re-newing our energy provider. The broker we deal with is friendly yet professional. We highly recommend using this... See more
Company replied
I absolutely hate cold callers, people telling you they are from your electricity supplier just to fish for details about your contract. BUT these guys are so, so different. Honest prices, and no... See more
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Company details
Written by the company
Giving clients all the options to make informed decisions about their energy supplies, saving them time and money. UCR Consultants is a company dedicated to providing their clients with an impartial, professional service and a fair price for the energy they use. We will provide this service while constantly representing our culture and the work ethic it signifies, ensuring that all of our clients feel valued and understand the work which we undertake. We currently manage over 40,000 supplies for our customers and provide services across energy, water, domestic and energy reduction technology
Contact info
40 Regent Road, LE1 6YJ, Leicester, United Kingdom
- 0116 326 0188
- info@ucrconsultants.co.uk
- ucrconsultants.co.uk
4.6
Excellent
402 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically takes over 1 month to reply
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UCR have guided me through three rounds…
UCR have guided me through three rounds of electricity contract negotiations, and I have always been very satisfied with the prices achieved.
October 20, 2025
Reply from UCR Consultants
Thank you for your 5 star review, we will share your your feedback with the team.
Best wishes from the UCR team!
Reply from UCR Consultants
Thank you for your 5 star review, we will share your your feedback with the team.
Best wishes from the UCR team!
Thank you Amie and UCR
Amie marchington at UCR has helped us get great energy deals for our workshop over the years . She is always helpful and understanding .
October 20, 2025
Reply from UCR Consultants
Thanks for leaving us a five star review and pleased that Amie has helped you. As a privately owned business, we really appreciate the positive feedback!
Best wishes from the UCR team
Thank you to Mr Sanj Singh
Really good experience with this company, particularly Mr Sanj Singh! His patience, expertise, excellent customer service and shining wit, made the process both effortless & enjoyable. He is truly a credit to the company!
October 23, 2025
Unprompted review
Reply from UCR Consultants
Thanks for leaving us a five star review and pleased that Sanj has helped you. As a privately owned business, we really appreciate the positive feedback!
Best wishes from the UCR team
Reply from UCR Consultants
Thanks for your review!
Very good,helpfull and professional
Very good,helpfull and professional
I have been using them for long time never had any problem
September 12, 2025
Reply from UCR Consultants
Thanks for leaving us a five star review. As a privately owned business, we really appreciate the positive feedback!
Best wishes from the UCR team
Building great relationships
It important to our business to create solid relationships and trust who we are dealing with. From the first call I felt confident with the discussion I was having and information Julian was passing on to me. I feel like we are in goods hands with UCR
August 1, 2025
Unprompted review
Reply from UCR Consultants
Thanks for leaving us a review and pleased that Julian has helped you. As a privately owned business, we really appreciate the positive feedback!
Best wishes from the UCR team
Staff are great
July 18, 2025
Reply from UCR Consultants
Thank you for your 5 star review
Best wishes from the UCR team!
Bas has looked after my business for…
Bas has looked after my business for many years now
He contacted me with a reduction on my gas contract that was just so helpful
July 18, 2025
Reply from UCR Consultants
Thanks for leaving us a five star review and pleased that Bas has helped you. As a privately owned business, we really appreciate the positive feedback!
Best wishes from the UCR team
Reply from UCR Consultants
Thanks for leaving us a five star review. As a privately owned business, we really appreciate the positive feedback!
Best wishes from the UCR team
Reply from UCR Consultants
Thanks for leaving us a five star review. As a privately owned business, we really appreciate the positive feedback!
Best wishes from the UCR team
Ryan was very helpful and made the…
Ryan was very helpful and made the process easy followed up on time and all in all a good experience
July 18, 2025
Reply from UCR Consultants
Thanks for leaving us a five star review and pleased that we were able to help you. As a privately owned business, we really appreciate the positive feedback!
Best wishes from the UCR team
was really helpful in filling out…
was really helpful in filling out paperwork and explaining the terms
July 18, 2025
Reply from UCR Consultants
Thanks for leaving us a five star review. As a privately owned business, we really appreciate the positive feedback!
Best wishes from the UCR team
Cold callers pretending to represent your supplier to get through
Horrible bunch of liars/scammers. Rang our offices again and again pretending to represent our existing supplier until one of our staff believed them and passed out my personal mobile number. Called them out on this when they rang my mobile and asked them to leave my business alone then hung up. They still called back straight away again to try explain why I should speak to them, had to be more forthright the second time.
I will be reporting to the regulator as they are deliberately misleading people and judging from the other reviews it is not just me who has experienced this. Wouldn't trust any business who think this is acceptable practice.
July 17, 2025
Unprompted review
Reply from UCR Consultants
Thank you for bringing this to our attention. We do not pester customers and do not mislead. We will listen to the calls and deal with the mentioned calls if you were mislead and take appropriate action. Please accept our apologies for any misunderstanding.
Best wishes from the UCR team!
Process was swift.
July 9, 2025
Reply from UCR Consultants
Thanks for leaving us a five star review. As a privately owned business, we really appreciate the positive feedback!
Best wishes from the UCR team
Avoid at all costs
Avoid at all costs, this company have cost me thousands of pound of extra charges. Contract did not go through with energy company till a month later. Rang them multiple times, each time I was told they had a call with energy company to resolve and would get a call back and it never happened. Made a complaint to their customer services, zero response. Terrible outfit
March 14, 2025
Unprompted review
Reply from UCR Consultants
Thank you for bringing this to our attention. I have been advised that a member of out complaints team is investigating the matter. As you can see from the positive feedback below, we always try and do the best by our customers. I am confident the complaints team will come to you with a fair resolution.
Best wishes from the UCR team
The agent went above and beyond to help
June 12, 2025
Reply from UCR Consultants
Thanks for leaving us a five star review. As a privately owned business, we really appreciate the positive feedback!
Best wishes from the UCR team
Very simple procedure to swap
Very simple procedure to swap. Would definitely use again. Amie was very helpful and I would be happy to deal with her again.
June 12, 2025
Reply from UCR Consultants
Thanks for leaving us a five star review and pleased that Amie has helped you. As a privately owned business, we really appreciate the positive feedback!
Best wishes from the UCR team
Reply from UCR Consultants
Thank you for your 5 star review, we will share your your feedback with the team.
Best wishes from the UCR team!
Great service from Brad..
Great service from Brad..
I,m not a customer who puts the price first . Its about service and being able to speak top someone I can relate to who I can contact directly who in the future will handle any issues promptly and efficiently.
Brad will be my personal account manager going forward and If our future business is as smooth as my transfer then I will be a very happy customer indeed !
Highly recommended. I would ask to speak with him directly when you call.
A Smyth( The Salon)
May 16, 2025
Unprompted review
Reply from UCR Consultants
Thanks for leaving us a five star review and pleased that Bradley has helped you. As a privately owned business, we really appreciate the positive feedback!
Best wishes from the UCR team
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