I have been using Uk Diamondpainting Gifts for a couple of years now and have recently had my first experience with customer services. I received a lovely email from Helen as I had not selected a suit... See more
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I ordered a custom diamond painting and somehow managed to not upload my chosen image. This morning I received an email informing me of my oversite and whin a few short hours received a reply to infor... See more
The order is sent from China and took about 3 weeks. Easy to communicate through messenger. Wrong colour magnetic frame sent and one packet of diamonds missing from one kit that is now being sent. Don... See more
Amazing kits, I have approx 10 kits and loads more on the way as I just cannot stop buying them and I would recommend you get them from here. The customer support is the best that I have ever come ac... See more
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Had a problem with my Parcels but…
Had a problem with my Parcels but spoken with them and it’s been resolved thanks
Recommended seller
I made a mistake on my order so contacted the company. They responded in the same day and corrected the mistake. Communication was excellent. They were friendly and helpful and I love their products. I highly recommend them.
Great diamond art
Great selection of diamond art.. customer service is brilliant, very quick to reply and help me out..can't wait to order more 😁
Great service
Very helpful ordered a memorial diamond…
Very helpful ordered a memorial diamond painting of my mum can’t wait to receive and make a start
Absolutely brilliant service and…
Absolutely brilliant service and beautiful pictures, many thanks
I have recently had to use their…
I have recently had to use their aftercare service and they have been very helpful -unfortunately it was my own fault as I had ordered the wrong item🙆.
I am always pleased with the Diamond Painting kits I have received and just love doing them.
I certainly will be ordering more shortly.
I have recently started doing diamond art
I have recently started doing diamond art. I find it to be very therapeutic takes your mind of Any worries you may have. The end product is lovely, I have given this as presents which have really pleased friends and relatives.
great to deal with very helpful
Excellent company
I have been doing Diamond painting for 2 years, this company have an amazing choice of paintings. The communication is good, posting is quick with fast delivery. Highly recommended.
Fast delivery
Fast delivery. Customer service has a quick response to an issue that has been resolved quickly
diamond art pictures
My items didn't arrive at 1st but after contacting the company they sent my order back out again
They were very quick in answering my emails
I ordered some religious ones and they will look great when done
I also ordered the picture frames
I received the marvel and disney one
I received the marvel and disney one. They are OK, the money I spent I thought the detail would better.
i love this site
i love this site, excellent service,when i emailed, i had a fast response, ive tried a few sites but the quality speaks for itself, i had a few out of stock which came today, thank you so much for the free diamond art kit
No need to worry
Ordered a customized diamond painting and was worried I made a mistake..emailed them about my concerns and got a reply straight away...can't fault the customer service... excellent and put my mind at rest...looking forward to receiving my order
Very polite and helpful
Fast response...Email the team regarding an order…
Emailed the team regarding an order enquiry. Had a very quick response. They had looked into my order and said it was being dealt with . So nice to have a speedy response . Will definitely be ordering from this site again . Previous orders have been very good . A very happy crafter
Great Service
Ordered some keyrings was a little dubious but reviews were good.
Items easy to order and expected a long wait, order placed and arrived 7 days after dispatch
Very happy and will use again.
The company has saved me alot of time…
The company has saved me alot of time by including tools with my kit. I would of had to of look elsewhere.
Need better CS and updates
Horrible customer services
No reply on messenger or email
Placed an order on 24.02, today is 11th of March and still no progress on the order
As there is no reply cannot even claim my money back
Update: received a reply that items were out of stock and received the order
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