I love WhatGeek, I’ve made a few purchases from them now and i’ve never had an issue. Amazing prices, amazing products, amazing website, simple. Great customer support swiftly replacing a Gamesi... See more
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Was looking for a joint anniversary present and treat from my wife and I wanted a handheld retro gaming console. Settled on the RG556 and I couldn't be happier. Plenty of tutorials online to help wi... See more
Managed to snag the keyboard at mega reduced which was an absolute steal. Package arrived after around 8 days, which although I didn't realise it was shipping all the way from China was still pretty q... See more
Contacted WhatGeek as a newly purchased handheld console developed a fault. Not only did they reply to my email quickly but after sending them a quick video of the issue they agreed to send me a new... See more
Company details
Written by the company
WhatGeek curates customizable keyboards, premium desktop peripherals, and gaming gear tailored to enhance your experience. Whether you're seeking the latest trends, budget-friendly options with great value, or exclusive limited-edition products, our diverse selection meets all your needs. 1.Why Choose uk.whatgeek? uk.whatgeek is a dedicated subsite designed specifically to serve our UK customers. Free UK Shipping: 2.Convenient shipping options to ensure delivery. Diverse Product Range: We cater to various tech needs, from peripherals and gaming gear to unique accessories. 3.Customer-Centric Service: Our team is dedicated to providing personalized support. We strive to meet all customer product demands efficiently. 4.Competitive Pricing: Enjoy exceptional value without compromising on quality. 5.30-Day Hassle-Free Returns: Enjoy peace of mind with our easy return policy for product issues. 6.Long-Term Support: We stand by our products with ongoing assistance. Choose WhatGeek for innovative tech solutions that fit your lifestyle!
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Issued within 5 working days
Enjoy complimentary shipping! Your order will arrive within 5-14 business days after we ship it out
Contact info
4.2
Great
185 reviews
Replied to 100% of negative reviews
Typically replies within 2 weeks
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Great service
I bought an Apex 5 Pro controller from WhatGeek. The controller was defective, developing stick drift after approximately 2 months of use. WhatGeek is replacing the controller. The reason for 4 stars, instead of 5, is that it took about a week for them to review my claim. Otherwise great service.
November 12, 2025
Unprompted review
Order arrived defective but replaced
Ordered a game controller. Arrived broken due to manufacturer defect. Support immediately agreed to replace it, but I had to follow up later as I had not received any shipment or shipment notification after 5-6 weeks. Support apologized about an inventory issue and offered to pay for local repair which wasn't an option in my area. Eventually agreed to ship a replacement which arrived without defect. A little bit of a process to get everything done, but satisfactory result.
October 29, 2025
Unprompted review
Stock problem
Unfortunately, there is a huge stock problem. It would be great if the company could improve on this issue. Apart from that, my message was misunderstood many times, but thankfully, they finally helped. Other than that, I haven't had any other problems. I hope I don't encounter the same problem with the new product, thank you.
November 11, 2025
Unprompted review
Awesome company
Great company to deal with, had an issue with speaker stands that they resolved in 24 hours 👌 the customer service was extremely good. Hope to deal with you again guys, thank you very much a flawless service👍
November 4, 2025
Unprompted review
Reply from WhatGeek
Dear Customer,
Thank you for informing us of the logistics issue. We have received your feedback and will communicate with Evri to optimize our service.
If you require assistance with your current order issue, we would be happy to help you resolve it.
Thank you for your understanding and support.
Sincerely, The WhatGeek Service Team
Absolutely amazing service
Absolutely amazing service, communication was brilliant they made sure i understood every part. I ordered the Ajazz ak820 pro keyboard and it was packaged so nicely I'm really thankful to whatgeek
October 15, 2025
Thought it was a legitimate product but…
Thought it was a legitimate product but they’re a scam, all it is, is a bunch of emulators on a cheap android device. I’m out near 200 quid, their customer service only got in touch when PayPal sent them an email. Now the dispute is resolved (no confirmation of order it turned up eventually) they’re no where to be seen. The product wasn’t even new the SD card had been removed no manual or charging cable. The machine itself has a key logger installed which I thought a little weird. Avoid and just leave nostalgia in the past.
edit: So far since I've been in contact I have had an A.I ask me to provide a detailed video explaining my issue, while I have no issues with this it does seem a little odd, (I would suggest changing this to photos when required). I think a human has made contact as things are moving swiftly now and should have this problem resolved within 24 hours.
Problem resolved within 24 hours, swift and courteous responses, genuinely seem to care about customer service. Can’t wait to review the product itself the hardware for the price is exceptional. My initial review may have been typed in a fit of pique that’s on me, it’s my first review guys
October 30, 2025
Unprompted review
Reply from WhatGeek
Dear Customer,
We’re truly sorry for the terrible experience you’ve had—this is totally against our standards.
To push forward with the resolution, we’d first need you to share your order number with us. We have already provided the detailed after-sales solution via email; please check your inbox at your convenience.
Once we receive your order number, we’ll prioritize finalizing the solution for you without delay. Thank you for your help.
Best regards,
Whatgeek Customer Service Team
Fast standard shipment, works, looks as advertised.
I ordered a keyboard, standard delivery (not the fast one). Arrived within around 2 weeks (to scotland). Not a single key is broken or lost. Works like I'd expect a new product to work. Had it for few months now and still performs like new.
August 19, 2025
Amazing
It feels amazing to type on, so glad I got this. Packaged very well too! But abit confused as when I try to do the ? on one of the numbers, it doesn't work?
September 15, 2025
Great service had a slight issue with…
Great service had a slight issue with the mouse and this was changed without hesitation. Would recommend
August 18, 2025
SCAM!!!
Stop lies! You're just simply scammers ! I was ordered Anbernic rg557 which arrived faulty ! The replacement which you send wasn't Anbernic it's plush toy ! GUYS AVOID SHOPPING IN THIS MENTAL SHOP ! THIS IS SOME KIND OF TERRORISM NO RETAILERS !!!
October 11, 2025
Unprompted review
Reply from WhatGeek
Dear Customer,
We’re deeply sorry for the unethical experience—ignoring your cancellation request, shipping the item without confirmation, and failing to intercept it are all unacceptable mistakes on our part.
Could you share your order number? We’ll immediately arrange a full refund (no need to accept the item) and escalate this internally to fix our processes.
We apologize for the stress caused and will resolve this as soon as we have your details.
Best regards,
Whatgeek Customer Service Team
Good experience.
A very easy ordering experience, although I thought the item was already in the UK, going by the website name, but it actually shipped from China so took a long time to arrive.
September 18, 2025
Great customer service
Their customer service was amazing and helpful. They answered quickly and resolved the issue quickly.
October 8, 2025
Unprompted review
Great Service! Fantastic Keyboard
The keyboard (PMO Aurora 80 Red) arrived very quickly. It was well packaged and working perfectly! Very happy with both the product and the service. Highly Recommend!
September 17, 2025
ANBERNIC RG40XXV Retro Game Console 256G
I had a fault with the screen of my ANBERNIC RG40XXV Retro Game Console 256G.
The console itself was working brilliantly as advertised until this issue.
UKWhatgeek were helpful in resolving this issue and have communicated that they are sending out a replacement as it is within the warranty period.
Thank you
September 15, 2025
Unprompted review
After sales care is superb
The made sure even after I bought the item they continued to support. Its this that makes the point of difference
September 9, 2025
Unprompted review
First class customer service
Contacted WhatGeek as a newly purchased handheld console developed a fault. Not only did they reply to my email quickly but after sending them a quick video of the issue they agreed to send me a new console at no extra cost.
This is what excellent customer service looks like.
September 12, 2025
Unprompted review
the keyboard i sent was damaged in…
the keyboard i sent was damaged in shipping and they offered to send me a new keyboard with premium shipping at no extra cost without having to return the old one
September 9, 2025
Unprompted review
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