I tried to reply to feedback on the Davies co. That deal with UIA insurance, claims .but it would not send. However they were excellent an my claim for storm damage was resolved and paid within 2 we... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
dissapointed at the above inflation increase tbh also there is no where to complain online seems that like all other companies that repeat customers are screwed over in order to offer go... See more
Company replied
Been with this broker for 9 years, they insured my home through Covea insurance, an awful french mutual insurance company, best avoided, UIA started out as a partner to trade unions, you would have th... See more
I had a leakage in my kitchen due to a stop tap leaking i fixed it, the assessors came out said its a straight forward complaint and would be covered, i installed the floor 18 months ago so damage... See more
Company replied
Company details
Information provided by various external sources
Insurance for trade union members.
Contact info
Kings Court, London Road, SG1 2TP, Stevenage, United Kingdom
- 01438761776
- uia.co.uk
2.4
Poor
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The gentleman who l dealt with I think…
The gentleman who l dealt with I think his name was Rob was very kind and helpful all the time I was speaking to him very good I hope all of your people are the same he is a credit to the firm.
March 9, 2022
Reply from UIA Insurance Ltd
Many thanks for taking the time to write a review, I have passed your lovely feedback onto Rob. I do believe you will have received the same level of service from everyone in our sales team.
Competitive quotes
Competitive quotes. Good telesales who can actually answer questions. Easy to deal with face to face or online n
February 27, 2022
I think you are straight fortright and…
I think you are straight fortright and clear about your policy also not over price am looking forward to the future.
February 25, 2022
Great customer service
I had to change lender simply because they couldn't didn't cover what I needed, but anytime I have got in touch with them for documents etc. which I need, they pick up the phone quickly and are always friendly, and efficient. Highly reccomend.
February 25, 2022
Unprompted review
The experience dealing with UIA…
The experience dealing with UIA Insurance from beginning to taking out insurance was excellent. The person on the line was friendly and helpful.
February 24, 2022
I am unable to write much as the only…
I am unable to write much as the only experience I have had with you was at the beginning when I first took out my policy; since then nothing, so I feel unable to enlarge on my rating which is based on my initial experience with you.
February 24, 2022
I am very happy with this insurance
February 23, 2022
Excellent service as always
February 22, 2022
No faults
No faults. Brill customer service. My insurance in now a lot cheaper than what it was
February 22, 2022
Highly recommend
Excellent customer service the gentleman was very polite and answered a couple of questions I had and helped me to decide what I wanted and needed. I don't know about claiming and hopefully won't need to . I would definitely recommend UIA based on the knowledge and the telephone conversation and the price was excellent .
February 22, 2022
Easy to start up
February 22, 2022
Found them very helpful and would…
Found them very helpful and would certainly recommend them
February 22, 2022
happy with the service so far
February 22, 2022
Very easy to apply and very helpful.
February 22, 2022
I was very impressed with the insurance…
I was very impressed with the insurance company. They trusted me and were quick to pay out. Many thanks I highly recommend them.
February 22, 2022
Reply from UIA Insurance Ltd
Thank you for sharing your claims experience with us.
Excellent Employees
I contacted UIA Insurance for a home contents quote. The customer advisor was friendly, helpful and very knowledgeable.
The quote I received was so amazing that I took out the policy with UIA immediately.
Luckily I haven’t needed to make a claim as yet.
February 22, 2022
Reply from UIA Insurance Ltd
Thank you sharing your experience of taking out insurance with us.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.