Absolute horrible flowers Painted, dried out, plastic like - so disappointed My friend loves evil eye and i found these evil eye flower arrangement to gift her, it was so embarrassing to see what... See more
Company replied
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See what reviewers are saying
There was a small issue with system, so delivery a bit delayed. But flower itself as ordered, good service and kind compliment from their team. Well done!
Company replied
What is great is that you can get beautiful flowers, bouquets to your budget at anytime, really ANY. Had an emergency once and they delivered at 11pm. The customer care is of great service and won’t l... See more
Company replied
I send sunflower bouquet and tulips bouquet to my teachers in Ajman. Ordered on website, many local shops to choose, very convenient. One of dliveries was little bit late but they told me before
Company replied
Company details
Written by the company
Udora is a global marketplace for flowers and gifts, created to bring the warmth of real human connection into a digital world. Inspired by the idea of a touch carried across distance, our mission is to help people feel closer to the ones they love, no matter where they are. We connect customers with trusted local florists and independent artisans in 50+ countries, offering everything from fresh bouquets and cakes to curated gift sets, home decor, and unique handcrafted pieces. By partnering with smaller shops, we make every gift feel thoughtful and personal, while also helping local businesses grow and reach more customers worldwide. Udora is built around accessibility, sensory experience, and authentic connection. With same-day delivery options in many locations, an easy-to-use platform, and a photo before delivery feature, we make gifting transparent and reassuring. Every order is designed to help customers share emotions that go beyond the screen — warmth, presence, celebration, comfort, and joy. Whether it’s a birthday, thank-you, romantic gesture, or spontaneous surprise, Udora helps turn distance into closeness and everyday moments into lasting memories.
Contact info
Dubai, U.A.E.
- +97145401249
- hello@udora.com
- udora.ae
3.9
Great
415 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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Reply from Udora
Thank you for your feedback! We’re happy to hear the delivery was fast 😊
We appreciate your support and hope to serve you again soon.
Flowwow team
Too much late not as the mentioned time…
Too much late not as the mentioned time at all
February 13, 2026
Reply from Udora
Thank you for letting us know about the delivery issue. That's definitely not the experience we want for you! To get things sorted and see about some compensation, just rate your order with 1 or 2 stars and open a dispute. We'll take a close look and get back to you. Truly yours, Flowwow
The order was received but it was…
The order was received but it was disappointing to see that the roses were not fresh and all of them almost disintegrated with most of the petals falling apart.
The packing was wrapped so tightly that it had damaged a number of the stems.
All in all, this was a very disappointing experience for the money spent.
February 13, 2026
Reply from Udora
We're sorry your order didn't meet expectations. Freshness and careful handling are essential for flowers.
We see you've already opened a dispute and the seller has approved a full refund. The money will be returned to your card within 10 business days — the exact timing depends on your bank.
We hope you'll consider giving us another chance in the future. We're committed to making sure experiences like this don't happen again.
Best regards, Flowwow team
Reply from Udora
Thank you for your feedback 🎀 Happy you enjoyed our quality! We strive to make every order a 10 out of 10 experience. Your Flowwow team
Overall OK
Overall OK, presentation wasn't the best. Flowers weren't in any water and as a result they arrived looking a bit withered
February 13, 2026
Reply from Udora
Thank you for your feedback. We understand that receiving a bouquet that doesn't meet your expectations can be disappointing. We encourage you to open a dispute within three days of receiving the delivery by rating your order with 1 or 2 stars. Therefore you'll submit a request for compensation. Flowwow team
Reply from Udora
Thank you for 5 stars 😊 Flowwow team
very satisfied
my order has been delivered on time and the flower is beautiful and my wife likes the color of it.
February 13, 2026
Reply from Udora
Thank you for your rating! We're always happy to hear from our customers 🥰 Flowwow team
Easy to use and convenient
Overall easy to browse, order and service was excellent. All worked out well.
February 13, 2026
Reply from Udora
We're glad you had a great experience 😉 Thanks for the feedback! Flowwow team
Good quality of the flowers and the…
Good quality of the flowers and the service. Speedy delivery, good presentation.
February 12, 2026
Reply from Udora
We're glad you had a great experience 😉 Thanks for the feedback! Flowwow team
It was sent for a friend
It was sent for a friend,
She was not at home
I left a medsage saying leave it outside the door
The driver took back the bouquet
Also i lost the ref number and shop name
Now i cannot get it back
February 11, 2026
Reply from Udora
Thank you for bringing this situation to our attention. We're sorry for the inconvenience you've experienced. To help us resolve this issue, please send your phone number to feedback@flowwow.com. Flowwow team
Amazing as the picture
February 11, 2026
Reply from Udora
Thank you for your rating! We're always happy to hear from our customers 🥰 Flowwow team
Reply from Udora
Thank you for your rating! We strive to ensure that you receive excellent service and can please your loved ones. Flowwow team
Super flower shop web is in town
What is great is that you can get beautiful flowers, bouquets to your budget at anytime, really ANY. Had an emergency once and they delivered at 11pm. The customer care is of great service and won’t let you go unsatisfied. Finally the flower shops are accessible so you can contact them for details or changes .
February 4, 2026
Reply from Udora
Thanks for your rating! We appreciate your feedback and are always looking for ways to improve. Let us know what we can do to earn that perfect 5-star rating. Flowwow team
The flowers were beautiful
The flowers were beautiful, the price was reasonable & the service was incredible. I will use them always in the future.
February 3, 2026
Reply from Udora
Thank you for your rating! We're always happy to hear from our customers 🥰 Flowwow team
Quality of bouqiets absolutely does not…
Quality of bouqiets absolutely does not match with pictures!
February 10, 2026
Reply from Udora
We're sorry to hear the order didn't meet your expectations. If the product doesn't match the description, you can open a dispute within three days of delivery to claim compensation. To do so, rate the order with 1 star. We value your review and are always striving to improve.
Yours, Flowwow
I ordered on Friday promised 3 hours…
I ordered on Friday promised 3 hours delivery paid £50 for delivery it only got delivered today 4 days later
February 10, 2026
Reply from Udora
Thank you for your review! We are very sorry that you gave us such a low rating. In your order, you selected the option “Specify the recipient's address and time.” The date and delivery time were chosen by the recipient; we did not intervene in any way.
We would be very grateful if you could reconsider your rating. Flowwow team
Satisfied with the service
Satisfied with the service. Delivered on time and my husband was happy..
February 7, 2026
Reply from Udora
Thank you for your rating! We're always happy to hear from our customers 🥰 Flowwow team
I liked it but it was not showing small…
I liked it but it was not showing small in the picture
February 7, 2026
Reply from Udora
Thank you for your feedback and trust 😉 Your Flowwow
Good service and response time
Good quality flowers and an amazing response time. Not a single minute issue for delivery services.
February 7, 2026
Reply from Udora
Thank you for your rating! We're always happy to hear from our customers 🥰 Flowwow team
quality and delivery 👍
quality and delivery as promised ;
recommended for any quick occasions
February 6, 2026
Reply from Udora
Thank you for your rating! We're always happy to hear from our customers 🥰 Flowwow team
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