This website must be one of the easiest to navigate. As an OAP I'm not very au fait with using a computer, but this was so simple. I very quickly found what I wanted and when I looked for advice on... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Easy to order with this company, fast turn around time. They were EXTREMELY helpful when there was a slight error with my last order and resolved it without delay. I have had really good results with... See more
The website was extreme easy to navigate. It clearly displayed all the products for sale and all the various options to purchase and get best prices. Clear and well displayed iformation was given on... See more
Website easy to navigate, price of product was also good. lux have also kept me up to date via email regarding the status of my order which is due to arrive later today & only placed my order yesterda... See more
4.6
Excellent
6K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 64% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Ordering was easy
Ordering was easy, price is good . I will do another review when I get the product and try it out.
July 26, 2026
Unprompted review
Easy purchase and a free gift in CAD
Easy purchase and a free gift in CAD
Communication clear easy to use website 5 out 5 would recommend for ease of purchase
July 25, 2026
Unprompted review
Picking my items was very easy as each…
Picking my items was very easy as each product tells you in detail what it does which makes buying the right product for you easy and check out was also a breeze can’t wait to try my LUX SKIN!!!
July 26, 2026
Unprompted review
Easy to use site
Easy to use site, great prices. Love the range of products
July 25, 2026
Unprompted review
Very easy to order….
Very easy to order….. for transparency, I was offered the chance to get a refund for this review. The product had not yet arrived, this is just about the website.
July 25, 2026
Unprompted review
I’ve used this website many times
I’ve used this website many times
I rate all the products and the website is very easy to use
July 25, 2026
Unprompted review
You’ve created a beautiful website
You’ve created a beautiful website, aesthetically pleasing and easy to navigate. Beautiful product pictures and the ads on social media always catch my attention
July 25, 2026
Unprompted review
Easy to use website
Easy-to-use website, easy to navigate, and easy to buy. Looking forward to using the product; it looks well packaged, and I love the affordable option to add extra replacement heads.
July 25, 2026
Unprompted review
Love these products have been using for…
Love these products have been using for a couple of years now and my skin is amazing
July 23, 2026
Unprompted review
Hooked on Lux
I got so hooked when Lux came up on both my socials. Went on with research for reviews as I do not want to commit without first making sure it's legit and not just promo.
Ordering was a breeze without any hassle
July 25, 2026
Unprompted review
The website is clunky
The website is clunky. I tried searching for skincare and it took me to the devices section. Basically nothing was in the right tab.
July 25, 2026
Unprompted review
Easy site to navigate
Easy to navigate the site,I went through a email the vendor had sent me which said I would get a free gift and free shipping but when I put my order in I was charged a shipping fee but I didn’t mind as the price was good and value for money.
July 24, 2026
Unprompted review
So easy to order
So easy to order, fab offers, brilliant products. I have almost all of the gadgets and use them daily.
July 24, 2026
Unprompted review
Very easy to find product I wanted to order
Very easy to find product I wanted to order. Simple check out and discounts offered.
July 24, 2026
Unprompted review
Some information not available
I had to google what each of the products benefits were outside of the website because it didn't really explain, other than that it was OK.
July 12, 2026
Unprompted review
I did not have any issues placing my…
I did not have any issues placing my order. Im very satisfied
July 23, 2026
Unprompted review
Dreadful product and company
I used their Glass Skin micro infusion serum and it immediately reacted with my skin requiring medical attention and antibiotics. I contacted the company several times and got the same robotic email saying it cannot be returned or refunded, which strictly goes against their guaranteed returns and refund policies. Do not use this brand because they do not stand behind their products and threfore trade illegally under false presences.
June 5, 2026
Unprompted review
QUICK RESPONCE FAST DELIVERY
QUICK RESPONCE FAST DELIVERY
OVERALL VERY GOOD EXPERIENCE. HAVE PURCHESED SEVERAL TIMES
May 17, 2026
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.