TEMPUR Original SmartCool™ Pillows

TEMPUR Original SmartCool™ Pillows Reviews

A product’s star rating is calculated as the average of all its reviews.


TEMPUR® - UK logo

Sold by TEMPUR® - UK

uk.tempur.com

2.6K Reviews

4.1

The information on this page is based solely on product reviews written by customers of TEMPUR® - UK via Trustpilot.



All reviews


Rated 5 out of 5 stars

I’ve found that simple support makes all the difference—it’s incredibly comfortable and significantly improves my sleep quality!

Rated 1 out of 5 stars

This pillow has to be without doubt the most uncomfortable pillow I’ve ever had. That’s why it’s being sent back under the terms of the 30 day free/ home trial.

TEMPUR® - UK logo

Reply from TEMPUR® - UK

Thank you for your honest review of the pillow. We do understand that our pillows do not suit everyone's sleeping styles. This is why we offer the 30 night trial on all new pillows purchased on our website. I am pleased to hear that you are taking advantage of the trail and hopefully you will be able to find a pillow suitable for you in the future.
Many thanks

Rated 5 out of 5 stars

I’ve been getting neck pain fairly frequently upon waking up in the morning. I was skeptical buying an expensive foam pillow based on my previous experience with a different brand foam pillow from Amazon shaped similarly to the Tempur pillow. All I can say is wow! It’s nothing like the cheap foam pillows available everywhere. This has been a dream of a pillow. It feels very different from the usual foam feeling. It caresses your head and neck with a gentle but firm support that doesn’t get painful at all throughout the night. I’m getting consistent great nights of sleep and I’m no longer suffering from neck or upper back pain. Can’t recommend this highly enough! Just make sure you measure yourself for the right size pillow.

Rated 3 out of 5 stars

Not as I expected

TEMPUR® - UK logo

Reply from TEMPUR® - UK

Hello Jane.
Thank you for your review.
I can see that you are only just outside of your 30 night trial,
If you wish to return the pillow please just email us at consumer@tempur.co.uk and we will send you a return label so you can send the pillow back to us for a full refund.
Best,
Team TEMPUR®

Rated 5 out of 5 stars

Excellent night's sleep

Rated 5 out of 5 stars

Great pillow, comfortable and cool. Keeps its shape as well

Rated 5 out of 5 stars

This is a game changer for my shoulders and neck! I should of got one years ago!

Rated 4 out of 5 stars

It's a good pillow

Rated 5 out of 5 stars

Just ordered another one for my Husband. We have been using Tempur for 15plus years. The best pillow if you have neck and back problems.

Rated 5 out of 5 stars

I love this pillow! This was a replacement as my previous one was about 15 years old! It is my absolute favourite pillow. It supports my neck & is so comfortable. I love the new stay cool cover

Rated 1 out of 5 stars

The case for this very expensive pillow was damaged and looked as if it had been used. Although Tempur sent me a replacement cover when I contacted them about it, this meant having to wait to be able to use it.

Rated 5 out of 5 stars

Best pillow I have ever bought. Well worth the money hands down. Cheaper pillows just don’t match the quality.

Rated 5 out of 5 stars

Good as I expected

Rated 4 out of 5 stars

It's a bit stiffer than I expected but in the end I got used to it. Make sure you got the right size for your body.

Rated 5 out of 5 stars

Relieves neck and shoulder pain and also keeps head nice and cool.

Rated 5 out of 5 stars

Great quality product, replacement for one about 20 years old!