Diamondpaintinggifts Reviews 

326
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

I have been using Uk Diamondpainting Gifts for a couple of years now and have recently had my first experience with customer services. I received a lovely email from Helen as I had not selected a suit... See more

Rated 5 out of 5 stars

I ordered a custom diamond painting and somehow managed to not upload my chosen image. This morning I received an email informing me of my oversite and whin a few short hours received a reply to infor... See more

Rated 3 out of 5 stars

The order is sent from China and took about 3 weeks. Easy to communicate through messenger. Wrong colour magnetic frame sent and one packet of diamonds missing from one kit that is now being sent. Don... See more

Rated 5 out of 5 stars

Amazing kits, I have approx 10 kits and loads more on the way as I just cannot stop buying them and I would recommend you get them from here. The customer support is the best that I have ever come ac... See more

4.5

Excellent

TrustScore 4.5 out of 5

326 reviews

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4.5

All reviews

(326)

5 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Recommended seller

I made a mistake on my order so contacted the company. They responded in the same day and corrected the mistake. Communication was excellent. They were friendly and helpful and I love their products. I highly recommend them.

April 26, 2023
Unprompted review
Rated 5 out of 5 stars

Great diamond art

Great selection of diamond art.. customer service is brilliant, very quick to reply and help me out..can't wait to order more 😁

April 26, 2023
Unprompted review
Rated 5 out of 5 stars

I have recently had to use their…

I have recently had to use their aftercare service and they have been very helpful -unfortunately it was my own fault as I had ordered the wrong item🙆.
I am always pleased with the Diamond Painting kits I have received and just love doing them.
I certainly will be ordering more shortly.

April 6, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent company

I have been doing Diamond painting for 2 years, this company have an amazing choice of paintings. The communication is good, posting is quick with fast delivery. Highly recommended.

March 31, 2023
Unprompted review
Rated 5 out of 5 stars

diamond art pictures

My items didn't arrive at 1st but after contacting the company they sent my order back out again
They were very quick in answering my emails
I ordered some religious ones and they will look great when done
I also ordered the picture frames

March 30, 2023
Unprompted review
Rated 5 out of 5 stars

i love this site

i love this site, excellent service,when i emailed, i had a fast response, ive tried a few sites but the quality speaks for itself, i had a few out of stock which came today, thank you so much for the free diamond art kit

March 27, 2023
Unprompted review
Rated 5 out of 5 stars

No need to worry

Ordered a customized diamond painting and was worried I made a mistake..emailed them about my concerns and got a reply straight away...can't fault the customer service... excellent and put my mind at rest...looking forward to receiving my order

March 24, 2023
Unprompted review
Rated 5 out of 5 stars

Fast response...Email the team regarding an order…

Emailed the team regarding an order enquiry. Had a very quick response. They had looked into my order and said it was being dealt with . So nice to have a speedy response . Will definitely be ordering from this site again . Previous orders have been very good . A very happy crafter

March 18, 2023
Unprompted review
Rated 5 out of 5 stars

Great Service

Ordered some keyrings was a little dubious but reviews were good.

Items easy to order and expected a long wait, order placed and arrived 7 days after dispatch

Very happy and will use again.

March 17, 2023
Unprompted review
Rated 4 out of 5 stars

Need better CS and updates

Horrible customer services
No reply on messenger or email
Placed an order on 24.02, today is 11th of March and still no progress on the order
As there is no reply cannot even claim my money back
Update: received a reply that items were out of stock and received the order

March 11, 2023
Unprompted review

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