I ordered some face masks on-line that were like a last chance purchase but the order confirmation came through saying it couldn't be supplied. When I phoned through the product was actually still a... See more
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Review summary
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RS have a wide selection of electronic components at competitive prices. I recently found an electrical connector that was an ideal fit for an electronic project I was working on. I could not find a s... See more
RS have a huge range of products and are very good at providing information and data sheets. Customer service is good and the returns process is easy. I've dropped a star as the stock levels and lead... See more
I ordered a BT Converse phone,2100.It was easy to order on-line and the staff were very helpful on the webchat.I had issues with my Master Socket,which have been sorted out.It is a lovely phone.It was... See more
Company replied
Company details
Written by the company
RS is your global business partner, who you can truly rely on to supply more than just great products. So, our ever-expanding range of 700,000+ in-stock industrial and electronics products – from over 2,500 partner suppliers – is just the start. With over 100 years' experience, we’re a partner that shares inspiration, imagination and innovation. A partner that works side-by-side with you to save you time and money.
Contact info
Lammas Rd, NN17 5JF, Corby, United Kingdom
- 03457 201 201
- uk.rs-online.com
3.8
Great
3K reviews
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Pretty easy and straightforward to deal…
Pretty easy and straightforward to deal with. No issues and as described
February 12, 2026
items in stock turn up next day
items in stock turn up next day , but if not in stock the dates given can be an estimate, and not always good
February 9, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Superb customers service
Superb customers service, ordering and delivery, thabk you RS
January 29, 2026
Reply from RS UK & Ireland
Good afternoon Richard,
Thank you for leaving this review, it is great to hear that our customer service teams have left a lasting impression.
We appreciate your feedback!
Thanks,
Lewis
Helpful service
Helpful service, quick response, order ready for collection when they said it would be.
February 9, 2026
amazing customer service
February 11, 2026
Always delivered as promised.
January 19, 2026
Ordered a plastic pipe connector
Ordered a plastic pipe connector and discovered it was wrong, telephoned Customer Services 45min. later to cancel order,was told he would contact warehouse to stop.Got the part next day!Very quick despatch and delivery but carriage was tooo much £8.34 for a 32grm packet.Won't be using RS AGAIN!!
January 27, 2026
Unprompted review
Reply from RS UK & Ireland
Good afternoon,
Thank you for taking the time to leave this review.
I am sorry to hear about the experience you have had with this order. I would be interested in investigating this further.
Please can you email CSTrustpilot@rs.rsgroup.com and we will follow up on this.
Kind Regards,
Lewis
RS UK & Ireland
Constantly told me that estimated…
Constantly told me that estimated dispatch date was 02/02/2026, in fact it still says this, but still not received the goods
February 2, 2026
Reply from RS UK & Ireland
Good afternoon Paul,
Thank you for leaving this review and the feedback.
I am sorry to hear that you have still not received your good, can you please email cstrustpilot@rs.rsgroup.com and we will look into this for you.
Many thanks,
Lewis
Needed a pump urgently what with all…
Needed a pump urgently what with all the rain we've has, and it was with me in less than 24 hours, can't complain at all, many thanks
February 3, 2026
A quality product delivered on time.
January 27, 2026
All simple, no fuss
February 9, 2026
Spoke to a lady called Theresa today…
Spoke to a lady called Theresa today who was very helpful as are all the staff which I have spoken to at R.S
February 9, 2026
Prompt and hassle free order.
February 6, 2026
They are perfect for what I needed it…
They are perfect for what I needed it for except that the holes were a bit off and did not march the original holes.
February 5, 2026
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