UK Debt Advice Reviews 590

TrustScore 2 out of 5

2.0

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Rated 1 out of 5 stars

Asked for options regarding debt and they tried selling me and Iva, they said they didn't recommend any other option. Also got really standoffish when I asked about a pause, and the advice really wasn... See more

Rated 1 out of 5 stars

Cold called my wife trying to hard sell an IVA, luckily I am a FA asked very pointed questions around how this would effect the credit file. was flat out lied to told the wrong information around impl... See more

Rated 1 out of 5 stars

Untrustworthy, push you to make the wrong decision and coach you through the stage that should pull those concerns up. Then after telling them I have zero interest, to stop contacting me and to... See more

Rated 1 out of 5 stars

I am appalled that after my IVA being declined, ALL my debts have gone straight to debt collection, something Debt Advice did NOT cover with me. I am now absolutely in a worse situation with the only... See more

Company details

  1. Insolvency Service

Written by the company

UK Debt Advice is one of the UK’s most trusted providers helping people manage their debts affordably, taking pride in providing clear, honest and transparent advice at all times. What makes UK Debt Advice different? At UK Debt Advice, we are committed to helping people find the right debt solution for their needs so they can work towards a future free from unsecured debts. We have helped thousands of people in debt and specialise in providing services that are built to meet the individual requirements of each customer. To get expert debt help, please do not hesitate to contact our friendly team today… We look forward to hearing from you.

UK Debt Advice

Written by the company

UK Debt Advice is one of the UK's largest debt counselling services company, fully licensed and regulated.
We have a longstanding commitment to treat all customers the way we want to be treated - with respect, support and kindness.

Contact info

2.0

Poor

TrustScore 2 out of 5

590 reviews

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Rated 5 out of 5 stars

Credifix brilliant

Credifix helped me a lot with my debt very helpful and quick service gave me 100% reassurance
Customer service is brilliant and always there for any questions or doubts
Also monthly amount which is affordable
Would highly recommend

Rucksana

May 6, 2021
Rated 1 out of 5 stars

Untrustworthy

Untrustworthy, push you to make the wrong decision and coach you through the stage that should pull those concerns up.

Then after telling them I have zero interest, to stop contacting me and to not make any contact with me or my creditors. I received an email this morning saying things were all in hand and moving forward.

I reminded them politely that I have several email chains telling then to discontinue and not contact me so we'll see how it goes.

Been flagged so I look forward to presenting my evidence 👍

May 6, 2021
Rated 5 out of 5 stars

Creditfix is Amazing they did all hard…

Amazing they did all hard work for me and Im now paying an affordable payment to clear my debt.

March 1, 2021
UK Debt Advice logo

Reply from UK Debt Advice

We are pleased that you are on the road to having your Credit Fixed! You were a pleasure to deal with and we are happy it’s now affordable and manageable. Please don’t hesitate to get in touch with us if you need anything. Thanks, The UKDA Team

Rated 5 out of 5 stars

Very nice team

Very nice team, everything explained and support through.

February 28, 2021
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Reply from UK Debt Advice

Pleased to hear the positive feedback, Thanks! The UKDA Team

Rated 5 out of 5 stars

Very helpful and made everything as…

Very helpful and made everything as easy as possible during a difficult time. Very professional and easy to talk to

February 28, 2021
UK Debt Advice logo

Reply from UK Debt Advice

Your comments mean so much to us and we are so pleased that we were able to help in these challenging times. Best wishes, The UKDA Team

Rated 5 out of 5 stars

Great company i highly recommend

They really helped me through a dark time, it took me a long time to pick up the courage to sort my debts out and they made me feel like im not alone and helped me every single step of the way

February 28, 2021
UK Debt Advice logo

Reply from UK Debt Advice

We are all so happy they you got the help you so rightly deserved and that there is now light at the end of the tunnel for you. You are never alone and we are here if you need us at any time! Best wishes, The UKDA Team

Rated 5 out of 5 stars

They were personal

They were personal, understanding and really friendly throughout. They made a difficult situation a lot easier to manage.

February 26, 2021
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Reply from UK Debt Advice

Happy to be of friendly service to you, Best wishes, The UKDA Team

Rated 5 out of 5 stars

They are great help and they don't …

They are great help and they don't push u too go with them best thing that made me stress free thanks

February 26, 2021
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Reply from UK Debt Advice

You're very welcome! Best wishes, The UKDA Team

Rated 5 out of 5 stars

I can’t thank these guys enough

I can’t thank these guys enough, excellent service and so helpful. Would 100% recommend them to anybody. I’m very happy my debts are now managed.

February 1, 2021
UK Debt Advice logo

Reply from UK Debt Advice

Thanks for your lovely words and recommending us to others in need of financial help. Best wishes, The UKDA Team

Rated 5 out of 5 stars

I phoned and everything was explained…

I phoned and everything was explained to me and all options offered and I was helped every step of the way, even when I was unsure a lady I called, talked me through it all and was very understanding and patient, Lisa I think it was, thanks.

January 27, 2021
UK Debt Advice logo

Reply from UK Debt Advice

We are so happy that everything was dealt with quickly and efficiently for you. You can now take the weight of your shoulders as everything is under control! Wishing you all the very best The UKDA Team

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