Banner for Udora

Udora Reviews 415

TrustScore 4 out of 5

3.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Absolute horrible flowers Painted, dried out, plastic like - so disappointed My friend loves evil eye and i found these evil eye flower arrangement to gift her, it was so embarrassing to see what... See more

Company replied

Rated 4 out of 5 stars

There was a small issue with system, so delivery a bit delayed. But flower itself as ordered, good service and kind compliment from their team. Well done!

Company replied

Rated 4 out of 5 stars

What is great is that you can get beautiful flowers, bouquets to your budget at anytime, really ANY. Had an emergency once and they delivered at 11pm. The customer care is of great service and won’t l... See more

Company replied

Rated 5 out of 5 stars

I send sunflower bouquet and tulips bouquet to my teachers in Ajman. Ordered on website, many local shops to choose, very convenient. One of dliveries was little bit late but they told me before

Company replied

Company details

  1. Flower Delivery
  2. Bakery
  3. Flower Market
  4. Gift Shop
  5. Online Marketplace
  6. Pastry Shop

Written by the company

Udora is a global marketplace for flowers and gifts, created to bring the warmth of real human connection into a digital world. Inspired by the idea of a touch carried across distance, our mission is to help people feel closer to the ones they love, no matter where they are. We connect customers with trusted local florists and independent artisans in 50+ countries, offering everything from fresh bouquets and cakes to curated gift sets, home decor, and unique handcrafted pieces. By partnering with smaller shops, we make every gift feel thoughtful and personal, while also helping local businesses grow and reach more customers worldwide. Udora is built around accessibility, sensory experience, and authentic connection. With same-day delivery options in many locations, an easy-to-use platform, and a photo before delivery feature, we make gifting transparent and reassuring. Every order is designed to help customers share emotions that go beyond the screen — warmth, presence, celebration, comfort, and joy. Whether it’s a birthday, thank-you, romantic gesture, or spontaneous surprise, Udora helps turn distance into closeness and everyday moments into lasting memories.


Contact info

3.9

Great

TrustScore 4 out of 5

415 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Good variety and options but not as requested

Good variety and options , quick response and fast delivery .
The arrangement sent was not what i exactly requested ; I chose something with mainly white , yellow and green colors and what was sent had very minimal white flowers as per the photo shared by them and also there were some details that i did not like and was different from the photo on the site.
They sent me an email with the arrangement and before i approve or not they sent it to the recipient.

November 29, 2025
Udora logo

Reply from Udora

Thank you for your feedback. We understand that receiving a bouquet that doesn't meet your expectations can be disappointing. If your bouquet significantly differs from the one on the website, we encourage you to open a dispute within three days of receiving the delivery by rating your order with 1 or 2 stars. Therefore you'll submit a request for compensation. Flowwow team

Rated 1 out of 5 stars

They delivered something different from…

They delivered something different from what I ordered and it was 10 hours late.

November 29, 2025
Udora logo

Reply from Udora

Thank you for letting us know about the delivery issue. That's definitely not the experience we want for you! To get things sorted and see about some compensation, just rate your order with 1 or 2 stars and open a dispute. We'll take a close look and get back to you. To track the progress of your dispute, please send an email to feedback@flowwow.com with your order number included. Truly yours, Flowwow

Rated 1 out of 5 stars

The cake was described as 30cm…

The cake was described as 30cm diameter, but came only 15cm. And came 3 hours later.

November 28, 2025
Udora logo

Reply from Udora

We're sorry to hear the order didn't meet your expectations. In the dispute chat, you can discuss the situation with the store and propose a resolution.

If you can't reach an agreement, a Flowwow expert will join the chat and make a decision —this usually takes up to five days. Flowwow team

Rated 5 out of 5 stars

Perfect flowers

Perfect flowers

November 20, 2025
Udora logo

Reply from Udora

Wow, 5 stars! We're blooming for you 🌸 Keep an eye out for more ways to spread the joy with us 😊Truly yours, Flowwow

Rated 5 out of 5 stars

Very Happy

Speed, value for money and quality. Very happy

November 14, 2025
Udora logo

Reply from Udora

Thanks for the great rating 😉 Flowwow team

Rated 4 out of 5 stars

On time delivery

On time delivery. Flowers were mostly fresh, still good be a bit fresger

November 14, 2025
Udora logo

Reply from Udora

Thanks for your rating! We appreciate your feedback and are always looking for ways to improve. Flowwow team

Rated 5 out of 5 stars

We selected a red rose bouquet for our…

We selected a red rose bouquet for our corporate event in Dubai. Delivery was smooth, and coordination with the florist was excellent!

November 19, 2025
Unprompted review
Udora logo

Reply from Udora

Thanks for your feedback! We're happy you enjoyed the bouquet and the work of our sellers. Keep an eye out for new offerings 😊 Flowwow team

Rated 5 out of 5 stars

Amazing experience!

System to place the order is simple, flexible, and really full of options. Customer Service people very king and proactive. Delivery was smooth and in time

November 20, 2025
Udora logo

Reply from Udora

Thank you for your feedback 😊 We're dedicated to keeping you happy with Flowwow.

Rated 5 out of 5 stars

Delivery was on time and gorgeous bouquet

Delivery was on time, boutique was so beautiful and exactly how I requested, it was easy to order and follow up with my order, although I placed the order prior to the date I requested. Overall great experience

November 13, 2025
Udora logo

Reply from Udora

Thank you for your rating! We're always happy to hear from our customers 🥰 Flowwow team

Rated 1 out of 5 stars

Flowers ordered

We ordered flowers from this website in Dubai and the delivery time was between 60 minutes to 80 minutes, but it came after 4 1/2 hours the event which we needed the flowers for finished before the flowers arrived and we just had to trash the flowers which we paid almost $125 us dollars

November 20, 2025
Udora logo

Reply from Udora

Thank you for bringing this situation to our attention. We're sorry for the inconvenience you've experienced. To help us resolve this issue, please send your order number to feedback@flowwow.com – we will work directly with the seller. We recommend opening a dispute within three days of delivery. You can do this by rating the order with one star. Flowwow team

Rated 5 out of 5 stars

Very good services.

Very good services.. Definitely recommended

May 17, 2025
Udora logo

Reply from Udora

We are so happy you're recommending us! It truly motivates us to keep continuously improving our service ✌️ Flowwow team

Rated 5 out of 5 stars

Quick

Quick, affordable, fresh. The sunflower bouquet came exactly at noon just as I asked (ordered in Ajman)

November 16, 2025
Unprompted review
Udora logo

Reply from Udora

Thank you for your feedback 😊 We're dedicated to keeping you happy with Flowwow.

Rated 5 out of 5 stars

Needed a tulips bouquet in Dubai the…

Needed a tulips bouquet in Dubai the same evening. Found a local florist online, clicked, done ✅

November 13, 2025
Unprompted review
Udora logo

Reply from Udora

Thank you for your feedback 😊 We promise to continue delivering great experiences to you. Flowwow team

Rated 5 out of 5 stars

Nice service, beautiful flowers!

Delivery was great and flowers were exactly as in the picture

November 13, 2025
Udora logo

Reply from Udora

Thank you for your rating! We're always happy to hear from our customers 🥰 Flowwow team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look