MansionBet Reviews 

Early indication(joined late April) is that they are a decent reputable betting company with attractive offers and promotions. Only negative so far is the time they sometimes take to confirm withdrawals.

Ivan was very professional and dealt with my query perfectly. Thankyou Ivan! :)

The site is easy to navigate and responds swiftly. Very user friendly and highly recommendable

STAY AWAY FROM THESE LOT!! very poor customer service. My withdrawal is still missing despite me providing my bank statements to prove that it did not arrive into my bank account they are still refusing to investigate or trace the payment from there side and keep telling me to contact my bank. After speaking me to my bank I been told that it's the responsibility of the beneficiary bank to trace the payment however they are refusing to trace this payment. I feel like i have been robbed they keep telling me it's processed from there side but I haven't received my money. It's not even about the amount it's about the principals. STAY AWAY I bet with several bookmakers and I am very very disappointed. They keep cutting me off when I try to phone and plead to them I made the withdrawal last month and i still haven't got it...I will keep trying to get my money but I will never use these lot again and advice all the people reading this review not to either. Terrible absolutely terrible I would give no stars if I could ...

Exactly why I closed the account!

If you actually read the review I've closed the account hence you can't locate my details even though I've stated this TWICE!

Your copy and paste replies can be added to the other 10 disappointing points I made.

I don't need to contact you to explain
my comments as I couldn't careless how you operate as I'm now with a bookmaker who is professional and respects their customers.

COULDNT BE ANY WORSE. AVOID AT ALL COSTS.
Owed over £500 after a system glitch on roulette. After admitting there were system errors all that day they haven’t offered me a penny back. Unable to speak to anyone with authority over the phone and they never respond to emails. I will be seeking legal advice over this!

Been vip with the majority of online bookmakers and mansion bet is by far the best!!!!! Direct whats app communication with pablo(vip account manager) and nothing is ever too much trouble for him to sort out. He’s Quick and Thorough with everything i have asked of him. During co id obviously been no hospitality events to attend but that hasn’t stopped mansion bets generosity from luxury hampers to free just eat vouchers. Cannot speak highly enough of pablo and the team!!!!! Great bonuses and free bets that are by far more regular than any other company ive used. 5*

Customer support on bonuses offered by MansionBet far superior than competitors. Wish there was more goal scorer bets available across other leagues and not just the top few big leagues. Other than that excellent site.

I have now requested multiple four figure withdrawals at Mansionbet and never run into an issue. The money always hit my bank account one day after the withdrawal request was processed. The processing time itself usually takes a day or two. Anyone complaining about verifying their account - the first thing I do when opening an account at a bookmaker, is to upload my documents and only once fully verified, I deposit money. I was searching for a new bookmaker (SbTech) who you can trust for over 2 years as I was playing at ComeOn! for over 7 years - they had closed down for the UK market in 2019 - and Im glad I have registered an account with Mansionbet. Great customer service and an excellent loyalty bonus every week.

Really helpful staff never had any issues with the site and excellent weekly loyalty bonus.

I signed up with MansionBet, won a couple of bets and then they restrict my account?

Seems a common theme for this joke of a company. How they are still in business is beyond me when they just constantly restrict you after a couple of wins!

Stay well clear - took a few days to process my £200 withdrawal too (and that was after they restricted me).

Nice company, not had any payment issues on deposits or withdrawals all done within 24 hours or less, site sometimes logs out for no reason & they lack in casino promos but other than that I would recommend mansionbet.

Slow withdrawal process you win on a Friday morning and still not been paid on a Monday afternoon if they want to be taken seriously then sort out your withdrawal process far too long compared to the big market players

Very helpful and resolved my query quickly.

Quickest and easiest live chat I’ve had with any bookies and my issue was resolved immediately.

Prompt response and sorted my issue via livechat

First couple of withdrawals worked fine (account verified) but then when it came to withdrawing a four figure sum there was a very anxious wait. Took over a week of no news before I received some correspondence asking for documents. I complied but then was told the documents were low quality images (accepted at every other reputable bookmaker) despite being taken with a high quality camera. I resent more documents and then they finally processed the payments but went about it in a very strange way citing AML regulations they refunded deposits and paid winnings separately. All in all the process took 12 days after my withdrawal request but I’m just relieved they paid as after reading the comments on here I thought that was the last I’d seen of it.

I’ve seen a lot of ppl here complaining about the bonus sign up but I honestly didn’t even use that so can’t comment there. They have decent offering on markets but the site ux can be strange with login glitches and the experience of slow withdrawal has scared me off as they don’t seem to understand customer service.

I’ve read reports of accounts being closed and then the only way to speak to live chat is after logging in which defeats the purpose once your account is closed. All in all I’d be extremely cautious about anyone depositing as there’s a good chance you’re account will be closed with funds in there and no way to contact them to withdraw.

I can only give my my honest opinion I joined yesterday after reading the reviews I was a little apprehensive anyway won £340 withdrew it was in my account yesterday evening. Today lost at first but won £580 again it’s just cleared in my account no problems at all. Seems a very genuine site I only do horse racing don’t touch games/casinos so can’t comment on
that, but I have found them to be very fast at paying out with no problems

EDIT I said I would give a honest opinion further to my review above I may of been very hasty, I have a withdrawal of £800 and a balance of £456 so 1,300 in total nearly,all of a sudden account closed speak to security team very strange as I placed a bet on the 7.23 Newcastle dogs and the security team leave at 5pm. So if my account was closed by them why could I place a bet 2-half hours after they left. I’m not going to call them a scam company until I get to the bottom of this also would like someone to call me or email, I have had no explanation of why it’s closed my username is Mancity30 please can you give me an answer I have screenshots of my bets deposits/ withdrawals and pending transactions with bet I’d numbers. I will update on here accordingly when I find out the reason in the meantime I would be very careful and read the reviews properly before you deposit if you want to close my account that’s fine just release my pending withdrawal and balance in my account you took the bets and my deposits now honour your side many thanks

Update apparently I had self excluded a while back can’t remember if I did or did not has I’ve had a stroke since then and my memory isn’t great, anyway I’ve emailed ibas and spoke to the gambling Commission mansion bet verified me and let me deposit and withdraw no problems I screen shot the bets id numbers and deposits apparently it was a good thing to do as
I have all the information the company’s will need on my part. Mansion bet took 720 out of my bank yesterday and I should have got just under £1,300 back they’ve kept the lot so it’s theft. Please please be careful with this company I’ve not had an email or phone call to discuss anything I sent my mobility letter off as prove of address so they know I have medical issues ie a bleed on the brain I will fight this all the way as I feel I have been badly let down verified able to deposit/ withdraw then robbed thanks hope this review helps others